Summary and recommendation
Sumo Logic supports native SCIM 2.0 provisioning, but only on Enterprise plans with custom pricing. The free and lower tiers are completely locked out of automated provisioning, and SCIM requires SSO to be configured first as a prerequisite. For organizations evaluating Sumo Logic's security analytics platform, this creates a significant barrier: you must commit to Enterprise-level spending before you can implement proper identity governance controls.
This pricing gate is particularly problematic for security teams who need to demonstrate compliance and maintain least-privilege access from day one. Manual user management in a security tool creates audit risks and operational overhead that defeats the purpose of automated security monitoring. You're forced to choose between proper identity controls and budget constraints—a choice that shouldn't exist for core security infrastructure.
The strategic alternative
Sumo Logic gates SCIM behind Enterprise. Skip the Enterprise plan upgrade and automate complete outcomes across your stack. We maintain the integration layer underneath. You focus on judgment, not plumbing.
Quick SCIM facts
| SCIM available? | Yes |
| SCIM tier required | Enterprise |
| SSO required first? | Yes |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Not available |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | ✓ | ✓ | OIN app with full provisioning |
| Microsoft Entra ID | ✓ | ✓ | Gallery app with SCIM |
| Google Workspace | ✓ | JIT only | SAML SSO with just-in-time provisioning |
| OneLogin | ✓ | ✓ | Supported |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Sumo Logic accounts manually. Here's what that costs:
The Sumo Logic pricing problem
Sumo Logic gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Plan Structure
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Free | Free | ||
| Pro | N/A | ||
| Business | N/A | ||
| Enterprise | Custom |
Note: Sumo Logic doesn't publish standard pricing for Pro and Business tiers, but Enterprise represents a significant jump from lower tiers and requires custom negotiations.
What this means in practice
Without published pricing, the Enterprise tier creates several challenges:
The tier jump is particularly painful for security teams who need log management but don't require Enterprise-level features beyond SCIM.
Additional constraints
Summary of challenges
- Sumo Logic supports SCIM but only at Enterprise tier (Custom)
- Google Workspace users get JIT provisioning only, not full SCIM
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What the upgrade actually includes
Sumo Logic doesn't sell SCIM à la carte. It's bundled with Enterprise tier features:
Stitchflow Insight
The Enterprise tier is custom-priced and designed for large organizations with comprehensive security operations needs. If you need these enterprise security controls anyway, the upgrade makes sense. If you just want automated user provisioning for your security team, you're paying for extensive SOC features you may not use. We estimate ~60% of Enterprise features are irrelevant for teams that only need SCIM provisioning.
What IT admins are saying
Community sentiment on Sumo Logic's SCIM barriers is consistently frustrated. Common complaints:
- Enterprise-tier paywall blocking basic identity automation
- Having to negotiate custom enterprise pricing just for SCIM
- SSO being a prerequisite adds another layer of complexity
- Free and mid-tier users completely locked out of provisioning
We're stuck on the Pro plan and can't justify the Enterprise jump just for SCIM. Manual user management is killing us during onboarding season.
The fact that SCIM requires Enterprise pricing makes it a non-starter for most teams. We need automated provisioning, not all the enterprise bells and whistles.
The recurring theme
Sumo Logic gates essential identity automation behind expensive custom enterprise contracts, forcing teams to either overpay dramatically or manage users manually.
The decision
| Your Situation | Recommendation |
|---|---|
| On Pro/Business tier, need SCIM | Use Stitchflow: avoid the Enterprise tier upgrade cost |
| Have SSO but Enterprise pricing is prohibitive | Use Stitchflow: get SCIM without the tier jump |
| Already on Enterprise with SCIM included | Use native SCIM: you're paying for it |
| Need Enterprise features beyond SCIM | Evaluate Enterprise: SCIM comes bundled with other capabilities |
| Small team, low employee churn | Manual may work: but watch for security gaps in access reviews |
The bottom line
Sumo Logic gates SCIM behind Enterprise. Stitchflow automates complete workflows without that SCIM Tax upgrade.
Make Sumo Logic workflows AI-native
Sumo Logic gates SCIM behind Enterprise. We build complete offboarding, user access reviews, and license workflows without that SCIM Tax upgrade.
Technical specifications
SCIM Version
2.0
Supported Operations
Create, Update, Deactivate, Groups
Supported Attributes
Not specifiedPlan requirement
Enterprise
Prerequisites
SSO must be configured first
Key limitations
- Enterprise tier required for SCIM
- SSO must be configured before SCIM
- Free tier does not include SCIM
Documentation not available.
Configuration for Okta
Integration type
Okta Integration Network (OIN) app with SCIM provisioning
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Required credentials
SCIM endpoint URL and bearer token (generated in app admin console).
Configuration steps
Enable Create Users, Update User Attributes, and Deactivate Users.
Provisioning trigger
Okta provisions based on app assignments (users or groups).
Docs
Full SCIM provisioning support
Sumo Logic gates SCIM behind Enterprise. Stitchflow automates complete workflows without that SCIM Tax upgrade.
Configuration for Entra ID
Integration type
Microsoft Entra Gallery app with SCIM provisioning
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Required credentials
Tenant URL (SCIM endpoint) and Secret token (bearer token from app admin console).
Configuration steps
Set Provisioning Mode = Automatic, configure SCIM connection.
Provisioning trigger
Entra provisions based on user/group assignments to the enterprise app.
Sync behavior
Entra provisioning runs on a scheduled cycle (typically every 40 minutes).
Full SCIM provisioning support
Sumo Logic gates SCIM behind Enterprise. Stitchflow automates complete workflows without that SCIM Tax upgrade.
Unlock SCIM for
Sumo Logic
Sumo Logic gates SCIM behind Enterprise plan. We automate complete offboarding and access reviews across your stack without that SCIM Tax upgrade.
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