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Balsamiq SCIM guide

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How to automate Balsamiq user provisioning, and what it actually costs

Summary and recommendation

Balsamiq Cloud, the wireframing and UX design platform, does not support SCIM provisioning on any plan. While Balsamiq offers SAML 2.0 SSO integration (available on Enterprise plans at $599/month) with identity providers like Okta and Azure AD, this only handles authentication through Just-in-Time (JIT) provisioning. When SSO is enabled, all authenticated users automatically become Staff Members within the Space, creating a significant access control limitation. Manual user management and deprovisioning remain required, and there's no way to programmatically control project-level permissions or Space access.

This creates substantial operational overhead for design teams, particularly those working across multiple projects with varying stakeholder access requirements. IT administrators must manually remove users from Spaces when they leave the organization or change roles, creating compliance gaps and potential security exposure to sensitive design assets and project information.

The strategic alternative

Balsamiq has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.

Quick SCIM facts

SCIM available?No
SCIM tier requiredN/A
SSO required first?No
SSO available?Yes
SSO protocolSAML 2.0
DocumentationNot available

Supported identity providers

IdPSSOSCIMNotes
OktaNo SCIM available
Microsoft Entra IDNo SCIM available
Google WorkspaceVia third-partyNo native support
OneLoginVia third-partyNo native support

The cost of not automating

Without SCIM (or an alternative like Stitchflow), your IT team manages Balsamiq accounts manually. Here's what that costs:

Source: Stitchflow aggregate data across apps with 2+ instances, normalized to 500 employees
Orphaned accounts (ex-employees with access)7
Unused licenses12
IT hours spent on manual management/year101 hours
Unused license cost/year$3,925
IT labor cost/year$6,088
Cost of compliance misses/year$1,741
Total annual financial impact$11,754

The Balsamiq pricing problem

Balsamiq gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.

Tier comparison

PlanPriceSSOSCIM
2 Projects$12/month
Business$399/month (up to 400 projects)
Enterprise$599/month

Pricing and provisioning options

PlanPriceSSOSCIM
2 Projects$12/month
Business$399/month (up to 400 projects)
Enterprise$599/month

What this means in practice

Without SCIM provisioning, IT teams face these operational challenges:

User lifecycle management

New users can only be created through SAML JIT when they first log in
No automated user deprovisioning
accounts persist indefinitely until manually removed
No way to pre-provision accounts or set permissions before first login

Access control limitations

All SSO users automatically become "Staff Members" with elevated permissions
Space Owners must manually configure SSO settings for each workspace
No granular role assignment through your IdP

Audit and compliance gaps

No centralized view of user access across Balsamiq spaces
Manual tracking required for user status and permissions
Delayed access removal creates security exposure

Additional constraints

Space-based architecture
SSO must be configured separately for each Balsamiq space, creating management overhead for multi-team deployments
Manual permission management
Project sharing and access controls require individual configuration within each space
Limited role mapping
SAML authentication doesn't support attribute-based role assignment, forcing all SSO users into the same permission level
No API for user management
Balsamiq provides no documented API for automated user or permission management

Summary of challenges

  • Balsamiq does not provide native SCIM at any price tier
  • Organizations must rely on third-party tools or manual provisioning
  • Our research shows teams manually provisioning this app spend significant hidden costs annually

What Balsamiq actually offers for identity

SAML SSO (Enterprise plan - $599/month)

Balsamiq Cloud supports SAML 2.0 integration with identity providers:

SettingDetails
ProtocolSAML 2.0
Supported IdPsOkta, Google Workspace, Azure AD, ADFS, generic SAML
ConfigurationPer-Space configuration by Space Owner
User provisioningJust-in-time (JIT) creation only
User rolesAll SSO users become Staff Members

Critical limitation: When SSO is enabled, all authenticated users automatically become Staff Members with full access to the Space. There's no granular role assignment through SSO.

Okta Integration (via OIN)

The official Okta Integration Network listing for Balsamiq shows:

FeatureSupported?
SAML SSO✓ Yes
OIDC SSO❌ No
Create users✓ JIT only
Update users❌ No
Deactivate users❌ No
Group push❌ No
SCIM provisioning❌ No

What's missing

No SCIM provisioning
User lifecycle management must be handled manually
No automated deprovisioning
Offboarded users remain active until manually removed
No role granularity
SSO users all receive the same Staff Member permissions
Space-level SSO only
Each Space requires separate SSO configuration

For UX design teams that need to manage access across multiple projects and ensure proper offboarding, the lack of automated provisioning creates significant administrative overhead.

What IT admins are saying

Balsamiq's lack of SCIM provisioning forces IT teams into manual user management workflows:

  • No automated user provisioning - all users must be managed manually
  • SAML JIT provisioning automatically makes all users "Staff Members" regardless of intended role
  • Space Owners (not IT admins) must configure SSO settings for each Space
  • Manual deprovisioning required when employees leave

"No SCIM for automated provisioning" and "Manual user management required" are consistent complaints from the community about Balsamiq's limited identity management capabilities.

When SSO enabled, all users become Staff Members

Balsamiq official documentation

The recurring theme

Even at the Enterprise tier ($599/month), Balsamiq relies entirely on SAML JIT provisioning with no granular role assignment or automated deprovisioning. IT teams must coordinate with Space Owners for SSO configuration and handle all user lifecycle management manually.

The decision

Your SituationRecommendation
Small UX team (<10 users) with stable membershipManual management with SAML SSO is workable
Design team using multiple wireframing toolsConsider alternatives with native SCIM support
Growing product organization (20+ users)Use Stitchflow: automated provisioning essential
Enterprise with compliance requirementsUse Stitchflow: manual deprovisioning creates audit gaps
Multi-project teams with frequent access changesUse Stitchflow: Space-based permissions need automation

The bottom line

Balsamiq Cloud offers solid wireframing capabilities but completely lacks SCIM provisioning—you're stuck with manual user management even on the $599/month Enterprise plan. For design teams that need automated provisioning without the operational overhead, Stitchflow delivers the automation Balsamiq should have built natively.

Make Balsamiq workflows AI-native

Balsamiq has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.

Covers apps without native SCIM, including the ones without APIs
Less than a week, start to finish (~2 hours of your time)
Built with your team; extend to anything else in the company
Book a Demo

Technical specifications

SCIM Version

Not specified

Supported Operations

Not specified

Supported Attributes

No native SCIM provisioning documentedWhen SSO enabled, all users become Staff MembersSpace Owner must configure SSOSAML-based authentication only

Plan requirement

Not specified

Prerequisites

Not specified

Key limitations

  • No native SCIM provisioning documented
  • When SSO enabled, all users become Staff Members
  • Space Owner must configure SSO
  • SAML-based authentication only

Documentation not available.

Configuration for Okta

Integration type

Okta Integration Network (OIN) app

Where to enable

Okta Admin Console → Applications → Balsamiq → Sign On

Custom required for SCIM

Use Stitchflow for automated provisioning.

Unlock SCIM for
Balsamiq

Balsamiq has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.

See how it works
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Applications
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Last updated: 2026-01-11

* Pricing and features sourced from public documentation.

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