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Apollo.io SCIM guide

Native SCIM

How to automate Apollo.io user provisioning, and what it actually costs

Native SCIM requires Enterprise plan

Summary and recommendation

Apollo.io supports native SCIM provisioning, but only on their Organization plan at $119/user/month (annual). This creates a significant barrier: teams on Basic ($49/user/month) or Professional ($79/user/month) face a 50-51% price increase just to unlock automated user provisioning. For a 20-person sales team, upgrading from Professional to Organization costs an extra $9,600/year. Additionally, SCIM is only officially tested with Okta and Microsoft Entra ID, limiting options for teams using other identity providers.

This pricing gate is particularly problematic for sales organizations where Apollo.io is most valuable. Sales teams experience high turnover, and prospect data requires immediate access control—new SDRs need Apollo access on day one, and departing reps must lose access immediately to protect valuable contact databases. Manual user management creates security gaps and slows onboarding in fast-moving sales environments.

The strategic alternative

Stitchflow provides managed provisioning automation for Apollo.io without requiring the Organization plan upgrade. Works with any Apollo.io plan and any identity provider (Okta, Entra, Google Workspace, OneLogin). Flat pricing under $5K/year, regardless of team size.

Quick SCIM facts

SCIM available?Yes
SCIM tier requiredEnterprise
SSO required first?Yes
SSO available?Yes
SSO protocolSAML 2.0
DocumentationOfficial docs

Supported identity providers

IdPSSOSCIMNotes
OktaOIN app with full provisioning
Microsoft Entra IDGallery app with SCIM
Google WorkspaceJIT onlySAML SSO with just-in-time provisioning
OneLoginSupported

The cost of not automating

Without SCIM (or an alternative like Stitchflow), your IT team manages Apollo.io accounts manually. Here's what that costs:

Source: Stitchflow aggregate data across apps with 2+ instances, normalized to 500 employees
Orphaned accounts (ex-employees with access)7
Unused licenses12
IT hours spent on manual management/year101 hours
Unused license cost/year$3,925
IT labor cost/year$6,088
Cost of compliance misses/year$1,741
Total annual financial impact$11,754

The Apollo.io pricing problem

Apollo.io gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.

Plan Structure (Billed Annually)

PlanPriceSSOSCIM
Free$0
Basic$49/user/mo
Professional$79/user/mo
Organization$119/user/mo

Note: Organization plan requires minimum 3 users and includes both SSO and SCIM. SCIM is only supported with Okta and Microsoft Entra ID.

What this means in practice

Using current list prices (Professional → Organization for SCIM access):

Team SizeAnnual Upgrade CostMonthly Increase
10 users+$4,800/year+$400/month
25 users+$12,000/year+$1,000/month
50 users+$24,000/year+$2,000/month

Calculation: ($119 - $79) × users × 12 months

Additional constraints

IdP limitations
SCIM only works with Okta and Microsoft Entra ID—no support for Google Workspace, OneLogin, or other providers.
SSO prerequisite
You must configure SSO before enabling SCIM, adding implementation complexity.
Forced SSO enforcement
Once SSO is enabled, users can only access Apollo through the identity provider—no fallback authentication.
Limited testing
Apollo's documentation only covers Okta and Entra ID SCIM setups, suggesting other SCIM providers may not work reliably.

Summary of challenges

  • Apollo.io supports SCIM but only at Enterprise tier (custom pricing)
  • Google Workspace users get JIT provisioning only, not full SCIM
  • Our research shows teams manually provisioning this app spend significant hidden costs annually

What the upgrade actually includes

Apollo.io doesn't sell SCIM à la carte. It's bundled with Organization plan features at $119/user/month:

SCIM automated provisioning (Okta and Entra ID only)
SAML single sign-on (SSO)
Advanced team management
Bulk actions and workflows
Enhanced reporting and analytics
Email sequencing automation
Advanced search filters
API access

The SCIM implementation is also limited—only tested with Okta and Entra ID, leaving Google Workspace and OneLogin users without automated provisioning options.

Stitchflow Insight

If you need these sales intelligence features anyway, the upgrade delivers value. If you just want automated user provisioning for your sales team, you're paying for extensive prospecting tools you may not fully utilize. We estimate ~60% of Organization plan features are sales-specific functionality irrelevant for teams that only need identity management.

