Summary and recommendation
Quip supports SCIM (the protocol that lets your identity provider automatically create, update, and remove user accounts), but only on its Enterprise plan at $25/user/month. Teams on the Starter plan ($10/user/month) get locked out of automated provisioning entirely. Additionally, enabling SCIM requires manual coordination—you must email Quip support to configure SAML first, then retrieve your authorization token from the admin portal.
For a 100-person team, upgrading from Starter to Enterprise just to unlock SCIM means an extra $18,000/year in licensing costs. This creates a significant gap for growing teams that need automated user management but don't require Enterprise-level collaboration features. Without SCIM, IT teams face manual account creation and the compliance risk of orphaned accounts when employees leave.
The strategic alternative
Quip gates SCIM behind Enterprise. That can unlock provisioning, but it still does not complete the offboarding, access review, or license workflow across the rest of your stack. Stitchflow builds and maintains the IT workflows your team still runs manually, across every app, including the ones without APIs.
Quick SCIM facts
| SCIM available? | Yes |
| SCIM tier required | Enterprise |
| SSO required first? | Yes |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Official docs |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | ✓ | ✓ | OIN app with full provisioning |
| Microsoft Entra ID | ✓ | ✓ | Gallery app with SCIM |
| Google Workspace | ✓ | JIT only | SAML SSO with just-in-time provisioning |
| OneLogin | ✓ | ✓ | Supported |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Quip accounts manually. Here's what that costs:
The Quip pricing problem
Quip gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Plan Structure
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Starter | $10/user/mo | ||
| Enterprise | $25/user/mo |
Note: SAML SSO must be enabled first by emailing Quip support with your metadata.xml file. SCIM authorization tokens are then available through the admin portal at company.quip.com/business/admin/scim.
What this means in practice
Using current list prices (Starter → Enterprise for SCIM access):
| Team Size | Annual Upgrade Cost |
|---|---|
| 50 users | +$9,000/year |
| 100 users | +$18,000/year |
| 200 users | +$36,000/year |
Calculation: ($25 - $10) × users × 12 months
Additional constraints
Summary of challenges
- Quip supports SCIM but only at Enterprise tier ($25/user/month)
- Google Workspace users get JIT provisioning only, not full SCIM
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What the upgrade actually includes
Quip doesn't sell SCIM separately. It's bundled with Enterprise features at $25/user/month:
The catch: you need to email Quip support to enable SAML, then get your authorization token from the admin portal at company.quip.com/business/admin/scim. It's a manual setup process despite being an "automated" solution.
Stitchflow Insight
If you're already in the Salesforce ecosystem, the Enterprise upgrade makes strategic sense. If you just need user provisioning for a standalone collaboration tool, you're paying 2.5x the Starter price for features most teams won't use. We estimate ~60% of Enterprise features are irrelevant for organizations that only need automated user management.
What IT admins are saying
Community sentiment on Quip's SCIM requirements is mixed, with frustration centered on the manual setup process and enterprise-only availability. Common complaints:
- Having to email Quip support just to enable basic SAML functionality
- Being locked into the $25/user Enterprise tier for SCIM provisioning
- Manual token generation process through the admin portal
- Lack of JIT provisioning as a workaround for smaller teams
You have to email Quip with your metadata.xml file to get SAML working - feels like we're back in 2015.
The jump from $10 to $25 per user just for automated provisioning is steep, especially when you're part of the Salesforce ecosystem already.
The recurring theme
IT teams expect modern SaaS apps to have self-service identity features, not manual email requests and forced tier upgrades for basic automation.
The decision
| Your Situation | Recommendation |
|---|---|
| On Starter, need SCIM | Use Stitchflow: avoid the 2.5x price increase to Enterprise |
| Already on Enterprise | Use native SCIM: you're paying $25/user/month for it |
| Need Enterprise features beyond SCIM | Stay on Enterprise: SCIM comes bundled with advanced features |
| Small team, comfortable emailing Quip for setup | Use native SCIM: straightforward once enabled |
| Want hands-off provisioning without tier upgrade | Use Stitchflow: managed automation at flat pricing |
The bottom line
Quip gates SCIM behind Enterprise. The upgrade may unlock provisioning, but the workflow still has to complete across the rest of your stack.
Close the Quip workflow gap
Quip gates SCIM behind Enterprise, but the bigger issue is the workflow around it. Stitchflow builds and maintains the offboarding, access review, or license workflow underneath.
Technical specifications
SCIM Version
2.0
Supported Operations
Create, Update, Deactivate, Groups
Supported Attributes
Not specifiedPlan requirement
Enterprise
Prerequisites
SSO must be configured first
Key limitations
- SCIM only on Enterprise
- Email Quip to enable SAML
- Authorization token from admin portal
- SCIM v1.1 and v2.0 supported
- User emails must be unique
Configuration for Okta
Integration type
Okta Integration Network (OIN) app with SCIM provisioning
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Required credentials
SCIM endpoint URL and bearer token (generated in app admin console).
Configuration steps
Enable Create Users, Update User Attributes, and Deactivate Users.
Provisioning trigger
Okta provisions based on app assignments (users or groups).
SCIM API available. Get token from admin portal. Group Linking and Schema Discovery in Okta.
Quip gates SCIM behind Enterprise. The upgrade may unlock provisioning, but the workflow still has to complete across the rest of your stack.
Close the workflow gap in
Quip
Quip gates SCIM behind Enterprise plan. That can unlock provisioning, but it still does not complete the offboarding, access review, or license workflow across your stack, and it can add a 150% markup just to get there.
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