Stitchflow
Bugsnag logo

Bugsnag SCIM guide

Native SCIM

How to automate Bugsnag user provisioning, and what it actually costs

Native SCIM requires Preferred/Enterprise plan

Summary and recommendation

Bugsnag supports native SCIM provisioning, but only on Enterprise plans with custom pricing. This creates a significant cost barrier since you must upgrade from Business ($475/month for 1M events) to Enterprise just to unlock automated user provisioning. For many engineering teams, this represents a substantial price jump for provisioning features that should be standard across all paid plans.

The Enterprise requirement is particularly problematic for mid-size development teams who need error monitoring automation but don't require Enterprise-level features. Without SCIM, IT teams must manually provision developer accounts and manage team memberships for project access—creating security gaps when developers change teams or leave the company. OneLogin users face an additional limitation: SCIM isn't supported on Enterprise instances, forcing a workaround through the standard Bugsnag app.

The strategic alternative

Stitchflow provides SCIM-level provisioning through resilient browser automation for Bugsnag without requiring the Enterprise upgrade. Works with Business plans and any identity provider. Flat pricing under $5K/year, regardless of your event volume or team size.

Quick SCIM facts

SCIM available?Yes
SCIM tier requiredEnterprise
SSO required first?Yes
SSO available?Yes
SSO protocolSAML 2.0
DocumentationOfficial docs

Supported identity providers

IdPSSOSCIMNotes
OktaOIN app with full provisioning
Microsoft Entra IDGallery app with SCIM
Google WorkspaceJIT onlySAML SSO with just-in-time provisioning
OneLoginSupported

The cost of not automating

Without SCIM (or an alternative like Stitchflow), your IT team manages Bugsnag accounts manually. Here's what that costs:

Source: Stitchflow aggregate data across apps with 2+ instances, normalized to 500 employees
Orphaned accounts (ex-employees with access)7
Unused licenses12
IT hours spent on manual management/year101 hours
Unused license cost/year$3,925
IT labor cost/year$6,088
Cost of compliance misses/year$1,741
Total annual financial impact$11,754

The Bugsnag pricing problem

Bugsnag gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.

Plan Structure

PlanPriceSSOSCIM
Business$475/month (1M events)
PreferredCustom pricing
EnterpriseCustom pricing

Note: Bugsnag uses event-based pricing rather than per-seat, but SCIM access still requires Enterprise-level contracts regardless of event volume.

What this means in practice

Since both Preferred and Enterprise use custom pricing, the exact cost difference isn't publicly available. However, industry patterns suggest Enterprise plans typically cost 2-3x more than mid-tier options. For a team processing 1M events monthly:

Business plan
$475/month ($5,700/year) - no user automation
Enterprise upgrade
Likely $1,200-2,000/month based on typical SaaS pricing patterns
Annual difference
$8,700-17,100+ for SCIM access

Additional constraints

OneLogin limitation
SCIM is not supported on Bugsnag Enterprise instances when using the OneLogin app integration, forcing manual provisioning even on Enterprise plans.
Email-based usernames
Bugsnag uses email addresses as SCIM usernames, which can create complications with IdP configurations that use different username formats.
Contract complexity
Both Preferred and Enterprise require custom pricing negotiations, adding procurement friction even before considering SCIM costs.
Development team dependency
Error monitoring tools like Bugsnag are critical for development workflows - teams can't easily switch providers, giving Bugsnag pricing leverage.

Summary of challenges

  • Bugsnag supports SCIM but only at Enterprise tier (Custom pricing)
  • Google Workspace users get JIT provisioning only, not full SCIM
  • Our research shows teams manually provisioning this app spend significant hidden costs annually

What the upgrade actually includes

Bugsnag doesn't sell SCIM à la carte. It's bundled with Enterprise features (with basic SSO on Preferred):

SCIM automated provisioning (Enterprise only)
SAML single sign-on (Preferred and Enterprise)
Advanced user management and organization controls
Enhanced security settings and compliance features
Priority support and dedicated customer success
Custom integrations and API rate limits
Advanced error analytics and reporting features

The pricing jump from Business ($475/month) to Enterprise (custom pricing) is significant, especially when Enterprise typically starts well above $1,000/month for error monitoring platforms. If you need enterprise security controls anyway, the upgrade makes sense. If you just want automated user provisioning for your development team, you're paying for extensive enterprise features you won't use.

Stitchflow Insight

We estimate ~80% of Enterprise features are irrelevant for engineering teams that simply need SCIM to automate developer access and team-based project visibility.

What IT admins are saying

Community sentiment on Bugsnag's SCIM restrictions is consistently frustrated. Common complaints:

  • Enterprise-only SCIM forcing massive tier jumps for basic automation
  • OneLogin Enterprise instance incompatibility breaking SCIM entirely
  • Having to upgrade from $475/month Business to custom Enterprise pricing
  • SCIM being held hostage behind observability features most teams don't need

Why is SCIM locked behind Enterprise when we just need basic user provisioning? We're paying $475/month already.

Reddit r/sysadmin

The OneLogin Enterprise instance limitation is a dealbreaker. We can't even use their native SCIM with our existing setup.

Spiceworks Community

The recurring theme

Bugsnag treats SCIM as an enterprise upsell rather than basic security hygiene, forcing teams into expensive custom pricing or compatibility dead ends.

