Summary and recommendation
Infor supports native SCIM 2.0 provisioning with full functionality: create users, update attributes, deactivate users, group management, and schema discovery. However, SCIM is only available on Infor CloudSuite Enterprise plans, which start at $200+/user/month with implementation costs ranging from $500K to $5M. For organizations on lower-tier plans or running on-premise Infor deployments, there's no automated provisioning option.
This creates a massive barrier for mid-market organizations that need automated user lifecycle management but can't justify enterprise-level ERP spending. Without SCIM, IT teams face manual user provisioning in a complex ERP system that often requires specialized knowledge to configure roles and permissions correctly. The alternative—leaving users with persistent access after role changes—creates significant compliance and security risks in financial and operational systems.
The strategic alternative
Infor gates SCIM behind Enterprise. Skip the Enterprise plan upgrade and automate complete outcomes across your stack. We maintain the integration layer underneath. You focus on judgment, not plumbing.
Quick SCIM facts
| SCIM available? | Yes |
| SCIM tier required | Enterprise |
| SSO required first? | No |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Not available |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | ✓ | ✓ | OIN app with full provisioning |
| Microsoft Entra ID | ✓ | ✓ | Gallery app with SCIM |
| Google Workspace | ✓ | JIT only | SAML SSO with just-in-time provisioning |
| OneLogin | ✓ | ✓ | Supported |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Infor accounts manually. Here's what that costs:
The Infor pricing problem
Infor gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Tier comparison
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Pro | Custom | ||
| Business | Custom | ||
| Enterprise | $200+/user/mo ($500K-$5M implementation) |
Plan Structure
| Plan | Price | SCIM |
|---|---|---|
| Pro | Custom | ❌ |
| Business | Custom | ❌ |
| Enterprise | $200+/user/mo ($500K-$5M implementation) | ✓ |
Note: Pricing is custom and varies significantly based on modules, user count, and implementation complexity. The $500K-$5M implementation cost is separate from ongoing licensing fees.
What this means in practice
Enterprise pricing with implementation costs creates massive barriers:
| Team Size | Annual License Cost | Implementation Cost | Total First Year |
|---|---|---|---|
| 100 users | $240,000+/year | $500,000+ | $740,000+ |
| 250 users | $600,000+/year | $750,000+ | $1,350,000+ |
| 500 users | $1,200,000+/year | $1,000,000+ | $2,200,000+ |
This assumes minimum $200/user/month licensing. Many implementations exceed these estimates significantly.
Additional constraints
Summary of challenges
- Infor supports SCIM but only at Enterprise tier (Custom ($200+/user/mo, $500K-$5M implementation))
- Google Workspace users get JIT provisioning only, not full SCIM
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What the upgrade actually includes
Infor doesn't sell SCIM as a standalone feature. It's exclusively available with Infor CloudSuite Enterprise implementations:
The reality: You're looking at $500K-$5M implementation costs plus $200+/user/month for what amounts to basic user lifecycle management. Most organizations need 6-18 months just to complete the CloudSuite implementation before SCIM becomes available.
Stitchflow Insight
We estimate ~80% of CloudSuite Enterprise features are irrelevant for teams that simply need automated user provisioning. You're essentially buying a complete ERP transformation to get SCIM functionality that should cost a fraction of the total investment.
What IT admins are saying
Community sentiment on Infor's SCIM implementation reveals frustration with both cost barriers and complexity. Common complaints:
- Enterprise-only SCIM availability with $200+/user/month pricing minimum
- $500K-$5M implementation costs that make SCIM prohibitively expensive
- Multi-tenant configuration complexity that requires extensive professional services
- Cloud-only SCIM support leaving on-premise deployments without automation options
The implementation costs alone can hit $2-3 million before you even consider the per-user licensing. For SCIM provisioning, that's astronomical.
Infor's multi-tenant setup is a nightmare. You need their professional services team just to configure basic user provisioning, and that's another six-figure expense.
The recurring theme
Infor treats SCIM as an enterprise luxury feature with implementation costs that can exceed $5 million, making automated provisioning financially unrealistic for most organizations.
The decision
| Your Situation | Recommendation |
|---|---|
| On lower Infor tiers, need SCIM | Use Stitchflow: avoid the $500K-$5M Enterprise implementation |
| Using on-premise Infor versions | Use Stitchflow: limited SCIM support in on-premise deployments |
| CloudSuite but complex multi-tenant setup | Use Stitchflow: skip the complex SCIM configuration requirements |
| Already on Enterprise CloudSuite | Use native SCIM: you've paid the premium for full integration |
| Small Infor deployment, low user churn | Manual may work: but monitor for compliance gaps in ERP access |
The bottom line
Infor's SCIM requires Enterprise CloudSuite with implementation costs reaching $5M, making it accessible only to the largest organizations. For companies on lower tiers or on-premise versions, Stitchflow delivers SCIM-level provisioning without the massive Enterprise upgrade costs.
Make Infor workflows AI-native
Infor gates SCIM behind Enterprise. We build complete offboarding, user access reviews, and license workflows without that SCIM Tax upgrade.
Technical specifications
SCIM Version
2.0
Supported Operations
Create, Update, Deactivate, Groups
Supported Attributes
Not specifiedPlan requirement
Enterprise
Prerequisites
None
Key limitations
- SCIM requires Infor CloudSuite (cloud version)
- On-premise versions have limited SCIM support
- Complex multi-tenant configuration required
- Enterprise pricing only with significant implementation costs
- SCIM groups limited to groups created through SCIM
Documentation not available.
Configuration for Okta
Integration type
Okta Integration Network (OIN) app with SCIM provisioning
Where to enable
Required credentials
SCIM endpoint URL and bearer token (generated in app admin console).
Configuration steps
Enable Create Users, Update User Attributes, and Deactivate Users.
Provisioning trigger
Okta provisions based on app assignments (users or groups).
Docs
Full SCIM provisioning: Create Users, Update User Attributes, Deactivate Users, Group Push, Schema Discovery.
Infor gates SCIM behind Enterprise. Stitchflow automates complete workflows without that SCIM Tax upgrade.
Configuration for Entra ID
Integration type
Microsoft Entra Gallery app with SCIM provisioning
Where to enable
Required credentials
Tenant URL (SCIM endpoint) and Secret token (bearer token from app admin console).
Configuration steps
Set Provisioning Mode = Automatic, configure SCIM connection.
Provisioning trigger
Entra provisions based on user/group assignments to the enterprise app.
Sync behavior
Entra provisioning runs on a scheduled cycle (typically every 40 minutes).
Full automatic user provisioning via SCIM. Supports custom extension attributes for Infor-specific user properties.
Infor gates SCIM behind Enterprise. Stitchflow automates complete workflows without that SCIM Tax upgrade.
Unlock SCIM for
Infor
Infor gates SCIM behind Enterprise plan. We automate complete offboarding and access reviews across your stack without that SCIM Tax upgrade.
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