Summary and recommendation
BombBomb, the video email platform for sales teams, offers SCIM provisioning only on their Enterprise tier with custom pricing. The SCIM implementation supports standard user lifecycle operations (create, update, deactivate) through Okta integration, but comes with significant limitations: email address changes aren't supported via SCIM and require manual support tickets, and deactivated users can potentially regain limited access by resetting their passwords. For organizations not on Enterprise plans (Plus at $49/month, Teams at $468/seat/year), there's no automated provisioning option at all.
The deactivation limitation creates a notable security gap. When sales reps leave your organization, BombBomb's deactivation process doesn't fully prevent access recovery, meaning former employees could potentially access video content and customer communications. This is particularly problematic for sales-focused organizations where video content often contains sensitive customer interactions and competitive intelligence.
The strategic alternative
BombBomb has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.
Quick SCIM facts
| SCIM available? | No |
| SCIM tier required | N/A |
| SSO required first? | Yes |
| SSO available? | Yes |
| SSO protocol | OIDC |
| Documentation | Official docs |
Supported identity providers
| IdP | SSO | Provisioning | Notes |
|---|---|---|---|
| Okta | ✓ | Via API | API connector |
| Microsoft Entra ID | Via third-party | ❌ | API connector |
| Google Workspace | ✓ | ❌ | SSO only, no provisioning |
| OneLogin | ✓ | ❌ | SSO only |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages BombBomb accounts manually. Here's what that costs:
The BombBomb pricing problem
BombBomb gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Tier comparison
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Essentials | $33/month | ||
| Plus | $49/month | ||
| Teams | $468/seat/year | ||
| Enterprise | Custom pricing |
Pricing structure
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Essentials | $33/month | ||
| Plus | $49/month | ||
| Teams | $468/seat/year | ||
| Enterprise | Custom pricing |
What this means in practice
Cost impact for typical deployments
The Enterprise tier includes additional features like role-based access controls and SOC 2 compliance, but IT teams often just need basic SCIM functionality. BombBomb's sales team will need to justify the premium over standard video email competitors.
Additional constraints
Summary of challenges
- BombBomb does not provide native SCIM at any price tier
- Organizations must rely on third-party tools or manual provisioning
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What the upgrade actually includes
BombBomb gates SCIM behind their Enterprise tier, which comes with custom pricing and requires a sales conversation. Here's what you're actually paying for:
Enterprise Tier Features
SCIM Capabilities (Okta Only)
| Feature | Supported |
|---|---|
| Create users | ✓ Yes |
| Update user attributes | ✓ Yes |
| Deactivate users | ✓ Yes |
| Import existing users | ✓ Yes |
| Email address changes | ❌ No (requires support ticket) |
Critical Limitations
Okta-only integration: Despite being positioned as "SCIM," BombBomb's provisioning only works with Okta via their OAuth integration. No support for Entra ID, Google Workspace, or standard SCIM endpoints.
Deactivation loophole: Deactivated users can potentially regain limited access by resetting their password, creating a security gap that requires manual monitoring.
Enterprise sales requirement: You can't simply upgrade online—Enterprise pricing requires going through their sales team, adding friction to what should be a straightforward provisioning setup.
For most teams, 80% of the Enterprise features are irrelevant if you just need user provisioning. You're paying Enterprise prices for basic identity management that should be standard across all business plans.
What IT admins are saying
BombBomb's Enterprise-only provisioning creates cost barriers for mid-market IT teams:
- SCIM and SSO locked behind Enterprise tier with custom pricing
- Deactivated users can potentially regain access by resetting passwords
- Email address changes require manual support tickets, not automated through Okta
- Limited identity provider support - only Okta documented for SCIM provisioning
Email address changes not supported via Okta (contact support)
Deactivated users can potentially reset password for limited access
The recurring theme
Even organizations willing to pay for Enterprise face operational gaps where "deactivated" doesn't mean fully deactivated, and routine changes like email updates require manual intervention outside the normal SCIM workflow.
The decision
| Your Situation | Recommendation |
|---|---|
| Small sales team (<20 reps) on lower plans | Manual management acceptable, consider upgrading for SSO |
| High sales turnover environment | Use Stitchflow: automation prevents access sprawl |
| Enterprise budget with Okta-only environment | Native SCIM works, but watch for email change limitations |
| Multi-IdP environment (Entra, Google Workspace) | Use Stitchflow: BombBomb only supports Okta natively |
| Compliance-focused organization | Use Stitchflow: better deactivation controls and audit trail |
The bottom line
BombBomb's Enterprise-tier SCIM works for Okta users but has concerning security gaps—deactivated users can potentially regain limited access through password resets. For sales organizations that need bulletproof user lifecycle management across any IdP, Stitchflow provides the automation and security controls that BombBomb's native implementation lacks.
Make BombBomb workflows AI-native
BombBomb has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.
Technical specifications
SCIM Version
Not specifiedSupported Operations
Not specifiedSupported Attributes
Not specifiedPlan requirement
Not specifiedPrerequisites
Not specifiedKey limitations
- Enterprise tier required for SCIM/SSO
- Email address changes not supported via Okta (contact support)
- Deactivated users can potentially reset password for limited access
Configuration for Okta
Integration type
Okta Integration Network (OIN) app
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Enterprise required for SCIM
Use Stitchflow for automated provisioning.
Unlock SCIM for
BombBomb
BombBomb has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.
See how it works