The decision

Your SituationRecommendation
On Business plan, need SCIMUse Stitchflow: avoid the expensive Enterprise upgrade
On any plan, using OneLogin with Enterprise instanceUse Stitchflow: native SCIM isn't supported with OneLogin Enterprise
Already on Enterprise planUse native SCIM: you're paying for it anyway
Need Enterprise features beyond SCIMEvaluate Enterprise upgrade: SCIM comes bundled with the tier
Small dev team, low turnoverManual provisioning may work: but monitor for project access gaps

The bottom line

Bugsnag's Enterprise-only SCIM requirement creates a costly barrier for growing engineering teams, especially those using OneLogin Enterprise instances where SCIM isn't even supported. Stitchflow delivers the same provisioning automation without the tier jump or IdP limitations.

Automate Bugsnag without the tier upgrade

Stitchflow delivers SCIM-level provisioning through resilient browser automation, backed by 24/7 human in the loop for Bugsnag at <$5K/year, flat, regardless of team size.

Works alongside or instead of native SCIM
Syncs with your existing IdP (Okta, Entra ID, Google Workspace)
Automates onboarding and offboarding
SOC 2 Type II certified
24/7 human-in-the-loop monitoring
Book a Demo

Technical specifications

SCIM Version

2.0

Supported Operations

Create, Update, Deactivate, Groups

Supported Attributes

Not specified

Plan requirement

Enterprise

Prerequisites

SSO must be configured first

Key limitations

  • Enterprise plan required for full SCIM
  • SCIM not supported on Enterprise instance with OneLogin app
  • Email used as SCIM username

Configuration for Okta

Integration type

Okta Integration Network (OIN) app with SCIM provisioning

Prerequisite

SSO must be configured before enabling SCIM.

Where to enable

Okta Admin Console → Applications → Bugsnag → Provisioning

Required credentials

SCIM endpoint URL and bearer token (generated in app admin console).

Configuration steps

Enable Create Users, Update User Attributes, and Deactivate Users.

Provisioning trigger

Okta provisions based on app assignments (users or groups).

Enterprise required for SCIM

Native SCIM is available on Enterprise. Use Stitchflow if you need provisioning without the tier upgrade.

Configuration for Entra ID

Integration type

Microsoft Entra Gallery app with SCIM provisioning

Prerequisite

SSO must be configured before enabling SCIM.

Where to enable

Entra admin center → Enterprise applications → Bugsnag → Provisioning

Required credentials

Tenant URL (SCIM endpoint) and Secret token (bearer token from app admin console).

Configuration steps

Set Provisioning Mode = Automatic, configure SCIM connection.

Provisioning trigger

Entra provisions based on user/group assignments to the enterprise app.

Sync behavior

Entra provisioning runs on a scheduled cycle (typically every 40 minutes).

Enterprise required for SCIM

Native SCIM is available on Enterprise. Use Stitchflow if you need provisioning without the tier upgrade.

Unlock SCIM for
Bugsnag

Bugsnag gates automation behind Preferred/Enterprise plan. Stitchflow delivers the same SCIM outcomes for a flat fee.

See how it works
Admin Console
Directory
Applications
Bugsnag logo
Bugsnag
via Stitchflow

Last updated: 2026-01-11

* Pricing and features sourced from public documentation.

Keep exploring

Related apps

Amplitude logo

Amplitude

SCIM Tax

Product Analytics

SCIM StatusIncluded
Manual Cost$11,754/yr

Amplitude supports SCIM provisioning, but only on Growth plans (starting around $36K/year) or Enterprise plans with custom pricing. While Amplitude's SCIM implementation covers the core functionality—creating, updating, and deactivating users—it requires SCIM to be specifically enabled for your organization, and regenerating the SCIM key immediately invalidates existing integrations without warning. For product teams on Plus plans ($49/month), upgrading to Growth just to unlock SCIM means jumping from under $600/year to $36,000+/year—a 60x increase. That's often more than the entire analytics budget for smaller product teams. The gap becomes particularly problematic for cross-functional product teams where analysts, PMs, and engineers need varying levels of access to user behavior data, but manual provisioning creates security risks around sensitive analytics permissions.

View full guide
Greenhouse logo

Greenhouse

SCIM Tax

HR / Recruiting

SCIM StatusIncluded
Manual Cost$11,754/yr

Greenhouse supports SCIM provisioning, but only on Advanced or Expert tiers (starting around $6,000/year, quote-based). The bigger issue: Greenhouse's SCIM implementation only provisions users—not groups—meaning you lose the organizational structure and permission inheritance that makes identity management scalable. Additionally, you cannot fully delete users via SCIM (only deactivate), and Azure Entra users face a 40-minute sync delay. For recruiting teams managing hiring managers, interviewers, and HR staff across different departments and access levels, the lack of group provisioning creates a significant operational burden. You're forced to manually assign permissions and manage access changes for every user individually. With recruiting involving sensitive candidate data and frequent access changes during hiring cycles, this manual overhead increases both security risk and administrative workload.

View full guide
Harness logo

Harness

SCIM Tax

DevOps / CI-CD

SCIM StatusIncluded
Manual Cost$11,754/yr

Harness supports SCIM 2.0 for automated user and group provisioning, but only on Enterprise plans with custom pricing. While SCIM handles creating, updating, and deactivating users from your IdP, it doesn't provision role bindings or permissions—those must be configured separately within Harness after users are synced. This creates a significant gap in true automated provisioning for DevOps teams. The result is a two-step provisioning process: SCIM syncs the user accounts, but administrators still need to manually assign roles, project access, and pipeline permissions within Harness. For organizations with multiple clusters or complex role hierarchies, this manual overhead defeats much of the automation benefit. SSO with JIT provisioning is available but provides even less control over user lifecycle management.

View full guide