Summary and recommendation
Clearbit user management can be run manually, but complexity usually increases with role models, licensing gates, and offboarding dependencies. This guide gives the exact mechanics and where automation has the biggest impact.
Clearbit no longer exists as a standalone product. Since the HubSpot acquisition, it has been rebranded as Breeze Intelligence and operates entirely inside HubSpot.
Every app, user, permission, and enrichment credit is managed through HubSpot's native admin console at Settings → Users & Teams - there is no separate Clearbit dashboard or permission layer for new users.
All free Clearbit tools - including Reveal Lite, the TAM Calculator, Clearbit Connect, and the free Slack integration - were shut down on April 30, 2025. Access to any enrichment functionality now requires a paid HubSpot subscription.
Quick facts
| Admin console path | HubSpot Account Settings → Users & Teams (Clearbit no longer has a standalone admin console; all user management is via HubSpot) |
| Admin console URL | Official docs |
| SCIM available | No |
| SCIM tier required | HubSpot Add-on |
| SSO prerequisite | No |
User types and roles
| Role | Permissions | Cannot do | Plan required | Seat cost | Watch out for |
|---|---|---|---|---|---|
| Super Admin | Full access to all HubSpot settings including Breeze Intelligence credit usage, billing, and user management. Can invite, edit, and remove users. | Any paid HubSpot plan | Counts as a paid seat on applicable HubSpot plan | Super Admin role is assigned per HubSpot portal, not per Clearbit/Breeze Intelligence feature specifically. | |
| Standard User | Can use Breeze Intelligence enrichment features if granted access by an admin. Access level depends on HubSpot permissions assigned. | Cannot manage billing, purchase credits, or invite other users unless granted admin permissions. | Any paid HubSpot plan with Breeze Intelligence credits | Counts as a paid seat on applicable HubSpot plan | Access to Breeze Intelligence features is controlled by HubSpot's permission sets, not a separate Clearbit permission layer. |
Permission model
- Model type: role-based
- Description: Clearbit functionality is now delivered as Breeze Intelligence within HubSpot. Permissions are managed entirely through HubSpot's native role-based permission system. There is no separate Clearbit-specific permission model. Admins assign HubSpot roles and permission sets that determine which users can access enrichment features.
- Custom roles: Yes
- Custom roles plan: HubSpot Enterprise (custom permission sets available on Enterprise tier)
- Granularity: HubSpot permission sets allow granular control over CRM objects, tools, and account settings. Breeze Intelligence access is not separately configurable beyond HubSpot's standard permission framework.
How to add users
- Log in to HubSpot as a Super Admin.
- Navigate to Settings (gear icon) → Users & Teams.
- Click 'Invite users'.
- Enter the new user's email address.
- Assign a HubSpot role or permission set (e.g., Sales, Marketing, Admin).
- Optionally assign the user to a team.
- Click 'Send invite'. The user receives an email to accept and set up their account.
- Once accepted, the user can access Breeze Intelligence features per their assigned permissions.
Required fields: Email address, Permission set or role
Watch out for:
- Adding users consumes a paid seat on the HubSpot subscription; seat limits vary by plan.
- Breeze Intelligence credit consumption is shared across the portal, not per-user allocated.
- Users must accept the email invitation before they can log in; pending invites still count toward seat limits on some plans.
- Clearbit's legacy standalone dashboard and API keys are no longer active for new users post-April 2025 free tool shutdown.
| Bulk option | Availability | Notes |
|---|---|---|
| CSV import | Yes | HubSpot Settings → Users & Teams → Invite users → Import users via CSV (available on some tiers) |
| Domain whitelisting | No | Automatic domain-based user add |
| IdP provisioning | Yes | HubSpot Enterprise |
How to remove or deactivate users
- Can delete users: Yes
- Delete/deactivate behavior: HubSpot allows admins to remove (delete) users from the portal via Settings → Users & Teams. Removed users lose access immediately. HubSpot does not offer a separate 'deactivate without delete' state for standard users; removal is the primary offboarding action. Content and records owned by the removed user remain in the portal.
- Log in to HubSpot as a Super Admin.
- Navigate to Settings → Users & Teams.
- Locate the user to remove.
- Click the 'Actions' dropdown next to the user.
- Select 'Remove user'.
- Confirm the removal in the dialog. The user's access is revoked immediately.
| Data impact | Behavior |
|---|---|
| Owned records | CRM records (contacts, companies, deals) owned by the removed user remain in HubSpot and can be reassigned to another user. |
| Shared content | Shared assets (lists, workflows, sequences) created by the removed user remain accessible to other users with appropriate permissions. |
| Integrations | Any personal API keys or OAuth connections tied to the removed user's account may break and require reconnection by another admin. |
| License freed | Removing a user frees the paid seat, which can be reassigned to a new user. Breeze Intelligence credits are portal-wide and are not affected by individual user removal. |
Watch out for:
- Breeze Intelligence credit usage history is not tied to individual users in a reportable per-user format; portal-level usage only.
- If the removed user was the only Super Admin, another Super Admin must be designated before removal to avoid losing admin access.
