Summary and recommendation
Certinia supports SCIM 2.0 provisioning, but only through its underlying Salesforce platform integration. This means you need both Certinia Enterprise licenses (~$175/user/month with a $35K minimum) AND separate Salesforce licenses to enable automated user provisioning. The dual-platform dependency creates significant complexity for IT teams managing user lifecycles, as provisioning must flow through Salesforce's SCIM implementation rather than directly to Certinia.
This architecture creates a substantial cost barrier and operational overhead. Organizations essentially pay for two enterprise-grade platforms to achieve basic automated provisioning. The Salesforce dependency also means your provisioning workflows are subject to Salesforce's limitations and update cycles, not just Certinia's. For finance teams that simply need automated user management in their PSA/ERP system, this represents massive over-engineering.
The strategic alternative
Certinia gates SCIM behind Enterprise. That can unlock provisioning, but it still does not complete the offboarding, access review, or license workflow across the rest of your stack. Stitchflow builds and maintains the IT workflows your team still runs manually, across every app, including the ones without APIs.
Quick SCIM facts
| SCIM available? | Yes |
| SCIM tier required | Enterprise |
| SSO required first? | No |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Not available |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | ✓ | ✓ | OIN app with full provisioning |
| Microsoft Entra ID | ✓ | ✓ | Gallery app with SCIM |
| Google Workspace | ✓ | JIT only | SAML SSO with just-in-time provisioning |
| OneLogin | ✓ | ✓ | Supported |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Certinia accounts manually. Here's what that costs:
The Certinia pricing problem
Certinia gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Tier comparison
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Pro | N/A | ||
| Business | N/A | ||
| Enterprise | Custom (~$175/user/mo, $35K min) |
Plan Structure
| Plan | Price | SCIM |
|---|---|---|
| Pro | N/A | ❌ |
| Business | N/A | ❌ |
| Enterprise | Custom (~$175/user/mo, $35K min) | ✓ |
What this means in practice
At Certinia's typical Enterprise pricing (~$175/user/month with $35K minimum):
| Team Size | Annual Cost | Monthly Cost |
|---|---|---|
| 17 users (minimum) | $35,000/year | $2,917/month |
| 25 users | $52,500/year | $4,375/month |
| 50 users | $105,000/year | $8,750/month |
This represents one of the highest SCIM access costs in the enterprise software market.
Additional constraints
Summary of challenges
- Certinia supports SCIM but only at Enterprise tier (Custom (~$175/user/mo, $35K min))
- Google Workspace users get JIT provisioning only, not full SCIM
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What the upgrade actually includes
Certinia doesn't sell SCIM directly - it inherits provisioning capabilities through the underlying Salesforce platform. Enterprise tier includes:
The catch: you need both Certinia Enterprise licenses AND underlying Salesforce licenses to make SCIM work. This dual-licensing model significantly inflates costs beyond the $35K minimum.
Stitchflow Insight
If you need comprehensive financial management with the full Certinia feature set, the Enterprise upgrade delivers value. If you just want automated user provisioning, you're paying for extensive financial software capabilities plus the Salesforce platform dependency. We estimate ~80% of Enterprise features are irrelevant for teams that only need SCIM provisioning.
What IT admins are saying
Community sentiment on Certinia's SCIM implementation is mixed, with significant concerns about complexity and cost barriers. Common complaints:
- Forced dependency on Salesforce platform licensing adds unexpected costs
- SCIM provisioning complexity due to dual-platform architecture
- $35K minimum spend requirement excludes mid-size organizations
- User management becomes convoluted with Salesforce layer requirements
You're not just paying for Certinia - you need Salesforce licenses too, and then you have to manage users through the Salesforce SCIM integration. It's like paying twice for the same functionality.
The $35K minimum is a non-starter for our 50-person finance team. We just need basic user provisioning, not enterprise everything.
The recurring theme
Organizations want Certinia's financial management capabilities but struggle with the Salesforce platform dependency that complicates both pricing and user provisioning workflows.
The decision
| Your Situation | Recommendation |
|---|---|
| On lower-tier plans, need SCIM | Use Stitchflow: avoid the $35K minimum Enterprise requirement |
| Already have Salesforce Enterprise, need Certinia SCIM | Use native SCIM: leverage your existing Salesforce infrastructure |
| Small Certinia deployment, infrequent user changes | Manual may work: but plan for Stitchflow as you grow |
| Need SCIM but want to avoid Salesforce complexity | Use Stitchflow: direct integration without platform dependencies |
| Evaluating Certinia vs competitors | Factor SCIM costs: Enterprise requirement adds significant expense |
The bottom line
Certinia gates SCIM behind Enterprise. The upgrade may unlock provisioning, but the workflow still has to complete across the rest of your stack.
Close the Certinia workflow gap
Certinia gates SCIM behind Enterprise, but the bigger issue is the workflow around it. Stitchflow builds and maintains the offboarding, access review, or license workflow underneath.
Technical specifications
SCIM Version
2.0
Supported Operations
Create, Update, Deactivate, Groups
Supported Attributes
Not specifiedPlan requirement
Enterprise
Prerequisites
None
Key limitations
- SCIM provisioning works through Salesforce platform integration
- Requires Salesforce licenses in addition to Certinia
- Minimum $35K annual spend required
- User provisioning complexity due to Salesforce platform dependency
Documentation not available.
Close the workflow gap in
Certinia
Certinia gates SCIM behind Enterprise plan. That can unlock provisioning, but it still does not complete the offboarding, access review, or license workflow across your stack.
Start with the free gap diagnostic
