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Lucid Chart SCIM guide

Native SCIM

How to automate Lucid Chart user provisioning, and what it actually costs

Native SCIM requires Enterprise plan

Summary and recommendation

Lucidchart supports SCIM (the protocol that lets your identity provider automatically create, update, and remove user accounts). However, SCIM access is restricted to Enterprise plans at $199/user/year—a significant jump from the Team plan at $9/user/month. Additionally, SCIM setup requires enabling "auto-upgrade" in Licensing settings, which can trigger unexpected billing if users exceed document limits.

For teams on lower tiers, this creates a substantial cost barrier. A 50-person team would pay $9,950/year for Team access, but would need to commit to $99,500/year for Enterprise just to unlock automated provisioning—a 10x increase. The auto-upgrade requirement adds another layer of complexity, as IT teams must navigate billing implications alongside technical configuration.

The strategic alternative

Lucid Chart gates SCIM behind Enterprise. Skip the Enterprise plan upgrade and automate complete outcomes across your stack. We maintain the integration layer underneath. You focus on judgment, not plumbing.

Quick SCIM facts

SCIM available?Yes
SCIM tier requiredEnterprise
SSO required first?Yes
SSO available?Yes
SSO protocolSAML 2.0
DocumentationOfficial docs

Supported identity providers

IdPSSOSCIMNotes
OktaOIN app with full provisioning
Microsoft Entra IDGallery app with SCIM
Google WorkspaceJIT onlySAML SSO with just-in-time provisioning
OneLoginSupported

The cost of not automating

Without SCIM (or an alternative like Stitchflow), your IT team manages Lucid Chart accounts manually. Here's what that costs:

Source: Stitchflow aggregate data across apps with 2+ instances, normalized to 500 employees
Orphaned accounts (ex-employees with access)7
Unused licenses12
IT hours spent on manual management/year101 hours
Unused license cost/year$3,925
IT labor cost/year$6,088
Cost of compliance misses/year$1,741
Total annual financial impact$11,754

The Lucid Chart pricing problem

Lucid Chart gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.

Plan Structure

PlanPriceSSOSCIM
Free$0/month
Individual$7.95/month
Team$9/user/month
Enterprise$199/user/year

Note: Enterprise pricing includes volume discounts ($189 for 25+ users, $179 for 50+ users), but the base rate represents a massive jump from Team pricing.

What this means in practice

Using current list prices (Team → Enterprise for SCIM access):

Team SizeAnnual Upgrade CostMonthly Impact
25 users+$44,325/year+$3,694/month
50 users+$80,100/year+$6,675/month
100 users+$158,100/year+$13,175/month

Calculation: ($199 - $108 Team annual) × users, with volume discounts applied

Additional constraints

Auto-upgrade requirement
SCIM configuration requires enabling auto-upgrade in Licensing settings, which can lead to unexpected billing if users exceed licensed seats.
Bearer token complexity
Generating the SCIM bearer token requires specific admin console settings that aren't immediately obvious.
SAML prerequisite
SAML authentication must be configured before SCIM can be enabled, adding implementation complexity.
Volume discount opacity
Enterprise pricing isn't transparent—discounts kick in at specific thresholds but aren't clearly published.

Summary of challenges

  • Lucid Chart supports SCIM but only at Enterprise tier (custom pricing)
  • Google Workspace users get JIT provisioning only, not full SCIM
  • Our research shows teams manually provisioning this app spend significant hidden costs annually

What the upgrade actually includes

Lucidchart doesn't sell SCIM separately. It's bundled with Enterprise plan features at $199/user/year:

SCIM automated provisioning (requires auto-upgrade enabled)
SAML single sign-on (SSO)
Advanced team management controls
Unlimited document creation and storage
Priority customer support
Advanced security and compliance features
Data residency options
Usage analytics and reporting

The auto-upgrade requirement adds another layer of complexity - you must enable automatic license upgrades in your account settings before you can even generate the SCIM bearer token, potentially exposing you to unexpected billing.

Stitchflow Insight

The Enterprise plan is designed for large organizations needing comprehensive diagramming infrastructure. If you just want automated user provisioning, you're paying for enterprise-grade features most teams never touch. We estimate ~80% of Enterprise features are irrelevant for teams that only need SCIM automation.

