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Zoom SCIM guide

Native SCIM

How to automate Zoom user provisioning, and what it actually costs

Native SCIM requires Business or Enterprise plan

Summary and recommendation

Zoom supports native SCIM 2.0 provisioning, but only on Business plans and above ($18.33/user/month minimum). While this covers most enterprise use cases, Zoom's SCIM implementation has specific requirements that can create friction: your email domain must be pre-associated with your Zoom account, users need existing Zoom accounts with SSO login types for proper provisioning, and recent OAuth2 migration requirements mean existing Bearer auth integrations need reconfiguration.

For smaller teams on Pro plans ($14.99/user/month), upgrading to Business just for SCIM means a 23% price increase purely for provisioning automation. For a 50-person team, that's $1,020/year in additional licensing costs. The domain association requirement can also delay initial deployments, especially for organizations with complex domain structures.

The strategic alternative

Stitchflow provides SCIM-level provisioning through resilient browser automation for Zoom without requiring the Business tier upgrade. Works with Pro plans and handles all OAuth2 complexities automatically. Flat pricing under $5K/year, regardless of team size.

Quick SCIM facts

SCIM available?Yes
SCIM tier requiredBusiness
SSO required first?Yes
SSO available?Yes
SSO protocolSAML 2.0
DocumentationOfficial docs

Supported identity providers

IdPSSOSCIMNotes
OktaOIN app with full provisioning
Microsoft Entra IDGallery app with SCIM
Google WorkspaceJIT onlySAML SSO with just-in-time provisioning
OneLoginSupported

The cost of not automating

Without SCIM (or an alternative like Stitchflow), your IT team manages Zoom accounts manually. Here's what that costs:

Source: Stitchflow customers using Zoom, normalized to 500 employees:
Orphaned accounts (ex-employees with access)7
Unused licenses11
IT hours spent on manual management/year90 hours
Unused license cost/year$1,778
IT labor cost/year$5,385
Cost of compliance misses/year$1,681
Total annual financial impact$8,844

The Zoom pricing problem

Zoom gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.

Tier comparison

PlanPriceSSOSCIM
Pro$14.99/user/mo
Business$18.33/user/mo
EnterpriseCustom (250+ licenses)

Plan Structure (Billed Monthly)

PlanPriceSCIM
Pro$14.99/user/mo
Business$18.33/user/mo
EnterpriseCustom (250+ licenses)

Note: Free plan includes basic Zoom functionality but has 40-minute meeting limits for groups and no SCIM access.

What this means in practice

Using current list prices (Pro → Business upgrade for SCIM):

Team SizeAnnual Upgrade Cost
25 users+$1,002/year
50 users+$2,004/year
100 users+$4,008/year
200 users+$8,016/year

Calculation: ($18.33 - $14.99) × users × 12 months

Additional constraints

OAuth2 migration required
Zoom deprecated Bearer authentication, forcing existing integrations to migrate to OAuth2 Authorization Code Grant flow.
Domain association prerequisite
Email domains must be associated with your Zoom account before SCIM can provision users, adding setup complexity.
SSO dependency
Users need existing Zoom accounts with SSO login type configured for proper SCIM provisioning to work.
Phone provisioning complexity
Provisioning phone users requires additional SCIM attributes beyond standard user provisioning.

Summary of challenges

  • Zoom supports SCIM but only at Business tier (Custom (250+ licenses))
  • Google Workspace users get JIT provisioning only, not full SCIM
  • Our research shows teams manually provisioning this app spend significant hidden costs annually

What the upgrade actually includes

Zoom doesn't sell SCIM separately. It's bundled with Business plan features starting at $18.33/user/month:

SCIM 2.0 automated provisioning via OAuth2
SAML single sign-on (SSO)
Company branding and custom personal meeting IDs
Cloud recording with 1GB storage per license
Advanced admin dashboard and user management
Phone integration capabilities
Webinar hosting (up to 500 participants)
Meeting transcription and summary features

The reality: most organizations upgrading to Business for SCIM won't use 60-70% of these features. You're paying $3.34 extra per user monthly ($40+ annually) primarily for video conferencing capabilities when you just need identity automation. The OAuth2 requirement also adds technical complexity compared to simpler SCIM implementations—your IT team needs to manage authorization flows rather than just API tokens.

