Summary and recommendation
Seismic supports native SCIM 2.0 provisioning with full functionality across Okta, Entra ID, and other identity providers. However, SCIM is exclusively available on Enterprise plans with custom pricing, and requires SSO configuration as a prerequisite. This creates a significant barrier for organizations that need automated user provisioning but don't require Enterprise-level features or can't justify custom pricing negotiations.
The Enterprise-only requirement means teams on lower tiers face a choice: manual user management with its inherent security risks and administrative overhead, or committing to Enterprise pricing that often includes unnecessary features. For growing organizations, this creates a provisioning gap where SSO handles authentication but user lifecycle management remains manual, increasing the risk of orphaned accounts and compliance issues.
The strategic alternative
Seismic gates SCIM behind Enterprise. That can unlock provisioning, but it still does not complete the offboarding, access review, or license workflow across the rest of your stack. Stitchflow builds and maintains the IT workflows your team still runs manually, across every app, including the ones without APIs.
Quick SCIM facts
| SCIM available? | Yes |
| SCIM tier required | Enterprise |
| SSO required first? | Yes |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Not available |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | ✓ | ✓ | OIN app with full provisioning |
| Microsoft Entra ID | ✓ | ✓ | Gallery app with SCIM |
| Google Workspace | ✓ | JIT only | SAML SSO with just-in-time provisioning |
| OneLogin | ✓ | ✓ | Supported |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Seismic accounts manually. Here's what that costs:
The Seismic pricing problem
Seismic gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Plan Structure
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Pro | Contact Sales | ||
| Business | Contact Sales | ||
| Enterprise | Custom Quote |
What this means in practice
No transparent upgrade path: Without published pricing, IT teams cannot:
Enterprise-only access: Organizations using Pro or Business plans must undergo a full Enterprise migration, typically involving:
Additional constraints
Summary of challenges
- Seismic supports SCIM but only at Enterprise tier (Custom)
- Google Workspace users get JIT provisioning only, not full SCIM
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What the upgrade actually includes
Seismic doesn't sell SCIM à la carte. It's bundled with Enterprise features and requires custom pricing:
Stitchflow Insight
The Enterprise tier is designed for large sales organizations with complex content management needs. If you just want automated user provisioning, you're forced into custom pricing negotiations for a comprehensive platform bundle. We estimate ~75% of Enterprise features are irrelevant for teams that only need SCIM provisioning to manage user access efficiently.
What IT admins are saying
Community sentiment on Seismic's SCIM requirements is marked by frustration with the enterprise-only restriction and opaque pricing model. Common complaints:
- Being locked out of SCIM unless you're on the highest Enterprise tier
- Custom pricing that makes it impossible to budget without lengthy sales cycles
- Having to implement SSO first before accessing SCIM provisioning
- No transparent pricing for teams that just need automated user management
Another vendor holding SCIM hostage behind enterprise pricing. We're a 50-person team - we don't need all the enterprise bells and whistles, just basic user provisioning.
The fact that they won't even publish Enterprise pricing tells you everything. Prepare for sticker shock and a pushy sales process.
The recurring theme
Seismic treats SCIM as an enterprise-exclusive feature, forcing smaller organizations into expensive, opaque pricing structures just to get basic identity automation.
The decision
| Your Situation | Recommendation |
|---|---|
| On Pro/Business, need SCIM | Use Stitchflow: avoid the Enterprise upgrade and custom pricing negotiations |
| Already on Enterprise with SCIM included | Use native SCIM: you're paying for it |
| Need Enterprise features beyond SCIM | Evaluate Enterprise: SCIM comes bundled |
| SSO not yet configured | Use Stitchflow: bypass the SSO prerequisite entirely |
| Small team, low employee churn | Manual may work: but monitor for security gaps |
The bottom line
Seismic gates SCIM behind Enterprise. The upgrade may unlock provisioning, but the workflow still has to complete across the rest of your stack.
Close the Seismic workflow gap
Seismic gates SCIM behind Enterprise, but the bigger issue is the workflow around it. Stitchflow builds and maintains the offboarding, access review, or license workflow underneath.
Technical specifications
SCIM Version
2.0
Supported Operations
Create, Update, Deactivate, Groups
Supported Attributes
Not specifiedPlan requirement
Enterprise
Prerequisites
SSO must be configured first
Key limitations
- Enterprise tier required
- SSO configuration required before SCIM
- Custom pricing only
Documentation not available.
Configuration for Okta
Integration type
Okta Integration Network (OIN) app with SCIM provisioning
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Required credentials
SCIM endpoint URL and bearer token (generated in app admin console).
Configuration steps
Enable Create Users, Update User Attributes, and Deactivate Users.
Provisioning trigger
Okta provisions based on app assignments (users or groups).
Docs
Full SCIM provisioning support
Seismic gates SCIM behind Enterprise. The upgrade may unlock provisioning, but the workflow still has to complete across the rest of your stack.
Configuration for Entra ID
Integration type
Microsoft Entra Gallery app with SCIM provisioning
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Required credentials
Tenant URL (SCIM endpoint) and Secret token (bearer token from app admin console).
Configuration steps
Set Provisioning Mode = Automatic, configure SCIM connection.
Provisioning trigger
Entra provisions based on user/group assignments to the enterprise app.
Sync behavior
Entra provisioning runs on a scheduled cycle (typically every 40 minutes).
Full SCIM provisioning support
Seismic gates SCIM behind Enterprise. The upgrade may unlock provisioning, but the workflow still has to complete across the rest of your stack.
Close the workflow gap in
Seismic
Seismic gates SCIM behind Enterprise plan. That can unlock provisioning, but it still does not complete the offboarding, access review, or license workflow across your stack.
Start with the free gap diagnostic
