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Culture Amp SCIM guide

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How to automate Culture Amp user provisioning, and what it actually costs

Summary and recommendation

Culture Amp, the employee engagement and people analytics platform, explicitly does not support SCIM provisioning on any plan. This is an intentional design decision - Culture Amp separates authentication (handled via SAML SSO) from employee data management (handled via HRIS integrations). While this approach works for their core HR use case, it creates a significant gap for IT teams managing user lifecycle across multiple SaaS applications through their identity provider.

The lack of SCIM support means IT admins cannot automate user provisioning, deprovisioning, or attribute updates through standard identity governance workflows. Since Culture Amp contains sensitive employee feedback data and organizational hierarchy information that affects survey visibility, manual user management creates both security risks and operational overhead. Organizations are forced to rely on separate HRIS integrations or manual processes, breaking the unified provisioning model that most enterprises expect from their SaaS stack.

The strategic alternative

Stitchflow provides SCIM-level provisioning through resilient browser automation for Culture Amp without requiring HRIS integrations or custom development work. Works with any Culture Amp plan and integrates with your existing IdP (Okta, Entra, Google Workspace, OneLogin). Flat pricing under $5K/year, regardless of team size.

Quick SCIM facts

SCIM available?No
SCIM tier requiredN/A
SSO required first?No
SSO available?Yes
SSO protocolSAML 2.0, Google SSO
DocumentationNot available

Supported identity providers

IdPSSOSCIMNotes
OktaVia third-partySSO via SAML only - NO SCIM. Culture Amp separates authentication from employee data. User data comes from HRIS integrations, not IdPs.
Microsoft Entra IDVia third-partySSO via SAML/Azure supported. NO SCIM provisioning - Culture Amp explicitly does not support SCIM. Employee data managed via HRIS integrations.
Google WorkspaceVia third-partyNo native support
OneLoginVia third-partyNo native support

The cost of not automating

Without SCIM (or an alternative like Stitchflow), your IT team manages Culture Amp accounts manually. Here's what that costs:

Source: Stitchflow aggregate data across apps with 2+ instances, normalized to 500 employees
Orphaned accounts (ex-employees with access)7
Unused licenses12
IT hours spent on manual management/year101 hours
Unused license cost/year$3,925
IT labor cost/year$6,088
Cost of compliance misses/year$1,741
Total annual financial impact$11,754

The Culture Amp pricing problem

Culture Amp gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.

Tier comparison

PlanPriceSSOSCIM
Standard$9-14/employee/month
Enterprise$118-122/user

Pricing structure

PlanPriceSCIM
Standard$9-14/employee/month❌ Not supported
Enterprise$118-122/user❌ Not supported

Market data on Culture Amp costs

Annual range
$8,000-20,000+ depending on employee count and modules
Custom enterprise pricing with no public rates
Requires sales contact for all pricing discussions

What this means in practice

Without SCIM support, IT teams face manual provisioning workflows regardless of Culture Amp plan tier:

User lifecycle management

New hires must be manually added to Culture Amp
Role changes require manual updates in both IdP and Culture Amp
Departing employees need manual deprovisioning from Culture Amp

Data synchronization challenges

Employee data comes from HRIS integrations, not IdP attributes
Organizational hierarchy must be maintained separately in Culture Amp
No automated sync of department, manager, or location data from identity providers

Additional constraints

HRIS dependency
Employee provisioning requires separate HRIS integration (Workday, BambooHR, etc.)
Email matching strictness
Email addresses must exactly match between IdP and Culture Amp profiles
SAML configuration overhead
Requires contacting Culture Amp support to configure SAML SSO
Single SSO method
Cannot use Google SSO and SAML simultaneously
Survey visibility complexity
Organizational hierarchy affects survey access, requiring careful manual management

Summary of challenges

  • Culture Amp does not provide native SCIM at any price tier
  • Organizations must rely on third-party tools or manual provisioning
  • Our research shows teams manually provisioning this app spend significant hidden costs annually

What Culture Amp actually offers for identity

SAML SSO (Enterprise required)

Culture Amp supports SAML 2.0 integration but explicitly does not offer SCIM provisioning:

SettingDetails
ProtocolSAML 2.0, Google SSO
Supported IdPsOkta, Azure AD, OneLogin, Google Workspace
ConfigurationContact support to configure SAML
JIT Provisioning✓ Yes
SCIM Support❌ Explicitly not supported

Critical design philosophy: Culture Amp separates authentication from employee data management. They prefer HRIS integrations over IdP-based provisioning for employee lifecycle management.

