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Clari SCIM guide

Connector Only

How to automate Clari user provisioning, and what it actually costs

Summary and recommendation

Clari supports SCIM 2.0 provisioning, but only through their Okta integration with specific features like Group Linking and Schema Discovery. However, this creates a significant limitation: organizations using Microsoft Entra ID, Google Workspace, or other identity providers cannot leverage native SCIM provisioning with Clari. Additionally, SCIM setup requires contacting Clari support directly, and the feature availability depends on your subscription tier within their complex pricing structure that can reach $200-500/user/month when combined with their full platform stack.

This creates a problematic gap for IT teams managing multi-IdP environments or those standardized on non-Okta solutions. While Clari offers SAML SSO across identity providers, SSO alone only handles authentication - it doesn't automate the critical user lifecycle management tasks like creating accounts, updating role assignments based on CRM access needs, or deactivating users when they leave. For revenue operations teams where forecast visibility and CRM data access must be tightly controlled by role, manual user management becomes both a security risk and an operational bottleneck.

The strategic alternative

Clari has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.

Quick SCIM facts

SCIM available?No
SCIM tier requiredN/A
SSO required first?Yes
SSO available?Yes
SSO protocolSAML 2.0
DocumentationNot available

Supported identity providers

IdPSSOSCIMNotes
OktaNo SCIM available
Microsoft Entra IDNo SCIM available
Google WorkspaceVia third-partyNo native support
OneLoginVia third-partyNo native support

The cost of not automating

Without SCIM (or an alternative like Stitchflow), your IT team manages Clari accounts manually. Here's what that costs:

Source: Stitchflow aggregate data across apps with 2+ instances, normalized to 500 employees
Orphaned accounts (ex-employees with access)7
Unused licenses12
IT hours spent on manual management/year101 hours
Unused license cost/year$3,925
IT labor cost/year$6,088
Cost of compliance misses/year$1,741
Total annual financial impact$11,754

The Clari pricing problem

Clari gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.

Tier comparison

PlanPriceSSOSCIM
Standard~$100/user/month
Enterprise$200-500/user/month with modules

Pricing and provisioning availability

PlanPricingSCIMSSO
Standard~$100/user/month✓ Okta only✓ SAML (support setup required)
Enterprise$200-500/user/month with modules✓ Okta only✓ SAML (support setup required)

Key pricing factors

Core forecasting
~$100/user/month base
Copilot (conversation intelligence)
+$100/user/month
Multi-year commitments reduce rates
Quote-based pricing with significant variation

What this means in practice

For Okta customers: You get native SCIM provisioning, but you're locked into Okta's integration reliability. If Okta's connector has issues, your revenue team loses access to forecasting data.

For Entra/Google Workspace customers: No SCIM provisioning available. You must manually create user accounts before SSO works, then manually manage role assignments and deactivations. With revenue teams frequently changing territories and roles, this creates significant administrative overhead.

Cost calculation example

50-person sales team with Copilot
$10,000/month minimum
Enterprise features often require higher tiers
$15,000-25,000/month
Annual commitment
$120,000-300,000+ just for user licenses

Additional constraints

Support-gated SSO setup
Even basic SAML requires contacting Clari support with metadata URLs, creating deployment delays
Plan-dependent feature availability
SSO and custom roles availability varies by subscription tier, forcing expensive upgrades
Revenue-critical dependency
Provisioning failures directly impact sales forecasting and pipeline management
Salesloft merger complexity
With the 2025 Salesloft acquisition, integration patterns and provisioning methods may change
Territory and role management
Sales teams frequently need role updates for territory changes, quota assignments, and forecast visibility - manual processes create compliance gaps

Summary of challenges

  • Clari does not provide native SCIM at any price tier
  • Organizations must rely on third-party tools or manual provisioning
  • Our research shows teams manually provisioning this app spend significant hidden costs annually

What Clari actually offers for identity

SAML SSO with Directory Sync (Enterprise)

Clari supports SAML 2.0 integration with identity providers, plus directory sync functionality:

SettingDetails
ProtocolSAML 2.0
Supported IdPsOkta, Azure AD/Entra, CyberArk, generic SAML
ConfigurationContact Clari support with IdP metadata URL
JIT Provisioning✓ Yes
Directory Sync✓ Yes (provisions from IdP)

Setup requirement: You must contact Clari support to enable SAML - there's no self-service configuration portal.