What IT admins are saying

Community sentiment on Zoom's SCIM implementation centers around authentication complexity and setup friction. Common complaints:

  • OAuth2 migration breaking existing integrations that used Bearer tokens
  • Email domain association requirements causing deployment delays
  • Additional complexity for phone user provisioning with SCIM attributes
  • SSO prerequisites that complicate initial setup workflows

The OAuth2 migration from Bearer auth caught us off guard - had to completely reconfigure our existing SCIM integration.

IT Admin, Reddit

Domain association requirement is a pain point during initial rollout. Creates unnecessary friction when you're trying to get users provisioned quickly.

Identity Management Forum

The recurring theme

While Zoom offers native SCIM at a reasonable price point ($18.33/user/month), the technical complexity and authentication requirements create operational headaches that slow down deployments and break existing workflows.

The decision

Your SituationRecommendation
On Pro plan, need SCIMUse Stitchflow: avoid the $3.34/user/month Business upgrade
On Business/Enterprise, already have SCIMUse native SCIM: you're paying for it, works well
Need OAuth2 migration from Bearer authUse Stitchflow: skip the technical debt and auth complexity
Domain association issues blocking setupUse Stitchflow: bypass domain validation requirements
Mixed IdP environment or unsupported IdPUse Stitchflow: works with any identity provider
Small team, minimal user changesManual may work: but monitor for SSO/provisioning gaps

The bottom line

Zoom's SCIM works reliably on Business+ plans, but the $3.34/user/month tier jump adds up quickly for Pro plan organizations. For teams wanting provisioning automation without the upgrade cost or OAuth2 complexity, Stitchflow delivers the same outcome at flat-rate pricing.

Automate Zoom without the tier upgrade

Stitchflow delivers SCIM-level provisioning through resilient browser automation, backed by 24/7 human in the loop for Zoom at <$5K/year, flat, regardless of team size.

Works alongside or instead of native SCIM
Syncs with your existing IdP (Okta, Entra ID, Google Workspace)
Automates onboarding and offboarding
SOC 2 Type II certified
24/7 human-in-the-loop monitoring
Book a Demo

Technical specifications

SCIM Version

2.0

Supported Operations

Create, Update, Deactivate, Groups

Supported Attributes

Not specified

Plan requirement

Business

Prerequisites

SSO must be configured first

Key limitations

  • Bearer authentication no longer supported - must use OAuth2
  • Email domain must be associated with Zoom for SCIM
  • Users need existing Zoom account with SSO login type for SSO provisioning

Configuration for Okta

Integration type

Okta Integration Network (OIN) app with SCIM provisioning

Prerequisite

SSO must be configured before enabling SCIM.

Where to enable

Okta Admin Console → Applications → Zoom → Provisioning

Required credentials

SCIM endpoint URL and bearer token (generated in app admin console).

Configuration steps

Enable Create Users, Update User Attributes, and Deactivate Users.

Provisioning trigger

Okta provisions based on app assignments (users or groups).

Full SCIM support with create, update, deactivate. Supports Group Linking and Schema Discovery.

Native SCIM is available on Business. Use Stitchflow if you need provisioning without the tier upgrade.

Configuration for Entra ID

Integration type

Microsoft Entra Gallery app with SCIM provisioning

Prerequisite

SSO must be configured before enabling SCIM.

Where to enable

Entra admin center → Enterprise applications → Zoom → Provisioning

Required credentials

Tenant URL (SCIM endpoint) and Secret token (bearer token from app admin console).

Configuration steps

Set Provisioning Mode = Automatic, configure SCIM connection.

Provisioning trigger

Entra provisions based on user/group assignments to the enterprise app.

Sync behavior

Entra provisioning runs on a scheduled cycle (typically every 40 minutes).

OAuth2 Authorization Code Grant required. Bearer auth deprecated. SCIM endpoint: https://api.zoom.us/scim

Native SCIM is available on Business. Use Stitchflow if you need provisioning without the tier upgrade.

Unlock SCIM for
Zoom

Zoom gates automation behind Business or Enterprise plan. Stitchflow delivers the same SCIM outcomes for a flat fee, saving you 22%.

See how it works
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Last updated: 2026-01-11

* Pricing and features sourced from public documentation.

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