- Legacy Clearbit API keys issued before the HubSpot migration are no longer valid; this is not a user-removal concern but affects offboarding of former Clearbit-only users.
License and seat management
| Seat type | Includes | Cost |
|---|---|---|
| HubSpot paid seat | Access to HubSpot CRM and tools including Breeze Intelligence enrichment features, subject to portal credit balance. | Varies by HubSpot plan tier (Starter, Professional, Enterprise). Seat pricing is bundled into HubSpot subscription, not separately itemized for Breeze Intelligence. |
| Breeze Intelligence credits | Each enrichment action consumes credits (1 enrichment = 10 HubSpot credits). Credits are purchased at the portal level, not per user. | $10 per 1,000 HubSpot credits (approximately $0.10 per enrichment). Minimum credit purchase applies. |
- Where to check usage: HubSpot Settings → Account Defaults → Breeze Intelligence (credit balance and usage visible here); seat count visible at Settings → Users & Teams
- How to identify unused seats: HubSpot does not provide a native 'last login' report in all tiers. Super Admins can review user activity via Settings → Users & Teams; last activity date may be visible depending on plan. Unused Breeze Intelligence credits expire monthly with no rollover.
- Billing notes: Breeze Intelligence credits expire at the end of each monthly billing cycle with no rollover. Credits are purchased at the portal level and shared across all users. A HubSpot subscription is required; Breeze Intelligence cannot be purchased standalone. Minimum HubSpot Starter plan required (~$30/month). Enterprise contracts for high-volume enrichment range from approximately $12,000 to $100,000+ per year.
The cost of manual management
User provisioning is manual: admins invite each user via HubSpot Settings → Users & Teams, assign a permission set or role, and wait for email acceptance. Pending invites count toward seat limits on some plans, so unaccepted invitations can silently consume paid seats.
Breeze Intelligence credits are purchased at the portal level and shared across every user - there is no per-user allocation or usage tracking. Credits reset monthly with no rollover, meaning uneven usage patterns lead to wasted spend.
If your team exceeds the monthly credit limit, HubSpot auto-upgrades you to the next credit tier and bills the difference immediately.
SSO and SCIM provisioning require HubSpot Enterprise tier, creating a significant cost barrier for teams that want automated user lifecycle management.
What IT admins are saying
The most consistent complaint from the HubSpot community is the loss of field-level control that Clearbit previously offered.
Users report that Breeze Intelligence decides which fields to populate on a given record rather than allowing admins to specify target fields - a meaningful regression for teams with structured enrichment workflows.
The credit model draws repeated criticism: credits expire at month-end with no rollover, and multiple simultaneous workflows (forms, CRM updates, list uploads) can drain the balance faster than expected. There is no per-user credit reporting, making it difficult to attribute enrichment costs to specific teams.
The HubSpot-only constraint is a hard blocker for teams using other CRMs. Breeze Intelligence cannot be purchased standalone or used natively with Salesforce, Marketo, or other platforms.
Common complaints:
- Limited documentation specific to Clearbit/Breeze Intelligence user management separate from general HubSpot admin docs.
- HubSpot subscription required to access any Clearbit/Breeze Intelligence functionality; cannot use with other CRMs natively.
- Free Clearbit tools (Enrichment API free tier, Reveal free tier) were shut down April 2025, forcing migration to paid HubSpot plans.
- Breeze Intelligence credits expire monthly with no rollover, leading to wasted spend if usage is uneven.
- No per-user credit allocation or usage tracking; portal-wide credit consumption makes it difficult to attribute enrichment costs to specific teams or users.
- SCIM provisioning and SSO require HubSpot Enterprise tier, creating a significant cost barrier for automated user lifecycle management.
- Transition from standalone Clearbit dashboard to HubSpot settings caused confusion for existing Clearbit customers managing their own user bases.
The decision
Breeze Intelligence is the right fit if your team is already on HubSpot and wants enrichment embedded directly in your CRM workflow - every app your reps touch in HubSpot can surface enriched firmographic and contact data without leaving the platform.
It is a poor fit if you need CRM-agnostic enrichment, per-user credit controls, or automated provisioning without an Enterprise-tier commitment. Teams that relied on Clearbit's free tools and have not yet migrated to a paid HubSpot plan have no path to access enrichment without upgrading.
Custom permission sets for Breeze Intelligence access are only available on HubSpot Enterprise. On Starter and Professional tiers, permission granularity is limited to HubSpot's standard role framework.
Bottom line
Clearbit is now Breeze Intelligence, and every administrative action - user invites, permission assignment, credit monitoring, and offboarding - runs through HubSpot's native admin console.
There is no standalone Clearbit interface, no SCIM endpoint outside of HubSpot Enterprise, and no way to use the product without a paid HubSpot subscription.
Credits expire monthly with no rollover and are shared across every app and user in the portal, so teams with variable enrichment volume should model their credit consumption carefully before committing to a tier.
For HubSpot-native teams, the integration is seamless; for everyone else, the platform lock-in is a genuine constraint.
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