How an Enterprise Software Company Closed 200+ Access Gaps and Saved $60,000 on licenses in Just 60 Days with Stitchflow

The challenge

This fast-growing enterprise software company enables unified data analytics across distributed sources without moving the data. However, as the company scaled rapidly, its IT team struggled to control a fragmented, fast-changing SaaS environment.

• Undetected access risks: With 500+ users across dual IDPs (Okta and Google Workspace), and frequent org changes, contractors and former employees often retained access far longer than intended.
• Manual access reviews: Reviews happened quarterly, were slow, spreadsheet-driven, and error-prone.
• License bloat: Unused licenses accumulate silently, draining budget and leaving no clear audit trail ahead of renewals.

Stitchflow’s Response

The team integrated Stitchflow in under 30 minutes without lengthy setup, forms, or onboarding complexity. Stitchflow’s IT Graph instantly stitched together their identity data, app activity, and role assignments to surface hidden gaps, license waste, and security risks.

Closing offboarding gaps

Stitchflow immediately flagged:

• Contractors with lingering access to critical systems
• Dormant accounts still live in Jira, Zoom, and Slack
• Shadow identities are not tracked in any official system

What previously took days of detective work in stale spreadsheets was resolved in minutes via automated reconciliation and prioritized remediation.

Simplifying access reviews

Reviews were a quarterly slog, filled with tab-switching, manager follow-ups, and versioning chaos previously. Now, Stitchflow provides proactive, continuous review workflows with clear prioritization.

• Reviews show only what needs action, not noise
• App-level filters differentiate standard vs. elevated access
• Slack-based surveys gather feedback directly from end users

Controlling license costs

License audits used to be reactive and stressful, triggered only at renewal time.
With Stitchflow, the company had:

• A real-time dashboard of active vs. unused seats
• Usage-based insights, even for non-SCIM apps
• Alerts for suspended users still assigned licenses