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Sentry SCIM guide

Native SCIM

How to automate Sentry user provisioning, and what it actually costs

Native SCIM requires Business or Enterprise plan

Summary and recommendation

Sentry supports SCIM (the protocol that lets your identity provider automatically create, update, and remove user accounts). But SCIM is only available on Business ($89/month base) or Enterprise plans—not on the free Developer tier or Team plan ($29/month base) that many engineering teams start with. Even with SCIM enabled, Sentry has a critical security restriction: Owner roles cannot be provisioned via SCIM, requiring manual role management for organization administrators.

For fast-moving engineering teams, this creates operational friction. Error monitoring is time-sensitive—when production breaks, developers need immediate access to debug issues. Manual provisioning delays mean longer resolution times, while the Owner role restriction forces IT teams to maintain hybrid manual/automated workflows. Google Workspace users face additional limitations, as SCIM can't sync groups to Sentry teams, defeating much of the automation benefit.

The strategic alternative

Stitchflow provides SCIM-level provisioning through resilient browser automation for Sentry without requiring Business/Enterprise upgrades. Works with any Sentry plan and handles the Owner role restrictions through secure automation workflows. Flat pricing under $5K/year, regardless of team size or error volume.

Quick SCIM facts

SCIM available?Yes
SCIM tier requiredBusiness
SSO required first?Yes
SSO available?Yes
SSO protocolSAML 2.0
DocumentationOfficial docs

Supported identity providers

IdPSSOSCIMNotes
OktaOIN app with full provisioning
Microsoft Entra IDGallery app with SCIM
Google WorkspaceLimitedNo group provisioning/deprovisioning
OneLoginSupported

The cost of not automating

Without SCIM (or an alternative like Stitchflow), your IT team manages Sentry accounts manually. Here's what that costs:

Source: Stitchflow aggregate data across apps with 2+ instances, normalized to 500 employees
Orphaned accounts (ex-employees with access)7
Unused licenses12
IT hours spent on manual management/year101 hours
Unused license cost/year$3,925
IT labor cost/year$6,088
Cost of compliance misses/year$1,741
Total annual financial impact$11,754

The Sentry pricing problem

Sentry gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.

Plan Structure

PlanPriceSSOSCIM
Developer$0 (1 user)
Team$29/mo base (event-based)
Business$89/mo base (event-based)
EnterpriseCustom pricing

Note: Sentry's pricing is event-based beyond the base cost. Actual annual costs typically range from $500-$10,000+ depending on error volume, making the true cost of SCIM access unpredictable.

What this means in practice

The jump from Team to Business plans represents more than just base pricing—it's a fundamental shift to enterprise-grade billing:

Base cost increase: $60/month minimum ($720/year) before factoring in event volume

Event-based pricing: Unlike flat per-user models, your SCIM costs scale with application errors and performance issues. High-traffic applications or those with frequent bugs can push annual costs into five figures.

Budget unpredictability: IT teams must forecast error volumes to budget for SCIM access, creating an unusual dependency between application stability and provisioning costs.

Additional constraints

Owner role restriction
Sentry's highest permission level cannot be provisioned via SCIM for security reasons, requiring manual role management for admin users.
Google Workspace limitations
SCIM integration with Google Workspace cannot sync groups to Sentry teams, limiting automated team assignment capabilities.
Trial plan exclusion
SCIM is unavailable during trial periods, preventing full evaluation of automated provisioning workflows.
Event-driven billing complexity
Unlike traditional SaaS pricing, costs fluctuate based on application performance, making TCO calculations challenging for procurement teams.

Summary of challenges

  • Sentry supports SCIM but only at Business tier (Custom (90-day lookback, advanced features))
  • Google Workspace users get limited SCIM (no group sync)
  • Our research shows teams manually provisioning this app spend significant hidden costs annually

What the upgrade actually includes

Sentry doesn't sell SCIM separately. It's bundled with Business/Enterprise plan features:

SCIM automated provisioning (with role limitations)
SAML single sign-on (SSO)
Advanced organization controls
Custom retention policies (Enterprise)
Enhanced security features
Priority support
Advanced integrations
Custom dashboards and alerts

The Business plan starts at $89/month base but scales significantly with event volume—expect $500-10K+ annually for active development teams. If you just need user provisioning for your error monitoring tool, you're paying for performance analytics, custom retention, and enterprise reporting features that most IT teams never touch.

