Constant Contact SCIM guide

Campaign Monitor, the email marketing platform used by agencies and marketing teams, does not support SCIM provisioning on any plan. While Campaign Monitor offers basic SSO integration through Okta and third-party solutions, there's no documented native SAML or SCIM support. This means IT teams must manually create, update, and remove user accounts - a significant operational burden for organizations managing multiple marketing team members or agency client access. The lack of automated provisioning creates a compliance gap for organizations that need consistent identity governance across their SaaS stack. Without SCIM, departing employees may retain access to sensitive customer data and marketing campaigns, while new team members face delays in getting the access they need. For agencies managing multiple client accounts, this manual process becomes especially problematic when onboarding or offboarding staff across numerous Campaign Monitor instances.

Emma, Marigold's email marketing platform, does not offer SCIM provisioning on any plan. While Emma provides SAML 2.0 SSO integration (IdP-initiated only), this only handles authentication, not user lifecycle management. IT teams face a dual provisioning burden: users must be manually created in both their identity provider and Emma separately. Even worse, Emma's SSO implementation has a critical security gap—existing users who had passwords set before SSO was enabled can bypass SSO entirely and log in with their old credentials. This manual provisioning requirement creates significant operational overhead for marketing teams and agencies managing Emma access. Without automated provisioning, IT administrators must coordinate user creation across two systems for every onboarding and offboarding event. The bypass vulnerability means organizations cannot enforce consistent authentication policies, creating compliance risks for companies with strict identity governance requirements.

6sense, the B2B revenue intelligence platform, has paused SCIM provisioning for new customers until Q4 2026. While existing customers with SCIM enabled can continue using it, new implementations are limited to JIT (Just-In-Time) provisioning through SAML SSO. This creates a significant gap for IT teams managing revenue intelligence access, as JIT only creates users on first login and provides minimal attribute mapping (email, first name, last name only). For an enterprise platform with typical pricing of $55,000-$130,000 annually, the absence of automated user lifecycle management is a substantial limitation. The lack of SCIM until Q4 2026 forces IT teams into manual provisioning workflows for a platform handling sensitive revenue data. While SAML SSO handles authentication, it doesn't address user lifecycle events like role changes, department transfers, or offboarding. This creates compliance risks in revenue teams where access to prospect data and sales intelligence must be tightly controlled. The nearly two-year wait for SCIM restoration means organizations implementing 6sense today face manual user management for the foreseeable future.