Summary and recommendation
ChatGPT Enterprise supports native SCIM 2.0 for automated user provisioning, but OpenAI restricts this capability to their highest-tier Enterprise plan with custom pricing (estimated ~$60/seat for 70+ users). The Business plan includes SSO but deliberately excludes SCIM, forcing IT teams into manual user management despite paying $25-30/user/month. This creates a significant pricing cliff: teams must jump from Business to Enterprise—often doubling their spend—just to automate basic user lifecycle operations.
This gap between SSO and SCIM creates operational friction for IT teams managing AI tool adoption. While employees can authenticate through your identity provider on the Business plan, you still need to manually provision accounts, manage group memberships, and handle offboarding. For organizations rapidly scaling ChatGPT usage across departments, this manual overhead becomes a bottleneck. The 40-minute sync delay on Azure Entra ID compounds these challenges, making real-time access management impossible even on Enterprise.
The strategic alternative
Stitchflow provides SCIM-level provisioning through resilient browser automation for ChatGPT without requiring the Enterprise tier upgrade. Works with Business plans and any identity provider. Flat pricing under $5K/year, regardless of team size—potentially saving tens of thousands compared to OpenAI's Enterprise licensing requirements.
Quick SCIM facts
| SCIM available? | Yes |
| SCIM tier required | Enterprise |
| SSO required first? | Yes |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 or OIDC |
| Documentation | Official docs |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | ✓ | ✓ | OIN app with full provisioning |
| Microsoft Entra ID | ✓ | ✓ | Gallery app with SCIM |
| Google Workspace | ✓ | JIT only | SAML SSO with just-in-time provisioning |
| OneLogin | ✓ | ✓ | Supported |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages ChatGPT (OpenAI) accounts manually. Here's what that costs:
The ChatGPT (OpenAI) pricing problem
ChatGPT (OpenAI) gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Plan Structure
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Plus | $20/month (individual) | ||
| Business | $25/user/month annual | ||
| Enterprise | ~$60/user/month (estimated) |
Note: Business plan (formerly Team) was renamed in August 2025 and includes full SSO support but zero SCIM capabilities. Enterprise pricing is custom and not publicly disclosed.
What this means in practice
Since Enterprise pricing isn't transparent, using the estimated $60/seat rate (Business → Enterprise upgrade):
| Team Size | Annual Upgrade Cost | Monthly Impact |
|---|---|---|
| 25 users | +$10,500/year | +$875/month |
| 50 users | +$21,000/year | +$1,750/month |
| 100 users | +$42,000/year | +$3,500/month |
Calculation: ($60 - $25) × users × 12 months
Additional constraints
Summary of challenges
- ChatGPT (OpenAI) supports SCIM but only at Enterprise tier (Custom pricing (~$60/seat estimated for 70+ users))
- Google Workspace users get JIT provisioning only, not full SCIM
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What the upgrade actually includes
ChatGPT doesn't sell SCIM à la carte. It's bundled with Enterprise features that cost ~$60/seat for 70+ users:
The Business plan ($25-30/user/month) includes SSO but explicitly excludes SCIM provisioning - all user management remains manual. If you need automated user lifecycle management, Enterprise is your only option, despite most teams never touching the advanced workspace features.
Stitchflow Insight
We estimate ~60% of Enterprise features are irrelevant for teams that simply want to automate ChatGPT user provisioning without manual CSV uploads or individual invitations.
What IT admins are saying
Community sentiment on ChatGPT (OpenAI)'s SCIM limitations is consistently frustrated. Common complaints:
- Business plan offers SSO but excludes SCIM despite being a premium tier
- Forced Enterprise upgrade just for basic user provisioning automation
- Opaque Enterprise pricing requiring sales calls for basic feature access
- Azure users dealing with 40-minute sync delays for directory changes
Why does Business have SSO but not SCIM? Makes no sense - we need both for proper user management but now have to jump to Enterprise pricing.
The fact that you have to contact sales for Enterprise pricing just to get SCIM is annoying. Just tell us what it costs upfront.
The recurring theme
OpenAI gates essential IT automation behind expensive Enterprise tiers while keeping pricing opaque, forcing unnecessary sales conversations for standard directory features.
The decision
| Your Situation | Recommendation |
|---|---|
| On Business plan, need SCIM | Use Stitchflow: avoid the Enterprise upgrade (~2.4x cost increase) |
| Need transparent pricing for budgeting | Use Stitchflow: flat rate vs. custom Enterprise quotes |
| Using Azure Entra ID | Use Stitchflow: eliminate the 40-minute sync delay |
| Already on Enterprise plan | Use native SCIM: you're paying for it |
| Small team with minimal user changes | Manual provisioning may work: but monitor security gaps |
The bottom line
ChatGPT forces you into opaque Enterprise pricing to get SCIM, despite Business plans supporting SSO. For teams that need automated provisioning without the Enterprise tier jump, Stitchflow delivers SCIM automation at predictable pricing.
Automate ChatGPT (OpenAI) without the tier upgrade
Stitchflow delivers SCIM-level provisioning through resilient browser automation, backed by 24/7 human in the loop for ChatGPT (OpenAI) at <$5K/year, flat, regardless of team size.
Technical specifications
SCIM Version
2.0
Supported Operations
Create, Update, Deactivate, Groups
Supported Attributes
Not specifiedPlan requirement
Enterprise
Prerequisites
SSO must be configured first
Key limitations
- Business plan has SSO but NO SCIM - all provisioning is manual
- Must upgrade to Enterprise for any automated user management
- Azure Entra has 40-minute delay for SCIM changes
- SSO and SCIM share same connection but can be configured independently
- Do not enable both Automatic Account Creation and SCIM simultaneously
Configuration for Okta
Integration type
Okta Integration Network (OIN) app with SCIM provisioning
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Required credentials
SCIM endpoint URL and bearer token (generated in app admin console).
Configuration steps
Enable Create Users, Update User Attributes, and Deactivate Users.
Provisioning trigger
Okta provisions based on app assignments (users or groups).
Enterprise required for SCIM
Native SCIM is available on Enterprise. Use Stitchflow if you need provisioning without the tier upgrade.
Configuration for Entra ID
Integration type
Microsoft Entra Gallery app with SCIM provisioning
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Required credentials
Tenant URL (SCIM endpoint) and Secret token (bearer token from app admin console).
Configuration steps
Set Provisioning Mode = Automatic, configure SCIM connection.
Provisioning trigger
Entra provisions based on user/group assignments to the enterprise app.
Sync behavior
Entra provisioning runs on a scheduled cycle (typically every 40 minutes).
Enterprise required for SCIM
Native SCIM is available on Enterprise. Use Stitchflow if you need provisioning without the tier upgrade.
Unlock SCIM for
ChatGPT (OpenAI)
ChatGPT (OpenAI) gates automation behind Enterprise plan. Stitchflow delivers the same SCIM outcomes for a flat fee, saving you 200%.
See how it works
