How Stitchflow ended renewal nightmares & off-boarding gaps for a global payments leader

Company size:2,000+ employees, 1,000+ contractors

Industry:FinTech/Software (B2B and B2C)

We reviewed 7,000 accounts across multiple applications in just 15 minutes with all the context needed for quick decisions. Renewals no longer keep us up at night

Director of Enterprise Applications

The challenge

A fast-growing payments platform was drowning in manual license reviews and incomplete off-boarding. Manual, reactive workflows left IT exposed to compliance risk and budget overruns.

Six countries, 100 + apps—separate owners for Salesforce, Jira, Confluence, and more
Dual identity sources (Okta + Google) and several company wide apps lacked SCIM/SSO, blocking automation
Renewal audits took two weeks of spreadsheet matching and manager emails per app
Contractors and shared accounts often kept access after projects ended
Rising SaaS costs from unused seats and premium SSO/SCIM plans

Stitchflow’s Response

Within minutes of connecting Stitchflow to their environment (Okta, Google Workspace, and app-level CSVs), the company gained a centralized access and license map across all users and applications.

License management simplified

Stitchflow auto-prioritized accounts based on risk, usage, and offboarding status
Identified idle and orphaned accounts, even in non-API apps
Enabled bulk remediation via Slack bot workflows or native ticketing system integration

No more copy-pasting lists. No more chasing down managers for manual confirmations.

Pre-renewal audits: From 2 weeks to 15 minutes

Before Stitchflow: Renewal reviews involved endless CSVs, screenshots, and emails asking, "Who still uses this?"
After Stitchflow: Everything was in one place, across both API and non-API apps.

By consolidating usage data and access history into one dashboard, the team could:

Proactively spot underused licenses before renewals
Perform license spot-checking via Slack
Cut vendor negotiations and overpayment risk dramatically

Offboarding completeness achieved

Stitchflow flagged users who had been offboarded from Okta but still retained app access. These lingering identities, previously hidden, were cleaned up using:

Real-time reconciliation workflows
Automated offboarding verification
Bulk closure of stale or inactive accounts

FTEs worth of manual work saved for higher value IT tasks

$160K+

Savings achieved from released unused licenses

400+

Offboarding security gaps found and fixed

Despite having more than 2000 employees, company did not have to pay for SCIM plans to achieve perfect offboarding