Okta Integration (via OIN)

The official Okta Integration Network listing for Clari shows:

FeatureSupported?
SAML SSO✓ Yes
SCIM Provisioning✓ Yes
Create users✓ Yes
Update attributes✓ Yes
Deactivate users✓ Yes
Group linking✓ Yes
Schema discovery✓ Yes

Other Identity Providers

ProviderSSO SupportProvisioning Support
Azure AD/Entra✓ SAML 2.0❌ No native SCIM
Google Workspace✓ Generic SAML❌ No native SCIM
OneLogin✓ Generic SAML❌ No native SCIM

The catch: Clari's directory sync only works reliably with Okta. Other IdPs get SAML SSO but no automated provisioning, meaning manual user management for Azure AD, Google Workspace, and OneLogin environments.

Additional limitation: SSO and custom roles availability depends on your subscription plan level, and pricing requires engaging with Clari's sales team - no transparent pricing available.

What IT admins are saying

Community sentiment on Clari's provisioning centers around manual overhead and plan-dependent feature access:

  • Feature availability varies significantly by subscription plan
  • SSO setup requires contacting Clari support rather than self-service configuration
  • Expensive pricing when stacking with other revenue tools like Gong
  • Directory sync provisions from IdP but still requires initial setup coordination

SSO and custom roles availability based on subscription plan

Clari community documentation

Must contact Clari support to enable SAML

Implementation requirements

Feature availability varies by plan

Community feedback on access limitations

The recurring theme

While Clari supports directory sync from your IdP, the initial setup process requires support engagement and feature availability depends heavily on which pricing tier you're on - creating uncertainty for IT teams trying to standardize provisioning workflows.

The decision

Your SituationRecommendation
Small revenue team (<20 users) on Standard planManual management acceptable, focus on SAML SSO setup
Growing sales organization (20-100 users)Use Stitchflow: Okta SCIM works but requires Enterprise pricing
Enterprise with multi-module Clari deploymentUse Stitchflow: Complex role mapping needs automation
Post-Salesloft merger with unified revenue stackUse Stitchflow: automation essential for integrated user management
Compliance-heavy organization requiring audit trailsUse Stitchflow: manual provisioning creates governance gaps

The bottom line

Clari offers SCIM provisioning through Okta, but only on expensive Enterprise plans where total costs can reach $200-500 per user monthly with add-ons. For revenue teams that need automated user management without the Enterprise price tag, Stitchflow delivers the same provisioning capabilities at a fraction of the cost.

Make Clari workflows AI-native

Clari has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.

Covers apps without native SCIM, including the ones without APIs
Less than a week, start to finish (~2 hours of your time)
Built with your team; extend to anything else in the company
Book a Demo

Technical specifications

SCIM Version

Not specified

Supported Operations

Not specified

Supported Attributes

SSO and custom roles availability based on subscription planMust contact Clari support to enable SAMLDirectory sync provisions from IdPPricing not transparent - must engage sales

Plan requirement

Not specified

Prerequisites

Not specified

Key limitations

  • SSO and custom roles availability based on subscription plan
  • Must contact Clari support to enable SAML
  • Directory sync provisions from IdP
  • Pricing not transparent - must engage sales

Documentation not available.

Configuration for Okta

Integration type

Okta Integration Network (OIN) app

Prerequisite

SSO must be configured before enabling SCIM.

Where to enable

Okta Admin Console → Applications → Clari → Sign On

Enterprise required for SCIM

Use Stitchflow for automated provisioning.

Unlock SCIM for
Clari

Clari has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.

See how it works
Admin Console
Directory
Applications
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Clari
via Stitchflow

Last updated: 2026-01-11

* Pricing and features sourced from public documentation.

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