Summary and recommendation
Culture Amp, the employee engagement and people analytics platform, explicitly does not support SCIM provisioning on any plan. This is an intentional design decision - Culture Amp separates authentication (handled via SAML SSO) from employee data management (handled via HRIS integrations). While this approach works for their core HR use case, it creates a significant gap for IT teams managing user lifecycle across multiple SaaS applications through their identity provider.
The lack of SCIM support means IT admins cannot automate user provisioning, deprovisioning, or attribute updates through standard identity governance workflows. Since Culture Amp contains sensitive employee feedback data and organizational hierarchy information that affects survey visibility, manual user management creates both security risks and operational overhead. Organizations are forced to rely on separate HRIS integrations or manual processes, breaking the unified provisioning model that most enterprises expect from their SaaS stack.
The strategic alternative
Stitchflow provides SCIM-level provisioning through resilient browser automation for Culture Amp without requiring HRIS integrations or custom development work. Works with any Culture Amp plan and integrates with your existing IdP (Okta, Entra, Google Workspace, OneLogin). Flat pricing under $5K/year, regardless of team size.
Quick SCIM facts
| SCIM available? | No |
| SCIM tier required | N/A |
| SSO required first? | No |
| SSO available? | Yes |
| SSO protocol | SAML 2.0, Google SSO |
| Documentation | Not available |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | Via third-party | ❌ | SSO via SAML only - NO SCIM. Culture Amp separates authentication from employee data. User data comes from HRIS integrations, not IdPs. |
| Microsoft Entra ID | Via third-party | ❌ | SSO via SAML/Azure supported. NO SCIM provisioning - Culture Amp explicitly does not support SCIM. Employee data managed via HRIS integrations. |
| Google Workspace | Via third-party | ❌ | No native support |
| OneLogin | Via third-party | ❌ | No native support |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Culture Amp accounts manually. Here's what that costs:
The Culture Amp pricing problem
Culture Amp gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Tier comparison
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Standard | $9-14/employee/month | ||
| Enterprise | $118-122/user |
Pricing structure
| Plan | Price | SCIM |
|---|---|---|
| Standard | $9-14/employee/month | ❌ Not supported |
| Enterprise | $118-122/user | ❌ Not supported |
Market data on Culture Amp costs
What this means in practice
Without SCIM support, IT teams face manual provisioning workflows regardless of Culture Amp plan tier:
User lifecycle management
Data synchronization challenges
Additional constraints
Summary of challenges
- Culture Amp does not provide native SCIM at any price tier
- Organizations must rely on third-party tools or manual provisioning
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What Culture Amp actually offers for identity
SAML SSO (Enterprise required)
Culture Amp supports SAML 2.0 integration but explicitly does not offer SCIM provisioning:
| Setting | Details |
|---|---|
| Protocol | SAML 2.0, Google SSO |
| Supported IdPs | Okta, Azure AD, OneLogin, Google Workspace |
| Configuration | Contact support to configure SAML |
| JIT Provisioning | ✓ Yes |
| SCIM Support | ❌ Explicitly not supported |
Critical design philosophy: Culture Amp separates authentication from employee data management. They prefer HRIS integrations over IdP-based provisioning for employee lifecycle management.
What's actually missing
Culture Amp's approach creates several operational gaps:
The HRIS dependency problem
Culture Amp's stance forces HR teams into a specific workflow:
| Task | Culture Amp's Way | What IT Teams Want |
|---|---|---|
| New hire access | Wait for HRIS sync + manual Culture Amp setup | Automatic via IdP group membership |
| Role changes | Update HRIS, wait for sync, manually adjust Culture Amp permissions | Update IdP groups, automatic sync |
| Terminations | Remove from HRIS, manually deactivate Culture Amp | Automatic deprovisioning via IdP |
This creates a multi-system dependency where IT teams lose the centralized control that modern identity management provides.
What IT admins are saying
Culture Amp's explicit lack of SCIM support forces IT teams into manual provisioning workflows:
- No automated user provisioning - all accounts must be created manually or through HRIS integrations
- SAML setup requires contacting support - can't self-configure SSO
- Strict email matching requirements between IdP and Culture Amp profiles
- Cannot use both Google SSO and SAML simultaneously
Culture Amp explicitly does NOT support SCIM. They separate authentication from employee data management, preferring HRIS integrations.
Contact support to configure SAML
The recurring theme
Culture Amp treats identity management as a secondary concern, forcing IT teams to choose between manual account management or complex HRIS integrations that may not align with their IdP-based provisioning workflows.
The decision
| Your Situation | Recommendation |
|---|---|
| Small HR team (<25 employees) with stable workforce | Manual management is acceptable - Culture Amp's HRIS integrations may suffice |
| Growing company (50-200 employees) with regular hiring | Use Stitchflow: manual provisioning becomes unsustainable |
| Enterprise with multiple HR systems and complex org structures | Use Stitchflow: automation essential for accurate survey targeting |
| Companies requiring SOC 2 compliance and audit trails | Use Stitchflow: automated provisioning provides necessary documentation |
| Organizations with high employee turnover or seasonal staff | Use Stitchflow: manual deprovisioning creates security risks |
The bottom line
Culture Amp explicitly doesn't support SCIM, forcing HR teams to rely on HRIS integrations or manual user management for a platform handling sensitive employee feedback data. For organizations that need IdP-based provisioning automation and proper audit trails, Stitchflow eliminates the manual overhead while maintaining Culture Amp's powerful people analytics capabilities.
Automate Culture Amp without third-party complexity
Stitchflow delivers SCIM-level provisioning through resilient browser automation, backed by 24/7 human in the loop for Culture Amp at <$5K/year, flat, regardless of team size.
Technical specifications
SCIM Version
Not specifiedSupported Operations
Not specifiedSupported Attributes
Plan requirement
Not specifiedPrerequisites
Not specifiedKey limitations
- NO SCIM SUPPORT - explicitly not offered
- Cannot configure Google SSO and SAML simultaneously
- Contact support to configure SAML
- Email must exactly match between IdP and Culture Amp profile
Documentation not available.
Configuration for Okta
Integration type
Okta Integration Network (OIN) app
Where to enable
Docs
SSO via SAML only - NO SCIM. Culture Amp separates authentication from employee data. User data comes from HRIS integrations, not IdPs.
Use Stitchflow for automated provisioning.
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