Summary and recommendation
AfterShip, the e-commerce shipping and tracking platform, does not offer SCIM provisioning on any plan. While AfterShip provides SAML 2.0 SSO on their Enterprise plan with JIT (Just-In-Time) provisioning support, this only handles authentication—not comprehensive user lifecycle management. Users can be automatically created on first login, but there's no automated deprovisioning, group management, or attribute synchronization that IT teams need for proper access governance.
This creates a significant operational gap for e-commerce teams managing multiple users across ops, customer support, and logistics functions. Without SCIM, IT administrators must manually create, update, and remove AfterShip accounts when employees join, change roles, or leave the company. Given that logistics platforms often have many users who need controlled access to sensitive shipping data and customer information, this manual process creates both security risks and administrative overhead that scales poorly as e-commerce operations grow.
The strategic alternative
Stitchflow provides managed provisioning automation for AfterShip without requiring any enterprise plan upgrades or custom development work. Works with any AfterShip plan and any identity provider including Okta, Entra ID, Google Workspace, and OneLogin. Flat pricing under $5K/year, regardless of team size.
Quick SCIM facts
| SCIM available? | No |
| SCIM tier required | N/A |
| SSO required first? | No |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Not available |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | Via third-party | ❌ | SSO only via SAML. No SCIM provisioning documented in OIN. |
| Microsoft Entra ID | Via third-party | ❌ | SAML SSO only. SP-initiated SSO. No automatic user provisioning documented. |
| Google Workspace | Via third-party | ❌ | No native support |
| OneLogin | Via third-party | ❌ | No native support |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages AfterShip accounts manually. Here's what that costs:
The AfterShip pricing problem
AfterShip gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Tier comparison
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Starter | $11/month (starting) | ||
| Pro | Custom pricing | ||
| Business | Custom pricing | ||
| Enterprise | Custom pricing |
Pricing and provisioning structure
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Starter | $11/month (starting) | ||
| Pro | Custom pricing | ||
| Business | Custom pricing | ||
| Enterprise | Custom pricing |
Additional costs
What this means in practice
Without SCIM provisioning, IT administrators must:
For e-commerce teams that need immediate access to track shipments and handle customer inquiries, these delays directly impact customer service quality.
Additional constraints
Summary of challenges
- AfterShip does not provide native SCIM at any price tier
- Organizations must rely on third-party tools or manual provisioning
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What AfterShip actually offers for identity
SAML SSO (Enterprise plan only)
AfterShip provides basic SAML 2.0 single sign-on capabilities on their Enterprise tier:
| Setting | Details |
|---|---|
| Protocol | SAML 2.0 |
| Supported IdPs | Okta, Microsoft Entra ID, any SAML-compatible provider |
| JIT Provisioning | ✓ Yes |
| Configuration | Requires AfterShip support team assistance |
| Plan requirement | Enterprise (custom pricing) |
Key limitation: JIT provisioning only creates accounts on first login - it doesn't handle ongoing user lifecycle management, group assignments, or deprovisioning.
Okta Integration Status
The Okta Integration Network listing for AfterShip confirms limited capabilities:
| Feature | Supported? |
|---|---|
| SAML SSO | ✓ Yes |
| SCIM provisioning | ❌ No |
| Create users | ❌ No (JIT only) |
| Update users | ❌ No |
| Deactivate users | ❌ No |
| Group push | ❌ No |
Microsoft Entra ID Integration
Similar story in the Microsoft ecosystem:
| Feature | Available |
|---|---|
| SAML SSO | ✓ SP-initiated only |
| Automatic provisioning | ❌ Not documented |
| User lifecycle management | ❌ Manual only |
Bottom line: AfterShip offers basic SSO authentication but no automated user provisioning or lifecycle management. For e-commerce teams managing shipping operations across multiple users, this means manual account creation and no automated offboarding when team members leave.
What IT admins are saying
AfterShip's lack of SCIM provisioning forces manual user management even for enterprise customers:
- No automated user provisioning despite enterprise-tier SSO support
- Manual account creation required for each user before SSO works
- Enterprise pricing required just to get basic SSO functionality
- Limited documentation on identity management capabilities
SSO available on Enterprise plan. Setup requires AfterShip support team assistance.
SAML SSO only. SP-initiated SSO. No automatic user provisioning documented.
The recurring theme
Even enterprise customers paying custom pricing get SSO without the automation - IT teams still manually create every AfterShip user account, defeating the purpose of centralized identity management for e-commerce operations teams.
The decision
| Your Situation | Recommendation |
|---|---|
| Small e-commerce team (<10 users) | Manual user management is acceptable |
| Stable logistics team with minimal turnover | Manual management with Enterprise SSO for authentication |
| Multi-brand e-commerce operation (25+ users) | Use Stitchflow: automation essential for scale |
| Enterprise with compliance requirements | Use Stitchflow: automation essential for audit trail |
| Rapid growth or seasonal hiring | Use Stitchflow: automation strongly recommended |
The bottom line
AfterShip provides excellent shipping intelligence but offers no SCIM provisioning capabilities—even their Enterprise SSO requires manual user setup. For e-commerce operations that need automated user lifecycle management across their logistics stack, Stitchflow delivers the automation AfterShip can't provide.
Automate AfterShip without third-party complexity
Stitchflow delivers SCIM-level provisioning through resilient browser automation, backed by 24/7 human in the loop for AfterShip at <$5K/year, flat, regardless of team size.
Technical specifications
SCIM Version
Not specifiedSupported Operations
Not specifiedSupported Attributes
Plan requirement
Not specifiedPrerequisites
Not specifiedKey limitations
- No public SCIM documentation found
- Must contact vendor for enterprise features
Documentation not available.
Configuration for Okta
Integration type
Okta Integration Network (OIN) app
Where to enable
Docs
SSO only via SAML. No SCIM provisioning documented in OIN.
Use Stitchflow for automated provisioning.
Configuration for Entra ID
Integration type
Microsoft Entra Gallery app
Where to enable
SAML SSO only. SP-initiated SSO. No automatic user provisioning documented.
Use Stitchflow for automated provisioning.
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