ClickUp SCIM guide

Salesforce supports SCIM 2.0 provisioning, but only on Enterprise ($175/user/month) and Unlimited ($350/user/month) editions. For organizations on Starter plans ($25/user/month), unlocking automated provisioning requires a 7x price increase—adding $150/user/month just to eliminate manual account management. For a 50-person team, that's $90,000/year in additional licensing costs solely to access SCIM capabilities. The pricing barrier creates a significant operational gap. Without automated provisioning, IT teams must manually create Salesforce accounts, assign profiles and permission sets, and remember to deactivate users when they leave—a process that's error-prone and doesn't scale. SSO alone doesn't solve this problem since it only handles authentication, not account lifecycle management. This manual overhead becomes particularly problematic in organizations with frequent role changes or seasonal hiring patterns.

Google Cloud Platform supports SCIM provisioning through Cloud Identity Premium at $7.20/user/month, but this creates a fundamental architectural challenge for IT teams. While Cloud Identity can sync users and groups from your IdP (Okta, Entra ID, etc.), it only handles identity provisioning—not the critical step of mapping users to specific GCP projects and IAM roles. This means IT admins face a two-step manual process: first provisioning identities through SCIM, then separately assigning project access and role permissions through GCP's IAM system. This separation between identity provisioning and access management creates significant operational overhead and security gaps. New developers might be provisioned as users but lack access to the projects they need to work on. Departing employees could have their Cloud Identity deactivated while retaining specific IAM permissions in individual projects. For enterprises managing hundreds of developers across multiple GCP projects, this dual-system approach makes compliance auditing complex and increases the risk of privilege creep.

Gainsight supports native SCIM provisioning, but only on Enterprise plans that typically cost $300+/user/month with custom pricing. This creates a significant barrier: customer success teams need automated provisioning to handle frequent role changes and customer data access requirements, but the Enterprise tier often represents a 2x+ price increase from standard plans. Additionally, Gainsight requires SAML SSO configuration before SCIM setup, and custom field mapping requires opening support tickets rather than self-service configuration. For customer success organizations, this pricing gate creates a problematic gap. CS teams experience high internal mobility as managers shift between accounts, and manual provisioning creates delays in accessing critical customer health data. The inSided community platform (part of Gainsight's ecosystem) doesn't support SCIM at all, forcing IT teams to manage those accounts separately through JIT provisioning.