At Stitchflow, we keep a close eye on what IT pros are sharing, recommending, and bookmarking especially on Reddit, in Slack groups, and sysadmin forums.
Over the years, one resource consistently came up in conversations about leveling up IT ops maturity: the Ops Report Card (originally hosted on opsreportcard.com).
A no-nonsense checklist of 32 yes/no questions that helped teams figure out where they stand and where they're falling short.
When we noticed the original site had gone down, we decided to recreate it and make it live once again, easy to share and assess for IT teams.
A tribute, rebuilt for today's IT teams
We didn't rewrite or rebrand the content. That wasn't the point.
The original authors' intent was clear: ask the right questions, tally your score, and use it as a framework to improve. So we rebuilt it as an interactive, lightweight tool that keeps that spirit intact with modern UI, same words, same structure, and now easier to score and share.
You can use it solo, with your team, or even with your boss. It's free to use and built to be explored on your terms.
Seven Key Operational Categories
The opsreportcard.com was originally authored by Tom Limoncelli and Peter Grace. The report card is grouped across seven operational categories, each designed to uncover gaps:
- Public-Facing Practices: Is your team easy to work with? Are requests tracked, and policies defined for end users?
- Modern Team Practices: Do you document internal procedures? Use version control? Have a bug tracker?
- Operational Practices: Are services properly monitored? Do you write post-mortems? Have a sane on-call rotation?
- Automation: Are you using config management? Role accounts? Is your automation actually helpful—or just noisy?
- Fleet Management: Do you know what machines you own? Is OS install and patching consistent? What about PC refresh cycles?
- Disaster Preparation: Have you tested your backups recently? Can you recover fast? Is your network core redundant?
- Security: Can you disable accounts or rotate passwords in an hour? Is anti-malware silently updating? Do you have a written policy?
Try our Ops Report Card tool
Since launching Stitchflow's version of the Ops Report Card, we've seen IT leaders, solo sysadmins, and engineers use it with genuine excitement. That's the kind of response that excites us as well.
Get started: https://www.stitchflow.com/tools/opsreportcard
Have feedback or ideas for other free tools that could make IT operations smoother?
We'd love to hear from you. Reach out at contact@stitchflow.io—we're always looking for ways to help IT teams work smarter.
Aishwarya is a product builder who enjoys the intersection of product thinking, design, and creative storytelling. She’s currently building tools for IT teams to simplify SaaS user management, formerly having built and scaled SaaS products from ground-up.
