Summary and recommendation
ZoomInfo supports SCIM 2.0 provisioning, but only on Enterprise plans with custom pricing that typically starts at $40K+/year. While SCIM works with multiple identity providers (Okta, Entra ID, OneLogin), the documentation and support heavily favor Okta implementations. The Enterprise requirement creates a significant barrier since most sales teams start with Professional ($14,995/year) or Advanced ($24,995/year) plans.
For sales organizations, this pricing gap is particularly problematic. Sales teams have high turnover and need rapid onboarding—new SDRs should have ZoomInfo access on day one to start prospecting. Without SCIM, IT teams face manual account management across potentially dozens of sales reps, creating delays that directly impact revenue generation. SSO alone doesn't solve this since it only handles authentication, not the creation and removal of accounts when reps join or leave.
The strategic alternative
Stitchflow provides SCIM-level provisioning through resilient browser automation for ZoomInfo without requiring the Enterprise tier upgrade. Works with Professional and Advanced plans, any identity provider. Flat pricing under $5K/year, regardless of team size.
Quick SCIM facts
| SCIM available? | Yes |
| SCIM tier required | Enterprise |
| SSO required first? | Yes |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Official docs |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | ✓ | ✓ | OIN app with full provisioning |
| Microsoft Entra ID | ✓ | ✓ | Gallery app with SCIM |
| Google Workspace | ✓ | JIT only | SAML SSO with just-in-time provisioning |
| OneLogin | ✓ | ✓ | Supported |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages ZoomInfo accounts manually. Here's what that costs:
The ZoomInfo pricing problem
ZoomInfo gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Plan Structure
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Professional | $14,995/year (5K credits) | ||
| Advanced | $24,995/year (10K credits) | ||
| Elite | $39,995/year (10K credits + features) | ||
| Enterprise | Custom (typically $40K+) |
What this means in practice
ZoomInfo's custom Enterprise pricing creates significant cost barriers:
Pricing transparency issues
For a typical 50-person sales team
Additional constraints
Summary of challenges
- ZoomInfo supports SCIM but only at Enterprise tier (custom pricing)
- Google Workspace users get JIT provisioning only, not full SCIM
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What the upgrade actually includes
ZoomInfo doesn't sell SCIM à la carte. It's bundled with Enterprise plan features:
The challenge? ZoomInfo requires custom pricing conversations for Enterprise plans, making it impossible to evaluate costs upfront. Their base plans start at $14,995/year for Professional (5K credits) and $24,995/year for Advanced (10K credits), but Enterprise pricing is entirely opaque.
Stitchflow Insight
If you need the full sales intelligence platform with enterprise controls, the upgrade may justify itself. But if you just want automated user provisioning for your sales team, you're forced into a black-box pricing negotiation for features you may never use. We estimate ~60% of Enterprise features are irrelevant for teams that only need SCIM provisioning.
What IT admins are saying
Community sentiment on ZoomInfo's SCIM implementation is mixed, with concerns centered around pricing transparency and IdP coverage. Common complaints:
- Enterprise tier requirement locks out smaller sales teams from automated provisioning
- Custom pricing model forces sales conversations just to understand costs
- SCIM documentation heavily favors Okta over other identity providers
- Lack of transparent pricing makes budget planning difficult
Pricing not transparent - you have to go through their sales process to even get basic cost information for Enterprise features.
Documentation is clearly written with Okta in mind first. Getting it working with Azure AD required more trial and error than it should have.
The recurring theme
ZoomInfo gates SCIM behind Enterprise pricing without clear cost visibility, creating friction for IT teams trying to evaluate provisioning options for their sales tools.
The decision
| Your Situation | Recommendation |
|---|---|
| Need SCIM but don't want Enterprise pricing | Use Stitchflow: avoid the $25K+ tier requirement |
| Already on Enterprise with native SCIM | Use native SCIM: you're paying for it |
| High sales team turnover, need rapid provisioning | Use Stitchflow: consistent automation regardless of ZoomInfo plan |
| Using non-Okta IdP, need reliable SCIM | Use Stitchflow: avoid ZoomInfo's Okta-focused documentation |
| Small sales team, low turnover | Manual may work: but monitor for access gaps during rep transitions |
The bottom line
ZoomInfo gates SCIM behind Enterprise pricing, which starts at $25K+ annually with custom pricing that requires sales negotiations. For sales teams that need provisioning automation without the Enterprise commitment, Stitchflow delivers managed SCIM at <$5K/year flat pricing.
Automate ZoomInfo without the tier upgrade
Stitchflow delivers SCIM-level provisioning through resilient browser automation, backed by 24/7 human in the loop for ZoomInfo at <$5K/year, flat, regardless of team size.
Technical specifications
SCIM Version
2.0
Supported Operations
Create, Update, Deactivate, Groups
Supported Attributes
Not specifiedPlan requirement
Enterprise
Prerequisites
SSO must be configured first
Key limitations
- Enterprise pricing required
- SCIM primarily documented for Okta
- Custom pricing - must contact sales
Configuration for Okta
Integration type
Okta Integration Network (OIN) app with SCIM provisioning
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Required credentials
SCIM endpoint URL and bearer token (generated in app admin console).
Configuration steps
Enable Create Users, Update User Attributes, and Deactivate Users.
Provisioning trigger
Okta provisions based on app assignments (users or groups).
Full SCIM 2.0 support. SSO required before SCIM. Supports push new users and profile updates.
Native SCIM is available on Enterprise. Use Stitchflow if you need provisioning without the tier upgrade.
Configuration for Entra ID
Integration type
Microsoft Entra Gallery app with SCIM provisioning
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Required credentials
Tenant URL (SCIM endpoint) and Secret token (bearer token from app admin console).
Configuration steps
Set Provisioning Mode = Automatic, configure SCIM connection.
Provisioning trigger
Entra provisions based on user/group assignments to the enterprise app.
Sync behavior
Entra provisioning runs on a scheduled cycle (typically every 40 minutes).
SCIM provisioning with Entra ID. Subscription group names must match exactly.
Native SCIM is available on Enterprise. Use Stitchflow if you need provisioning without the tier upgrade.
Unlock SCIM for
ZoomInfo
ZoomInfo gates automation behind Enterprise plan. Stitchflow delivers the same SCIM outcomes for a flat fee.
See how it works


