Emma SCIM guide

Campaign Monitor, the email marketing platform used by agencies and marketing teams, does not support SCIM provisioning on any plan. While Campaign Monitor offers basic SSO integration through Okta and third-party solutions, there's no documented native SAML or SCIM support. This means IT teams must manually create, update, and remove user accounts - a significant operational burden for organizations managing multiple marketing team members or agency client access. The lack of automated provisioning creates a compliance gap for organizations that need consistent identity governance across their SaaS stack. Without SCIM, departing employees may retain access to sensitive customer data and marketing campaigns, while new team members face delays in getting the access they need. For agencies managing multiple client accounts, this manual process becomes especially problematic when onboarding or offboarding staff across numerous Campaign Monitor instances.

Constant Contact, the email marketing platform, does not support SCIM provisioning on any plan. The platform only offers SAML 2.0 SSO for partner-managed accounts through IdP-initiated authentication—meaning direct customers can't even access SSO functionality. This creates a significant gap for IT teams managing user access to marketing tools, as all user provisioning, deprovisioning, and permission management must be handled manually within Constant Contact's interface. The lack of both SCIM and general SSO availability for direct customers means IT teams have no automated way to enforce access policies or ensure prompt deprovisioning when employees leave. For organizations using Constant Contact across multiple team members (especially on the Premium plan with unlimited users), this manual overhead becomes a compliance and security risk. When marketing teams need quick access to launch campaigns, the manual account creation process creates unnecessary friction.

6sense, the B2B revenue intelligence platform, has paused SCIM provisioning for new customers until Q4 2026. While existing customers with SCIM enabled can continue using it, new implementations are limited to JIT (Just-In-Time) provisioning through SAML SSO. This creates a significant gap for IT teams managing revenue intelligence access, as JIT only creates users on first login and provides minimal attribute mapping (email, first name, last name only). For an enterprise platform with typical pricing of $55,000-$130,000 annually, the absence of automated user lifecycle management is a substantial limitation. The lack of SCIM until Q4 2026 forces IT teams into manual provisioning workflows for a platform handling sensitive revenue data. While SAML SSO handles authentication, it doesn't address user lifecycle events like role changes, department transfers, or offboarding. This creates compliance risks in revenue teams where access to prospect data and sales intelligence must be tightly controlled. The nearly two-year wait for SCIM restoration means organizations implementing 6sense today face manual user management for the foreseeable future.