Summary and recommendation
BlueJeans by Verizon supported SCIM for automated user provisioning, but the service was discontinued in early 2024. When operational, SCIM was only available on Enterprise plans at custom pricing, and remained in perpetual BETA status—meaning limited functionality and no production-grade support guarantees. This left IT teams managing video conferencing access manually or accepting beta-level reliability for critical identity management workflows.
The beta SCIM limitation created real operational challenges. Video conferencing platforms require immediate access provisioning for new hires and prompt deprovisioning for departing employees to maintain security compliance. With SCIM stuck in beta, organizations couldn't rely on automated workflows and had to maintain manual processes alongside their identity provider automation.
The strategic alternative
BlueJeans gates SCIM behind Enterprise. Skip the Enterprise plan upgrade and automate complete outcomes across your stack. We maintain the integration layer underneath. You focus on judgment, not plumbing.
Quick SCIM facts
| SCIM available? | Yes |
| SCIM tier required | Enterprise |
| SSO required first? | Yes |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Official docs |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | ✓ | ✓ | OIN app with full provisioning |
| Microsoft Entra ID | ✓ | ✓ | Gallery app with SCIM |
| Google Workspace | ✓ | JIT only | SAML SSO with just-in-time provisioning |
| OneLogin | ✓ | ✓ | Supported |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages BlueJeans accounts manually. Here's what that costs:
The BlueJeans pricing problem
BlueJeans gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Plan Structure (Historical Pricing)
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Pro | $17.50/user/mo | ||
| Enterprise | Custom pricing | Beta only |
Note: SCIM was only available on Enterprise tier and required SAML SSO to be enabled first. The SCIM implementation never moved beyond beta status.
What this means in practice
The BlueJeans model represents common video conferencing provisioning challenges:
Additional constraints
Summary of challenges
- BlueJeans supports SCIM but only at Enterprise tier (Custom pricing)
- Google Workspace users get JIT provisioning only, not full SCIM
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What BlueJeans actually offers for identity
Service Notice: BlueJeans was discontinued in early 2024. For historical context, BlueJeans offered limited identity capabilities:
The SCIM implementation never left beta status and required Enterprise-tier pricing with custom quotes. Even at full functionality, BlueJeans SCIM was basic compared to modern video conferencing platforms like Zoom or Microsoft Teams.
For organizations that previously used BlueJeans, the migration to alternatives typically provides better identity integration options. Most replacement platforms offer production-ready SCIM on lower pricing tiers with more comprehensive provisioning features than BlueJeans ever delivered.
What IT admins are saying
Community sentiment on BlueJeans's SCIM implementation was mixed during its final years, with most complaints centered around the beta status and enterprise requirements.
- SCIM functionality stuck in perpetual beta status
- Enterprise-only access excluding smaller organizations
- Service discontinuation leaving admins scrambling for alternatives
- Limited IdP support compared to other video conferencing platforms
SCIM is still in beta after all this time - hard to rely on for production environments.
Just when we were evaluating the Enterprise tier for SCIM, they announced the shutdown. Wasted months of planning.
The recurring theme
BlueJeans never fully delivered on its SCIM promise, keeping it in beta while requiring expensive Enterprise plans, ultimately disappointing IT teams who needed reliable automated provisioning.
The decision
| Your Situation | Recommendation |
|---|---|
| Still using BlueJeans on any plan | Migrate to Zoom, Teams, or Google Meet: BlueJeans was discontinued in 2024 |
| Considering historical BlueJeans deployment | Use Stitchflow with modern alternatives: avoid the beta SCIM limitations BlueJeans had |
| Evaluating video conferencing with SCIM | Choose Zoom + Stitchflow or Teams + Stitchflow: mature SCIM without enterprise tier requirements |
| Need enterprise video features | Evaluate Zoom Enterprise or Teams Premium: proven platforms with reliable provisioning |
| Managing legacy BlueJeans data | Plan migration strategy: export user data and meeting history before final shutdown |
The bottom line
BlueJeans was discontinued by Verizon in early 2024, making this a migration decision rather than a provisioning one. For organizations moving to modern video conferencing platforms, Stitchflow provides reliable SCIM automation without the enterprise tier requirements and beta limitations that BlueJeans had.
Make BlueJeans workflows AI-native
BlueJeans gates SCIM behind Enterprise. We build complete offboarding, user access reviews, and license workflows without that SCIM Tax upgrade.
Technical specifications
SCIM Version
2.0
Supported Operations
Create, Update, Deactivate, Groups
Supported Attributes
Not specifiedPlan requirement
Enterprise
Prerequisites
SSO must be configured first
Key limitations
- SCIM support currently in BETA
- Enterprise tier required for SCIM/SSO
- SAML 2.0 required for SSO
Configuration for Okta
Integration type
Okta Integration Network (OIN) app with SCIM provisioning
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Required credentials
SCIM endpoint URL and bearer token (generated in app admin console).
Configuration steps
Enable Create Users, Update User Attributes, and Deactivate Users.
Provisioning trigger
Okta provisions based on app assignments (users or groups).
Enterprise required for SCIM
BlueJeans gates SCIM behind Enterprise. Stitchflow automates complete workflows without that SCIM Tax upgrade.
Configuration for Entra ID
Integration type
Microsoft Entra Gallery app with SCIM provisioning
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Required credentials
Tenant URL (SCIM endpoint) and Secret token (bearer token from app admin console).
Configuration steps
Set Provisioning Mode = Automatic, configure SCIM connection.
Provisioning trigger
Entra provisions based on user/group assignments to the enterprise app.
Sync behavior
Entra provisioning runs on a scheduled cycle (typically every 40 minutes).
Enterprise required for SCIM
BlueJeans gates SCIM behind Enterprise. Stitchflow automates complete workflows without that SCIM Tax upgrade.
Unlock SCIM for
BlueJeans
BlueJeans gates SCIM behind Enterprise plan. We automate complete offboarding and access reviews across your stack without that SCIM Tax upgrade.
See how it works


