Summary and recommendation
Tettra supports SCIM 2.0 provisioning, but only on the Professional plan at $7,200/year (with a 50-user minimum). This creates a significant pricing barrier: teams on Basic or Scaling plans face a massive cost jump just to unlock automated provisioning. For a 20-user team, upgrading from Scaling ($160/month) to Professional ($600/month) represents a 3.75x price increase—$5,280/year in additional licensing costs.
The Professional plan requirement creates a compliance gap for smaller teams. Without SCIM, you're stuck with manual user management: IT admins must remember to provision new hires and deprovision departing employees. SSO with JIT provisioning helps with onboarding, but it can't automatically remove users when they leave—creating security risks with orphaned accounts retaining access to company knowledge.
The strategic alternative
Tettra gates SCIM behind Professional. Skip the Professional plan upgrade and automate complete outcomes across your stack. We maintain the integration layer underneath. You focus on judgment, not plumbing.
Quick SCIM facts
| SCIM available? | Yes |
| SCIM tier required | Pro |
| SSO required first? | Yes |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Official docs |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | ✓ | ✓ | OIN app with full provisioning |
| Microsoft Entra ID | ✓ | ✓ | Gallery app with SCIM |
| Google Workspace | ✓ | Limited | No group provisioning/deprovisioning |
| OneLogin | ✓ | ✓ | Supported |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Tettra accounts manually. Here's what that costs:
The Tettra pricing problem
Tettra gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Plan Structure (Billed Annually)
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Basic | $4/user/mo (10 user min) | ||
| Scaling | $8/user/mo (10-250 users) | ||
| Professional | $7,200/year (50+ users) |
What this means in practice
The Professional plan represents a dramatic cost increase for most teams:
| Current Plan | Current Annual Cost | Professional Cost | Increase |
|---|---|---|---|
| Basic (10 users) | $480 | $7,200 | +$6,720 (+1,400%) |
| Basic (25 users) | $1,200 | $7,200 | +$6,000 (+500%) |
| Scaling (50 users) | $4,800 | $7,200 | +$2,400 (+50%) |
For teams under 50 users, you're forced to pay for unused seats to access SCIM. A 25-person team pays for 50 users whether they need them or not.
Additional constraints
Summary of challenges
- Tettra supports SCIM but only at Pro tier (custom pricing)
- Google Workspace users get limited SCIM (no group sync)
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What the upgrade actually includes
Tettra doesn't sell SCIM à la carte. It's bundled with Professional plan features at $7,200/year:
The catch: you must enable SSO first to use SCIM, and SSO disables Tettra's legacy Google Groups integration entirely. You're also locked into a 50-user minimum commitment.
Stitchflow Insight
If you just want automated user provisioning for your knowledge base, you're paying $7,200 for enterprise features most teams won't use. We estimate ~80% of Professional plan features are irrelevant for organizations that only need basic user lifecycle management.
What IT admins are saying
Community sentiment on Tettra's SCIM pricing is overwhelmingly critical. Common complaints:
- The $7,200/year Professional plan requirement just for basic SSO/SCIM access
- 50-user minimum commitment when many teams only need 10-20 seats
- Having to pay nearly 20x more than the Basic plan ($4/user/mo) for identity features
- SSO breaking existing Google Groups integration, forcing workflow changes
It's frustrating that we have to jump from $4/user to essentially $12/user just to get SSO working. Most knowledge base tools include this at much lower tiers.
The 50-user minimum on Professional is a killer for smaller teams. We only have 15 people who need Tettra but have to pay for 50 seats.
The recurring theme
Tettra gates essential security features behind an expensive enterprise tier with artificial minimums, making it cost-prohibitive for small to medium teams that need automated provisioning.
The decision
| Your Situation | Recommendation |
|---|---|
| On Basic/Scaling, need SCIM | Use Stitchflow: avoid the $7,200/year Professional upgrade |
| Small team, can't meet 50-user Professional minimum | Use Stitchflow: get SCIM without artificial user minimums |
| Using Google Groups for permissions, need SCIM | Use Stitchflow: keep Google Groups functionality while adding automation |
| Already on Professional plan | Use native SCIM: you're paying for it already |
| Manual provisioning working fine | Stay manual: but monitor for security gaps as you scale |
The bottom line
Tettra gates SCIM behind Professional. Stitchflow automates complete workflows without that SCIM Tax upgrade.
Make Tettra workflows AI-native
Tettra gates SCIM behind Professional. We build complete offboarding, user access reviews, and license workflows without that SCIM Tax upgrade.
Technical specifications
SCIM Version
2.0
Supported Operations
Create, Update, Deactivate, Groups
Supported Attributes
Not specifiedPlan requirement
Pro
Prerequisites
SSO must be configured first
Key limitations
- Professional plan required for SSO/SCIM ($7,200/year)
- SCIM requires SSO first
- Enabling SSO disables Google Groups legacy feature
- 50 user minimum on Professional
Unlock SCIM for
Tettra
Tettra gates SCIM behind Professional plan. We automate complete offboarding and access reviews across your stack without that SCIM Tax upgrade.
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