Summary and recommendation
NotaryCam user management can be run manually, but complexity usually increases with role models, licensing gates, and offboarding dependencies. This guide gives the exact mechanics and where automation has the biggest impact.
NotaryCam is a remote online notarization platform with over 13 years of experience and more than 1 million completed notarizations. It operates on a per-notarization pricing model rather than a traditional per-seat SaaS structure, which changes how IT and ops teams should think about access management relative to every app in their stack.
Enterprise plans require a 12-month contract and include 10-year journal retention, SOC 2 compliance, and MISMO certification.
Quick facts
| Admin console path | Customer or partner account administration inside the NotaryCam platform; public navigation is not documented and enterprise onboarding is implementation-team-led |
| Admin console URL | Official docs |
| SCIM available | No |
| SCIM tier required | Unknown |
| SSO prerequisite | No |
User types and roles
| Role | Permissions | Cannot do | Plan required | Seat cost | Watch out for |
|---|---|---|---|---|---|
| Enterprise admin or implementation contact | Coordinates platform access, partner integrations, and enterprise account setup with NotaryCam. | Granular self-serve admin capabilities are not publicly documented. | Enterprise / partner relationship | No public seat price documented; pricing is transaction or contract based. | Many administrative actions appear to require NotaryCam implementation or support involvement. |
| Notary or operational user | Performs notarization workflow tasks and accesses the records assigned through the platform. | No public evidence of broad account-administration rights. | Platform access under customer or partner arrangement | No public seat price documented. | Role definitions and permission details are not surfaced publicly. |
Permission model
- Model type: implementation-managed
- Description: NotaryCam appears to use an enterprise or partner-managed access model, but the public site does not document a self-serve role matrix or admin permission model.
- Custom roles: Unknown
- Custom roles plan: Not documented
- Granularity: Not publicly documented.
How to add users
- Set up the customer or partner account with NotaryCam's implementation team.
- Add or request access for the operational user or notary within the platform's account-management flow.
- Verify that the user can access the correct notarization or integration workflow after setup.
Required fields: Work email address or partner identity
Watch out for:
- Public self-serve invite steps are not documented.
- Enterprise and partner provisioning appears to require direct NotaryCam involvement.
| Bulk option | Availability | Notes |
|---|---|---|
| CSV import | Unknown | Not documented |
| Domain whitelisting | No | Automatic domain-based user add |
| IdP provisioning | No | Not documented |
How to remove or deactivate users
- Can delete users: Unknown
- Delete/deactivate behavior: Not documented
- Contact the NotaryCam admin or implementation contact to revoke the user's access, or remove them from the customer account if that control is exposed in the platform.
- Confirm the user can no longer access the notarization workflow or partner integration environment.
| Data impact | Behavior |
|---|---|
| Owned records | Not documented |
| Shared content | Not documented |
| Integrations | Not documented |
| License freed | Not documented |
License and seat management
| Seat type | Includes | Cost |
|---|---|---|
| Per-notarization | Platform fee charged per completed notarization session; no monthly minimum stated publicly | Not publicly listed; varies by plan and volume |
| Enterprise | 12-month contract, 10-year journal retention, SOC 2 compliance, MISMO certification; seat or user-count terms not publicly disclosed | Custom; contact sales |
- Where to check usage: Not documented
- How to identify unused seats: Not documented
- Billing notes: NotaryCam uses a per-notarization pricing model rather than a traditional per-seat SaaS model. Enterprise contracts require a 12-month commitment. Specific admin billing dashboards and usage-reporting paths are not publicly documented.
The cost of manual management
Because NotaryCam charges per notarization rather than per seat, the usual levers for SaaS license optimization-identifying unused seats, downgrading idle users-do not apply in the conventional sense. There is no publicly documented admin billing dashboard or usage-reporting path, so tracking spend requires direct engagement with NotaryCam's team or reliance on invoice-level data.
For enterprise customers, user provisioning and role configuration also require working through NotaryCam's implementation team, adding operational overhead that compounds across every app in your environment that lacks self-service admin tooling.
The decision
NotaryCam fits organizations with a defined, recurring notarization workflow-particularly in mortgage, legal, or financial services-where the per-notarization model aligns cost to actual usage. Unlike every app that supports self-service admin controls or identity provider integration, NotaryCam requires manual processes and direct vendor engagement for provisioning and role management.
If your environment requires audit-ready user lifecycle management or automated deprovisioning, plan for that gap until NotaryCam expands its admin tooling.
Bottom line
NotaryCam is a specialized, compliance-grade remote notarization platform best suited to enterprise teams in regulated industries who can absorb the operational cost of manual provisioning and vendor-mediated integrations. Its per-notarization model avoids wasted seat spend but offers limited visibility into usage without direct vendor support.
Teams that need automated user lifecycle management or self-service admin controls should factor that gap into their evaluation.
Automate NotaryCam workflows without one-off scripts
Stitchflow builds and maintains end-to-end IT automation across your SaaS stack, including apps without APIs. Built for exactly how your company works, with human approvals where they matter.