What's actually missing

Culture Amp's approach creates several operational gaps:

No automated provisioning
Users must be created via HRIS sync or manual import
No automated deprovisioning
Departing employees require manual removal or HRIS cleanup
SAML setup friction
Requires support ticket rather than self-service configuration
Email matching strictness
Email addresses must exactly match between IdP and Culture Amp profiles

The HRIS dependency problem

Culture Amp's stance forces HR teams into a specific workflow:

TaskCulture Amp's WayWhat IT Teams Want
New hire accessWait for HRIS sync + manual Culture Amp setupAutomatic via IdP group membership
Role changesUpdate HRIS, wait for sync, manually adjust Culture Amp permissionsUpdate IdP groups, automatic sync
TerminationsRemove from HRIS, manually deactivate Culture AmpAutomatic deprovisioning via IdP

This creates a multi-system dependency where IT teams lose the centralized control that modern identity management provides.

What IT admins are saying

Culture Amp's explicit lack of SCIM support forces IT teams into manual provisioning workflows:

  • No automated user provisioning - all accounts must be created manually or through HRIS integrations
  • SAML setup requires contacting support - can't self-configure SSO
  • Strict email matching requirements between IdP and Culture Amp profiles
  • Cannot use both Google SSO and SAML simultaneously

Culture Amp explicitly does NOT support SCIM. They separate authentication from employee data management, preferring HRIS integrations.

Culture Amp documentation

Contact support to configure SAML

Culture Amp support documentation

The recurring theme

Culture Amp treats identity management as a secondary concern, forcing IT teams to choose between manual account management or complex HRIS integrations that may not align with their IdP-based provisioning workflows.

The decision

Your SituationRecommendation
Small HR team (<25 employees) with stable workforceManual management is acceptable - Culture Amp's HRIS integrations may suffice
Growing company (50-200 employees) with regular hiringUse Stitchflow: manual provisioning becomes unsustainable
Enterprise with multiple HR systems and complex org structuresUse Stitchflow: automation essential for accurate survey targeting
Companies requiring SOC 2 compliance and audit trailsUse Stitchflow: automated provisioning provides necessary documentation
Organizations with high employee turnover or seasonal staffUse Stitchflow: manual deprovisioning creates security risks

The bottom line

Culture Amp explicitly doesn't support SCIM, forcing HR teams to rely on HRIS integrations or manual user management for a platform handling sensitive employee feedback data. For organizations that need IdP-based provisioning automation and proper audit trails, Stitchflow eliminates the manual overhead while maintaining Culture Amp's powerful people analytics capabilities.

Automate Culture Amp without third-party complexity

Stitchflow delivers SCIM-level provisioning through resilient browser automation, backed by 24/7 human in the loop for Culture Amp at <$5K/year, flat, regardless of team size.

Works alongside or instead of native SCIM
Syncs with your existing IdP (Okta, Entra ID, Google Workspace)
Automates onboarding and offboarding
SOC 2 Type II certified
24/7 human-in-the-loop monitoring
Book a Demo

Technical specifications

SCIM Version

Not specified

Supported Operations

Not specified

Supported Attributes

NO SCIM SUPPORT - explicitly not offeredCannot configure Google SSO and SAML simultaneouslyContact support to configure SAMLEmail must exactly match between IdP and Culture Amp profile

Plan requirement

Not specified

Prerequisites

Not specified

Key limitations

  • NO SCIM SUPPORT - explicitly not offered
  • Cannot configure Google SSO and SAML simultaneously
  • Contact support to configure SAML
  • Email must exactly match between IdP and Culture Amp profile

Documentation not available.

Configuration for Okta

Integration type

Okta Integration Network (OIN) app

Where to enable

Okta Admin Console → Applications → Culture Amp → Sign On

SSO via SAML only - NO SCIM. Culture Amp separates authentication from employee data. User data comes from HRIS integrations, not IdPs.

Use Stitchflow for automated provisioning.

Unlock SCIM for
Culture Amp

Culture Amp doesn't offer SCIM. Get an enterprise-grade SCIM endpoint in your IdP, even without native support.

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Last updated: 2026-01-11

* Pricing and features sourced from public documentation.

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