Windsurf SCIM guide

8x8 supports SCIM 2.0 for automated user provisioning, but only on their quote-based X Series plans (previously $24-44/user/month range before they moved to custom pricing). While SCIM can create, update, and deactivate users, it has critical gaps that create ongoing manual overhead: license assignment must be done manually after every user is provisioned, users can't be deleted (only deactivated), and provisioned users don't automatically appear in the Company Directory. For IT teams managing a unified communications platform that typically covers all employees, these limitations defeat much of SCIM's purpose. You're still manually touching every user account to assign licenses and ensure directory visibility. The lack of user deletion support also creates compliance headaches when employees leave - accounts accumulate as "deactivated" rather than being properly removed.

Airbase supports SCIM provisioning, but only on Enterprise plans starting around $8,500/year. While SCIM works with all major identity providers (Okta, Entra ID, Google Workspace), the Enterprise requirement creates a significant barrier for smaller finance teams who need automated provisioning for spend management but can't justify enterprise-level spend management software costs. This creates a particular challenge in finance applications where rapid provisioning and deprovisioning is critical for corporate card access and financial controls. Manual user management means delayed access for new employees needing corporate cards, and more critically, potential security gaps when departing employees retain access to spend management systems. For finance teams handling sensitive financial data and corporate spending, these delays and oversights create both operational friction and compliance risks.

Airfocus supports SCIM provisioning, but only on Enterprise plans with custom pricing. While it handles basic user lifecycle management (create, update, deactivate), it lacks group provisioning entirely—meaning team assignments and workspace access must be managed manually. The Azure Entra integration also suffers from significant delays (~40 minutes for provisioning), creating gaps where users can't access product roadmaps they need immediately. For product management teams, this creates operational friction. Product managers, executives, and engineering leads need timely access to strategic roadmaps, but manual group assignments slow onboarding and complicate offboarding. Without automated group provisioning, IT teams must coordinate with product leads to ensure the right stakeholders have appropriate workspace access—exactly the kind of manual work SCIM should eliminate.