What IT admins are saying

Community sentiment on Lucidchart's SCIM implementation is mixed, with frustration centered on the Enterprise tier requirement and configuration complexity. Common complaints:

  • Being forced into Enterprise pricing ($199/user/year) for basic provisioning automation
  • The confusing auto-upgrade requirement to generate SCIM bearer tokens
  • Lack of transparent Enterprise pricing without sales contact
  • Setup complexity requiring specific licensing settings configuration

The auto-upgrade requirement is poorly documented - spent hours trying to figure out why SCIM token generation wasn't working.

Reddit r/sysadmin

Enterprise pricing isn't even listed publicly. You have to go through their sales team just to get a quote for basic SCIM.

Spiceworks Community

The recurring theme

Teams get stuck paying Enterprise rates and navigating confusing setup requirements just to automate user provisioning for a diagramming tool.

The decision

Your SituationRecommendation
On Team plan, need SCIMUse Stitchflow: avoid the $199/user/year Enterprise jump
On Individual plan, scaling teamUse Stitchflow: skip directly to automated provisioning
Already on EnterpriseUse native SCIM: you're paying $199/user/year for it
Need advanced enterprise featuresEvaluate Enterprise: SCIM comes with the territory
Small team, low turnoverManual may work: but watch for security gaps

The bottom line

Lucidchart's Enterprise requirement creates a steep pricing cliff—jumping from $9/user/month to $199/user/year just for SCIM access. For teams that need provisioning automation without the enterprise overhead, Stitchflow delivers the same functionality at a fraction of the cost.

Make Lucid Chart workflows AI-native

Lucid Chart gates SCIM behind Enterprise. We build complete offboarding, user access reviews, and license workflows without that SCIM Tax upgrade.

No Enterprise upgrade required
Less than a week, start to finish (~2 hours of your time)
We maintain the integration layer underneath
Book a Demo

Technical specifications

SCIM Version

2.0

Supported Operations

Create, Update, Deactivate, Groups

Supported Attributes

Not specified

Plan requirement

Enterprise

Prerequisites

SSO must be configured first

Key limitations

  • Enterprise plan required
  • Auto-upgrade must be enabled to configure SCIM
  • Must generate bearer token from admin console

Configuration for Okta

Integration type

Okta Integration Network (OIN) app with SCIM provisioning

Prerequisite

SSO must be configured before enabling SCIM.

Where to enable

Okta Admin Console → Applications → Lucid Chart → Provisioning

Required credentials

SCIM endpoint URL and bearer token (generated in app admin console).

Configuration steps

Enable Create Users, Update User Attributes, and Deactivate Users.

Provisioning trigger

Okta provisions based on app assignments (users or groups).

Full SCIM support for user provisioning and deprovisioning. Requires auto-upgrade enabled in Lucidchart to generate bearer token. Also available via Aquera connector.

Lucid Chart gates SCIM behind Enterprise. Stitchflow automates complete workflows without that SCIM Tax upgrade.

Configuration for Entra ID

Integration type

Microsoft Entra Gallery app with SCIM provisioning

Prerequisite

SSO must be configured before enabling SCIM.

Where to enable

Entra admin center → Enterprise applications → Lucid Chart → Provisioning

Required credentials

Tenant URL (SCIM endpoint) and Secret token (bearer token from app admin console).

Configuration steps

Set Provisioning Mode = Automatic, configure SCIM connection.

Provisioning trigger

Entra provisions based on user/group assignments to the enterprise app.

Sync behavior

Entra provisioning runs on a scheduled cycle (typically every 40 minutes).

Full automatic user provisioning with Entra ID. Supports user and group synchronization. Configure via Entra admin center with bearer token from Lucidchart.

Lucid Chart gates SCIM behind Enterprise. Stitchflow automates complete workflows without that SCIM Tax upgrade.

Unlock SCIM for
Lucid Chart

Lucid Chart gates SCIM behind Enterprise plan. We automate complete offboarding and access reviews across your stack without that SCIM Tax upgrade.

See how it works
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Last updated: 2026-01-11

* Pricing and features sourced from public documentation.

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