Summary and recommendation
Atlassian Statuspage supports SCIM 2.0 provisioning, but requires an Atlassian Guard subscription ($3-4/user/month) on top of your existing plan. While Statuspage itself starts at $29/month, SCIM access means paying Guard licensing for every user who needs status page access. The bigger limitation: group sync isn't available for Statuspage, forcing manual role assignments even with automated provisioning.
For incident response teams, this creates operational friction during the worst possible moments. Status page updates are often urgent during outages, requiring multiple team members to have posting access. Without group-based provisioning, IT teams must manually assign permissions to SREs, DevOps engineers, and communications staff. When incidents strike and new team members need emergency access, the manual process becomes a bottleneck.
The strategic alternative
Stitchflow provides managed provisioning automation for Atlassian Statuspage without requiring Guard subscriptions or dealing with group sync limitations. Works with any Statuspage plan. Flat pricing under $5K/year, regardless of team size.
Quick SCIM facts
| SCIM available? | Yes |
| SCIM tier required | Enterprise |
| SSO required first? | Yes |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Official docs |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | ✓ | ✓ | OIN app with full provisioning |
| Microsoft Entra ID | ✓ | ✓ | Gallery app with SCIM |
| Google Workspace | ✓ | JIT only | SAML SSO with just-in-time provisioning |
| OneLogin | ✓ | ✓ | Supported |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Atlassian Statuspage accounts manually. Here's what that costs:
The Atlassian Statuspage pricing problem
Atlassian Statuspage gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Tier comparison
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Hobby | $29/month (250 subscribers) | ||
| Startup | $99/month (1,000 subscribers) | ||
| Business | $399/month (5,000 subscribers) | ||
| Enterprise | $1,499+/month (25,000 subscribers) | ||
| + Atlassian Guard | $3-4/user/month |
Plan Structure
| Plan | Price | SCIM |
|---|---|---|
| Hobby | $29/month (250 subscribers) | ❌ |
| Startup | $99/month (1,000 subscribers) | ❌ |
| Business | $399/month (5,000 subscribers) | ❌ |
| Enterprise | $1,499+/month (25,000 subscribers) | ❌ |
| + Atlassian Guard | $3-4/user/month | ✓ |
Note: Guard subscription is required for any SCIM access, regardless of your Statuspage plan tier. SSO is included with Guard.
What this means in practice
Guard's per-user pricing adds significant cost to incident response teams:
| Team Size | Guard Cost | Total Annual Impact |
|---|---|---|
| 10 users | $3-4/user/mo | +$360-480/year |
| 25 users | $3-4/user/mo | +$900-1,200/year |
| 50 users | $3-4/user/mo | +$1,800-2,400/year |
For a typical SRE team of 15 people on the $99/month Startup plan, Guard adds $540-720 annually—more than doubling their Statuspage spend just for provisioning automation.
Additional constraints
Summary of challenges
- Atlassian Statuspage supports SCIM but only at Enterprise tier ($1,499+/month (25,000 subscribers))
- Google Workspace users get JIT provisioning only, not full SCIM
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What the upgrade actually includes
Atlassian Statuspage doesn't sell SCIM directly. It requires an Atlassian Guard subscription, which bundles SCIM with broader security features:
Key limitation: Group sync is not available for Statuspage, even with Guard. API keys expire after 1 year and must be manually renewed.
Stitchflow Insight
If you're already using other Atlassian products and need centralized security controls, Guard makes sense. But if you only need Statuspage provisioning, you're paying $3-4/user/month for security features across products you don't use. We estimate ~60% of Guard's capabilities are irrelevant for teams that only manage Statuspage access.
What IT admins are saying
Community sentiment on Atlassian Statuspage's SCIM implementation focuses on the Guard subscription requirement and missing group functionality. Common complaints:
- Requiring an additional Atlassian Guard subscription for SCIM provisioning
- No group sync support specifically for Statuspage (unlike other Atlassian products)
- API key expiration after 1 year requiring manual renewal
- SCIM credentials only shown once during setup, creating recovery issues
It's frustrating that Statuspage doesn't support group provisioning when other Atlassian products do. We have to manage user access manually.
The Guard subscription adds another $3-4 per user just to get automated provisioning working properly.
The recurring theme
Teams feel penalized by Guard subscription costs and feature gaps, especially when group-based access management is critical for incident response workflows.
The decision
| Your Situation | Recommendation |
|---|---|
| On any Statuspage plan, need SCIM | Use Stitchflow: avoid the $3-4/user/month Guard subscription |
| Already have Atlassian Guard for other products | Use native SCIM: you're already paying for Guard |
| Need group sync for team management | Use Stitchflow: native SCIM doesn't support group sync for Statuspage |
| Small incident response team, rare user changes | Manual may work: but consider automation for urgent incident response |
| Want set-and-forget provisioning | Use Stitchflow: avoid annual API key expiration management |
The bottom line
Atlassian Statuspage's SCIM requires an additional Guard subscription at $3-4/user/month, lacks group sync, and forces annual API key management. For incident response teams that need reliable provisioning without Guard's overhead, Stitchflow delivers full automation at predictable flat pricing.
Automate Atlassian Statuspage without the tier upgrade
Stitchflow delivers SCIM-level provisioning through resilient browser automation, backed by 24/7 human in the loop for Atlassian Statuspage at <$5K/year, flat, regardless of team size.
Technical specifications
SCIM Version
2.0
Supported Operations
Create, Update, Deactivate, Groups
Supported Attributes
Not specifiedPlan requirement
Enterprise
Prerequisites
SSO must be configured first
Key limitations
- Requires Atlassian Guard subscription
- Group sync not available for Statuspage
- API key expires after 1 year
- Store SCIM URL/API key immediately - not shown again
Configuration for Okta
Integration type
Okta Integration Network (OIN) app with SCIM provisioning
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Required credentials
SCIM endpoint URL and bearer token (generated in app admin console).
Configuration steps
Enable Create Users, Update User Attributes, and Deactivate Users.
Provisioning trigger
Okta provisions based on app assignments (users or groups).
SCIM provisioning via Atlassian Cloud app. User create/update/deactivate supported. Group sync not available for Statuspage. API keys expire after 1 year.
Native SCIM is available on Enterprise. Use Stitchflow if you need provisioning without the tier upgrade.
Configuration for Entra ID
Integration type
Microsoft Entra Gallery app with SCIM provisioning
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Required credentials
Tenant URL (SCIM endpoint) and Secret token (bearer token from app admin console).
Configuration steps
Set Provisioning Mode = Automatic, configure SCIM connection.
Provisioning trigger
Entra provisions based on user/group assignments to the enterprise app.
Sync behavior
Entra provisioning runs on a scheduled cycle (typically every 40 minutes).
SCIM 2.0 provisioning via Atlassian Cloud. Group sync not available for Statuspage. Provisioning cycle runs every 40 minutes.
Native SCIM is available on Enterprise. Use Stitchflow if you need provisioning without the tier upgrade.
Unlock SCIM for
Atlassian Statuspage
Atlassian Statuspage gates automation behind Atlassian Guard subscription plan. Stitchflow delivers the same SCIM outcomes for a flat fee.
See how it works