SalesLoft SCIM guide

Outreach supports SCIM provisioning, but only on Enterprise plans and with significant implementation complexity. The platform requires SCIM and SSO to be configured as separate Okta applications, creating unnecessary administrative overhead. For Azure environments, there's no pre-built gallery app—you must implement SCIM manually via Outreach's OAuth API. At $100-$160/user/month for Enterprise plans, a 100-person sales team faces $120K-$192K annually just for the baseline licensing before SCIM access. This creates a problematic gap for growing sales organizations. Teams often need automated user provisioning well before they can justify Enterprise pricing, especially when their primary need is simply adding and removing SDRs and AEs as headcount fluctuates. Manual user management becomes a bottleneck that impacts sales productivity and creates security risks when departing employees retain system access.

8x8 supports SCIM 2.0 for automated user provisioning, but only on their quote-based X Series plans (previously $24-44/user/month range before they moved to custom pricing). While SCIM can create, update, and deactivate users, it has critical gaps that create ongoing manual overhead: license assignment must be done manually after every user is provisioned, users can't be deleted (only deactivated), and provisioned users don't automatically appear in the Company Directory. For IT teams managing a unified communications platform that typically covers all employees, these limitations defeat much of SCIM's purpose. You're still manually touching every user account to assign licenses and ensure directory visibility. The lack of user deletion support also creates compliance headaches when employees leave - accounts accumulate as "deactivated" rather than being properly removed.

Absorb LMS supports native SCIM provisioning, but only on Enterprise plans with SSO as a required paid add-on. Even with SCIM enabled, the implementation has critical limitations: SAML provisioning only creates accounts on first login and never updates existing users, and full user provisioning requires the specific "Absorb 5 - New Learner Experience" version. For organizations managing compliance training across hundreds or thousands of learners, these gaps create ongoing manual work. The SSO-as-add-on model means you're paying extra fees on top of already custom Enterprise pricing ($6-12/user/month base, but varies significantly). For learning management systems handling external partners, contractors, and employees across different access levels, the inability to update existing user attributes through SAML provisioning forces IT teams into manual account management—exactly what automated provisioning should eliminate.