What IT admins are saying

Community sentiment on Apollo.io's SCIM pricing is mixed, with appreciation for full-featured provisioning but frustration over cost barriers. Common complaints:

  • Organization plan requirement creates a $70/user/month jump from Professional
  • SCIM limited to only Okta and Entra ID, blocking other IdP users
  • High per-user costs make automation expensive for large sales teams
  • Enterprise-level pricing for what should be standard security functionality

The Organization plan pricing is steep when you just need SSO and SCIM - we're paying for advanced features our sales team doesn't use.

Reddit r/sysadmin

Why is SCIM locked to only Okta and Azure? We use Google Workspace and can't automate provisioning at all.

Apollo.io Community Forum

The recurring theme

While Apollo.io offers solid SCIM functionality, the Organization plan requirement and IdP limitations create unnecessary barriers for teams that just want automated user provisioning.

The decision

Your SituationRecommendation
On Basic or Professional, need SCIMUse Stitchflow: avoid the $40-70/user/month tier jump to Organization
On Free plan with growing teamUse Stitchflow: get enterprise-grade provisioning without the $119/user/month upgrade
Already on Organization planUse native SCIM: you're paying for it and it's well-supported
Need Organization features beyond SCIMEvaluate Organization upgrade: SCIM comes bundled with advanced sales tools
Small sales team, low turnoverManual may work: but watch for data access risks when reps leave

The bottom line

Apollo's Organization plan requirement means SCIM costs $119/user/month minimum—a steep jump from the $49-79/month lower tiers. For sales teams that need automated provisioning without the enterprise price tag, Stitchflow delivers the same security at a fraction of the cost.

Automate Apollo.io without the tier upgrade

Stitchflow delivers SCIM-level provisioning through resilient browser automation, backed by 24/7 human in the loop for Apollo.io at <$5K/year, flat, regardless of team size.

Works alongside or instead of native SCIM
Syncs with your existing IdP (Okta, Entra ID, Google Workspace)
Automates onboarding and offboarding
SOC 2 Type II certified
24/7 human-in-the-loop monitoring
Book a Demo

Technical specifications

SCIM Version

2.0

Supported Operations

Create, Update, Deactivate, Groups

Supported Attributes

Not specified

Plan requirement

Enterprise

Prerequisites

SSO must be configured first

Key limitations

  • Enterprise plan required
  • Only Okta and Entra ID tested for SCIM
  • Requires both SSO provider admin and Apollo admin access to set up

Configuration for Okta

Integration type

Okta Integration Network (OIN) app with SCIM provisioning

Prerequisite

SSO must be configured before enabling SCIM.

Where to enable

Okta Admin Console → Applications → Apollo.io → Provisioning

Required credentials

SCIM endpoint URL and bearer token (generated in app admin console).

Configuration steps

Enable Create Users, Update User Attributes, and Deactivate Users.

Provisioning trigger

Okta provisions based on app assignments (users or groups).

Full SCIM support. SSO required before SCIM. Supports SP and IdP-initiated SSO via SAML.

Native SCIM is available on Enterprise. Use Stitchflow if you need provisioning without the tier upgrade.

Configuration for Entra ID

Integration type

Microsoft Entra Gallery app with SCIM provisioning

Prerequisite

SSO must be configured before enabling SCIM.

Where to enable

Entra admin center → Enterprise applications → Apollo.io → Provisioning

Required credentials

Tenant URL (SCIM endpoint) and Secret token (bearer token from app admin console).

Configuration steps

Set Provisioning Mode = Automatic, configure SCIM connection.

Provisioning trigger

Entra provisions based on user/group assignments to the enterprise app.

Sync behavior

Entra provisioning runs on a scheduled cycle (typically every 40 minutes).

Full SCIM support with Microsoft Entra ID. Configure SSO first, then enable SCIM provisioning.

Native SCIM is available on Enterprise. Use Stitchflow if you need provisioning without the tier upgrade.

Unlock SCIM for
Apollo.io

Apollo.io gates automation behind Enterprise plan. Stitchflow delivers the same SCIM outcomes for a flat fee, saving you 143%.

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Last updated: 2026-01-11

* Pricing and features sourced from public documentation.