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Concord SCIM guide

Connector Only

How to automate Concord user provisioning, and what it actually costs

Summary and recommendation

Concord, the contract lifecycle management platform, does not offer SCIM provisioning on any documented plan. While Concord provides SAML SSO integration with major identity providers like Okta and Azure AD, this only handles authentication for existing users. IT teams must manually provision and deprovision users across contract management workflows, which is particularly problematic given Concord's role-based access model for legal teams, procurement, and sales users who need different contract visibility and signature authority levels.

This creates a significant operational burden for IT teams managing contract access. Without automated provisioning, organizations risk compliance issues when employees change roles or leave the company but retain access to sensitive contract data and signature capabilities. Manual user management also slows onboarding for legal and procurement staff who need immediate access to active contracts and approval workflows.

The strategic alternative

Concord has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.

Quick SCIM facts

SCIM available?No
SCIM tier requiredN/A
SSO required first?No
SSO available?Yes
SSO protocolSSO (details not specified)
DocumentationNot available

Supported identity providers

IdPSSOSCIMNotes
OktaVia third-partySSO mentioned in security features. No OIN listing or SCIM provisioning documented.
Microsoft Entra IDVia third-partySSO available but configuration details limited. Contact vendor for enterprise features.
Google WorkspaceVia third-partyNo native support
OneLoginVia third-partyNo native support

The cost of not automating

Without SCIM (or an alternative like Stitchflow), your IT team manages Concord accounts manually. Here's what that costs:

Source: Stitchflow aggregate data across apps with 2+ instances, normalized to 500 employees
Orphaned accounts (ex-employees with access)7
Unused licenses12
IT hours spent on manual management/year101 hours
Unused license cost/year$3,925
IT labor cost/year$6,088
Cost of compliance misses/year$1,741
Total annual financial impact$11,754

The Concord pricing problem

Concord gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.

Tier comparison

PlanPriceSSOSCIM
Essentials$399-$499/month + $39-$49/user
Business$699/month + $54/user
EnterpriseCustom pricing

Pricing structure

PlanPriceSSOSCIM
Essentials$399-$499/month + $39-$49/user
Business$699/month + $54/user
EnterpriseCustom pricing

What this means in practice

Without SCIM provisioning, IT administrators must manually create, modify, and deactivate user accounts in Concord. For a contract management system where users need different permission levels based on their role (legal approval authority, procurement access, sales contract creation), this creates several problems:

Role assignment delays
New legal team members can't access contracts until IT manually provisions their account with appropriate permissions
Security gaps
Departing employees retain access until manual deprovisioning occurs
Audit complexity
No automated trail of who has access to what contract types or approval levels

Additional constraints

Limited SSO documentation
While SAML SSO is mentioned for Enterprise plans, configuration details aren't publicly available
Custom pricing barrier
Enterprise features require sales conversations with no transparent pricing
Role complexity
Contract management involves nuanced permissions (view vs. edit vs. approve) that benefit from automated provisioning
Department-specific access
Legal, procurement, and sales teams typically need different contract visibility, making manual management error-prone

Summary of challenges

  • Concord does not provide native SCIM at any price tier
  • Organizations must rely on third-party tools or manual provisioning
  • Our research shows teams manually provisioning this app spend significant hidden costs annually

What Concord actually offers for identity

SAML SSO (Plan unclear)

Concord mentions SSO in their security documentation but provides minimal implementation details:

SettingDetails
ProtocolSAML (specifics not documented)
Supported IdPsNot specified publicly
ConfigurationContact vendor for setup details
JIT provisioningNot documented

Critical gap: Concord's public documentation doesn't specify which plan includes SSO or provide configuration guidance. Their security page mentions "SSO and MFA" as features but requires contacting sales for specifics.

SCIM Provisioning

FeatureSupported?
Create users❌ No native SCIM documented
Update users❌ No native SCIM documented
Deactivate users❌ No native SCIM documented
Group mapping❌ No native SCIM documented

The reality for IT teams

Concord positions itself as an enterprise contract lifecycle management platform with security features, but their identity management offerings are poorly documented. The $399-699/month pricing suggests enterprise-grade capabilities, yet basic SSO implementation details aren't publicly available.

For legal and procurement teams managing contract access, this creates a procurement bottleneck—you'll need custom calls with Concord's sales team to understand what identity features exist and at what cost.

What IT admins are saying

Concord's limited provisioning documentation leaves IT teams in the dark:

  • No public SCIM documentation or implementation guides
  • SSO configuration details require contacting sales
  • Unclear which features are available at different pricing tiers
  • Manual user management necessary for contract access controls

Limited public documentation on SSO/SCIM

Community feedback on integration capabilities

Contact vendor for enterprise features

Concord's approach to advanced security configurations

The recurring theme

IT teams can't evaluate Concord's provisioning capabilities without entering a sales process, and once implemented, user management appears to require manual intervention for a platform handling sensitive contract data.

The decision

Your SituationRecommendation
Small legal team (<10 users) with basic contract needsManual management is acceptable
Growing legal department with frequent contract staff changesUse Stitchflow: automation essential for role-based access
Enterprise legal team (25+ users) across multiple departmentsUse Stitchflow: automation essential for compliance and audit trail
Multi-entity organization with complex signature authority workflowsUse Stitchflow: automation strongly recommended
Companies requiring detailed provisioning documentation for complianceUse Stitchflow: Concord lacks detailed SCIM/provisioning documentation

The bottom line

Concord is a solid contract lifecycle management platform, but it lacks documented SCIM provisioning capabilities despite serving legal teams that need strict access controls. For organizations that require automated user provisioning with proper audit trails for contract management access, Stitchflow provides the missing automation layer.

Make Concord workflows AI-native

Concord has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.

Covers apps without native SCIM, including the ones without APIs
Less than a week, start to finish (~2 hours of your time)
Built with your team; extend to anything else in the company
Book a Demo

Technical specifications

SCIM Version

Not specified

Supported Operations

Not specified

Supported Attributes

SCIM provisioning not documentedSSO available but details limitedContact vendor for enterprise features

Plan requirement

Not specified

Prerequisites

Not specified

Key limitations

  • SCIM provisioning not documented
  • SSO available but details limited
  • Contact vendor for enterprise features

Documentation not available.

Unlock SCIM for
Concord

Concord has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.

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Last updated: 2026-01-11

* Pricing and features sourced from public documentation.

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