Summary and recommendation
Sprout Social does not offer native SCIM provisioning on any plan. While Enterprise customers get SAML 2.0 SSO with Just-In-Time (JIT) provisioning, this only creates user accounts on first login—it doesn't handle ongoing lifecycle management, role assignments, or deprovisioning when employees leave. At $199-$499+ per seat monthly (with Enterprise requiring custom pricing above the $499 Advanced tier), organizations are paying premium rates but still manually managing user accounts in Sprout Social's admin panel.
This JIT-only approach creates significant operational gaps for IT teams managing social media access. When marketing team members join, change roles, or leave the company, their Sprout Social permissions must be manually updated or removed. There's no automated way to assign users to specific social media accounts, adjust publishing permissions, or ensure former employees lose access immediately upon termination. For organizations managing multiple social media managers across different brand accounts, this manual overhead becomes substantial, while deactivated employees retain access until manually removed—creating security risks for your organization's social media presence.
The strategic alternative
Stitchflow provides SCIM-level provisioning through resilient browser automation for Sprout Social without requiring the Enterprise tier upgrade. Works with any Sprout Social plan and any IdP. Flat pricing under $5K/year, regardless of team size.
Quick SCIM facts
| SCIM available? | Yes |
| SCIM tier required | Enterprise |
| SSO required first? | Yes |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Official docs |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | ✓ | ✓ | OIN app with full provisioning |
| Microsoft Entra ID | ✓ | ❌ | SSO only |
| Google Workspace | ✓ | JIT only | SAML SSO with just-in-time provisioning |
| OneLogin | ✓ | ✓ | Supported |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Sprout Social accounts manually. Here's what that costs:
The Sprout Social pricing problem
Sprout Social gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Tier comparison
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Standard | $249/seat/month | ||
| Professional | $399/seat/month | ||
| Advanced | $499/seat/month | ||
| Enterprise | Custom pricing |
Pricing and provisioning availability
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Standard | $249/seat/month | ||
| Professional | $399/seat/month | ||
| Advanced | $499/seat/month | ||
| Enterprise | Custom pricing |
What this means in practice
No true provisioning control: JIT provisioning creates users on first login with default roles, but you can't:
Manual administrative overhead: IT teams must handle user lifecycle management manually within Sprout Social's interface, defeating the purpose of centralized identity management.
Security gaps: Deactivated employees retain access until manually removed from Sprout Social, creating potential security risks for a platform that manages your organization's social media presence.
Additional constraints
Summary of challenges
- Sprout Social supports SCIM but only at Enterprise tier (Custom pricing)
- Google Workspace users get JIT provisioning only, not full SCIM
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What Sprout Social actually offers for identity
Sprout Social doesn't offer native SCIM provisioning on any plan. Instead, it provides SAML SSO with Just-In-Time (JIT) provisioning exclusively on Enterprise plans with custom pricing:
Critical limitation: JIT provisioning only creates users when they first log in via SSO. There's no ongoing synchronization of user attributes, role changes, or automatic deprovisioning when employees leave your organization.
This means IT teams still handle user lifecycle management manually within Sprout Social's admin interface. When marketing team members change roles or leave the company, their access must be manually updated or removed—defeating the purpose of centralized identity management and creating security gaps for a platform managing your organization's social media presence.
What IT admins are saying
Sprout Social's reliance on JIT provisioning creates operational headaches for IT teams managing large marketing organizations:
- Users can't be pre-provisioned - accounts only get created on first SSO login
- No way to bulk import users or sync organizational changes from your IdP
- Certificate management becomes critical - expired certificates completely block SSO access
- Role assignments happen manually after JIT account creation
Valid certificate required (expires block SSO)
Self-service SSO requires CSM
The recurring theme
Sprout Social's JIT-only approach works fine for small teams but becomes unwieldy at scale. Marketing organizations with 50+ users find themselves manually managing roles and permissions after each new hire's first login, while certificate expiration creates single points of failure for team access.
The decision
| Your Situation | Recommendation |
|---|---|
| Small social media team (<10 users) | Manual management acceptable with JIT provisioning |
| Marketing team with seasonal contractors | Use Stitchflow: JIT creates orphaned accounts for temp users |
| Enterprise with strict offboarding requirements | Use Stitchflow: JIT doesn't handle deprovisioning |
| Multi-brand organizations (25+ users) | Use Stitchflow: automation essential for role management |
| Companies requiring audit trails for compliance | Use Stitchflow: JIT provides no provisioning visibility |
The bottom line
Sprout Social's JIT provisioning creates users automatically but leaves you blind to who has access and provides no deprovisioning capabilities. For organizations that need real provisioning control beyond basic user creation, Stitchflow delivers the automation and visibility that JIT simply can't provide.
Automate Sprout Social without the tier upgrade
Stitchflow delivers SCIM-level provisioning through resilient browser automation, backed by 24/7 human in the loop for Sprout Social at <$5K/year, flat, regardless of team size.
Technical specifications
SCIM Version
2.0
Supported Operations
Create, Update, Deactivate, Groups
Supported Attributes
Not specifiedPlan requirement
Enterprise
Prerequisites
SSO must be configured first
Key limitations
- No OIDC or WS-Fed support
- Valid certificate required (expires block SSO)
- Self-service SSO requires CSM
- No native SCIM - uses JIT provisioning
Configuration for Okta
Integration type
Okta Integration Network (OIN) app with SCIM provisioning
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Required credentials
SCIM endpoint URL and bearer token (generated in app admin console).
Configuration steps
Enable Create Users, Update User Attributes, and Deactivate Users.
Provisioning trigger
Okta provisions based on app assignments (users or groups).
Okta integration supports SSO and JIT provisioning. Users auto-created on first SSO login. Supports Group Linking and Schema Discovery.
Native SCIM is available on Enterprise. Use Stitchflow if you need provisioning without the tier upgrade.
Unlock SCIM for
Sprout Social
Sprout Social gates automation behind Enterprise plan. Stitchflow delivers the same SCIM outcomes for a flat fee.
See how it works
