Summary and recommendation
Apollo.io supports native SCIM provisioning, but only on their Organization plan at $119/user/month (annual). This creates a significant barrier: teams on Basic ($49/user/month) or Professional ($79/user/month) face a 50-51% price increase just to unlock automated user provisioning. For a 20-person sales team, upgrading from Professional to Organization costs an extra $9,600/year. Additionally, SCIM is only officially tested with Okta and Microsoft Entra ID, limiting options for teams using other identity providers.
This pricing gate is particularly problematic for sales organizations where Apollo.io is most valuable. Sales teams experience high turnover, and prospect data requires immediate access control—new SDRs need Apollo access on day one, and departing reps must lose access immediately to protect valuable contact databases. Manual user management creates security gaps and slows onboarding in fast-moving sales environments.
The strategic alternative
Apollo.io gates SCIM behind Enterprise. That can unlock provisioning, but it still does not complete the offboarding, access review, or license workflow across the rest of your stack. Stitchflow builds and maintains the IT workflows your team still runs manually, across every app, including the ones without APIs.
Quick SCIM facts
| SCIM available? | Yes |
| SCIM tier required | Enterprise |
| SSO required first? | Yes |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Official docs |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | ✓ | ✓ | OIN app with full provisioning |
| Microsoft Entra ID | ✓ | ✓ | Gallery app with SCIM |
| Google Workspace | ✓ | JIT only | SAML SSO with just-in-time provisioning |
| OneLogin | ✓ | ✓ | Supported |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Apollo.io accounts manually. Here's what that costs:
The Apollo.io pricing problem
Apollo.io gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Plan Structure (Billed Annually)
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Free | $0 | ||
| Basic | $49/user/mo | ||
| Professional | $79/user/mo | ||
| Organization | $119/user/mo |
Note: Organization plan requires minimum 3 users and includes both SSO and SCIM. SCIM is only supported with Okta and Microsoft Entra ID.
What this means in practice
Using current list prices (Professional → Organization for SCIM access):
| Team Size | Annual Upgrade Cost | Monthly Increase |
|---|---|---|
| 10 users | +$4,800/year | +$400/month |
| 25 users | +$12,000/year | +$1,000/month |
| 50 users | +$24,000/year | +$2,000/month |
Calculation: ($119 - $79) × users × 12 months
Additional constraints
Summary of challenges
- Apollo.io supports SCIM but only at Enterprise tier (custom pricing)
- Google Workspace users get JIT provisioning only, not full SCIM
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What the upgrade actually includes
Apollo.io doesn't sell SCIM à la carte. It's bundled with Organization plan features at $119/user/month:
The SCIM implementation is also limited—only tested with Okta and Entra ID, leaving Google Workspace and OneLogin users without automated provisioning options.
Stitchflow Insight
If you need these sales intelligence features anyway, the upgrade delivers value. If you just want automated user provisioning for your sales team, you're paying for extensive prospecting tools you may not fully utilize. We estimate ~60% of Organization plan features are sales-specific functionality irrelevant for teams that only need identity management.
What IT admins are saying
Community sentiment on Apollo.io's SCIM pricing is mixed, with appreciation for full-featured provisioning but frustration over cost barriers. Common complaints:
- Organization plan requirement creates a $70/user/month jump from Professional
- SCIM limited to only Okta and Entra ID, blocking other IdP users
- High per-user costs make automation expensive for large sales teams
- Enterprise-level pricing for what should be standard security functionality
The Organization plan pricing is steep when you just need SSO and SCIM - we're paying for advanced features our sales team doesn't use.
Why is SCIM locked to only Okta and Azure? We use Google Workspace and can't automate provisioning at all.
The recurring theme
While Apollo.io offers solid SCIM functionality, the Organization plan requirement and IdP limitations create unnecessary barriers for teams that just want automated user provisioning.
The decision
| Your Situation | Recommendation |
|---|---|
| On Basic or Professional, need SCIM | Use Stitchflow: avoid the $40-70/user/month tier jump to Organization |
| On Free plan with growing team | Use Stitchflow: get enterprise-grade provisioning without the $119/user/month upgrade |
| Already on Organization plan | Use native SCIM: you're paying for it and it's well-supported |
| Need Organization features beyond SCIM | Evaluate Organization upgrade: SCIM comes bundled with advanced sales tools |
| Small sales team, low turnover | Manual may work: but watch for data access risks when reps leave |
The bottom line
Apollo.io gates SCIM behind Enterprise. The upgrade may unlock provisioning, but the workflow still has to complete across the rest of your stack.
Close the Apollo.io workflow gap
Apollo.io gates SCIM behind Enterprise, but the bigger issue is the workflow around it. Stitchflow builds and maintains the offboarding, access review, or license workflow underneath.
Technical specifications
SCIM Version
2.0
Supported Operations
Create, Update, Deactivate, Groups
Supported Attributes
Not specifiedPlan requirement
Enterprise
Prerequisites
SSO must be configured first
Key limitations
- Enterprise plan required
- Only Okta and Entra ID tested for SCIM
- Requires both SSO provider admin and Apollo admin access to set up
Configuration for Okta
Integration type
Okta Integration Network (OIN) app with SCIM provisioning
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Required credentials
SCIM endpoint URL and bearer token (generated in app admin console).
Configuration steps
Enable Create Users, Update User Attributes, and Deactivate Users.
Provisioning trigger
Okta provisions based on app assignments (users or groups).
Full SCIM support. SSO required before SCIM. Supports SP and IdP-initiated SSO via SAML.
Apollo.io gates SCIM behind Enterprise. The upgrade may unlock provisioning, but the workflow still has to complete across the rest of your stack.
Configuration for Entra ID
Integration type
Microsoft Entra Gallery app with SCIM provisioning
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Required credentials
Tenant URL (SCIM endpoint) and Secret token (bearer token from app admin console).
Configuration steps
Set Provisioning Mode = Automatic, configure SCIM connection.
Provisioning trigger
Entra provisions based on user/group assignments to the enterprise app.
Sync behavior
Entra provisioning runs on a scheduled cycle (typically every 40 minutes).
Full SCIM support with Microsoft Entra ID. Configure SSO first, then enable SCIM provisioning.
Apollo.io gates SCIM behind Enterprise. The upgrade may unlock provisioning, but the workflow still has to complete across the rest of your stack.
Close the workflow gap in
Apollo.io
Apollo.io gates SCIM behind Enterprise plan. That can unlock provisioning, but it still does not complete the offboarding, access review, or license workflow across your stack, and it can add a 143% markup just to get there.
Start with the free gap diagnostic