Stitchflow Insight

We estimate ~60% of Business/Enterprise features are irrelevant for teams that only need automated user management for their error tracking workflow.

What IT admins are saying

Community sentiment on Sentry's SCIM implementation is mixed, with specific frustrations around role limitations and IdP compatibility. Common complaints:

  • Owner role cannot be provisioned via SCIM, requiring manual management for admin changes
  • Google Workspace users can't sync groups to Sentry teams, breaking automated team assignments
  • SCIM locked behind Business plan ($89/month base), blocking smaller dev teams
  • Event-based pricing makes annual costs unpredictable for growing teams

The Google Workspace SCIM integration is basically useless if you can't sync groups to teams - defeats the whole purpose of automated provisioning.

Reddit r/sysadmin

Having to manually manage Owner role assignments completely breaks our offboarding automation. Security risk we shouldn't have to deal with.

Sentry Community Forum

The recurring theme

While Sentry offers native SCIM, critical limitations around role provisioning and IdP-specific restrictions force IT teams into manual workarounds that undermine automation goals.

The decision

Your SituationRecommendation
On Developer/Team plan, need SCIMUse Stitchflow: avoid the $89+/month Business tier jump
On Business/Enterprise but Google WorkspaceUse Stitchflow: native SCIM can't sync groups to teams
Already on Business/Enterprise with compatible IdPUse native SCIM: you're paying for it
Need Owner role provisioningUse Stitchflow: native SCIM blocks Owner role for security
Small dev team, low turnoverManual may work: but error monitoring access delays hurt debugging

The bottom line

Sentry's SCIM requires Business tier ($89+/month base) and has notable limitations with Google Workspace and Owner role provisioning. For teams on lower tiers or needing full IdP compatibility, Stitchflow delivers complete automation at <$5K/year flat pricing.

Automate Sentry without the tier upgrade

Stitchflow delivers SCIM-level provisioning through resilient browser automation, backed by 24/7 human in the loop for Sentry at <$5K/year, flat, regardless of team size.

Works alongside or instead of native SCIM
Syncs with your existing IdP (Okta, Entra ID, Google Workspace)
Automates onboarding and offboarding
SOC 2 Type II certified
24/7 human-in-the-loop monitoring
Book a Demo

Technical specifications

SCIM Version

2.0

Supported Operations

Create, Update, Deactivate, Groups

Supported Attributes

Not specified

Plan requirement

Business

Prerequisites

SSO must be configured first

Key limitations

  • Owner role cannot be provisioned via SCIM (security)
  • Google Workspace SCIM can't sync groups to Sentry teams
  • Not available on Trial plans

Configuration for Okta

Integration type

Okta Integration Network (OIN) app with SCIM provisioning

Prerequisite

SSO must be configured before enabling SCIM.

Where to enable

Okta Admin Console → Applications → Sentry → Provisioning

Required credentials

SCIM endpoint URL and bearer token (generated in app admin console).

Configuration steps

Enable Create Users, Update User Attributes, and Deactivate Users.

Provisioning trigger

Okta provisions based on app assignments (users or groups).

Business required for SCIM

Native SCIM is available on Business. Use Stitchflow if you need provisioning without the tier upgrade.

Configuration for Entra ID

Integration type

Microsoft Entra Gallery app with SCIM provisioning

Prerequisite

SSO must be configured before enabling SCIM.

Where to enable

Entra admin center → Enterprise applications → Sentry → Provisioning

Required credentials

Tenant URL (SCIM endpoint) and Secret token (bearer token from app admin console).

Configuration steps

Set Provisioning Mode = Automatic, configure SCIM connection.

Provisioning trigger

Entra provisions based on user/group assignments to the enterprise app.

Sync behavior

Entra provisioning runs on a scheduled cycle (typically every 40 minutes).

Business required for SCIM

Native SCIM is available on Business. Use Stitchflow if you need provisioning without the tier upgrade.

Unlock SCIM for
Sentry

Sentry gates automation behind Business or Enterprise plan. Stitchflow delivers the same SCIM outcomes for a flat fee, saving you 207%.

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Last updated: 2026-01-11

* Pricing and features sourced from public documentation.

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