Summary and recommendation
Craft, the modern document and note-taking platform for Mac and iOS users, does not offer SCIM provisioning on any plan. While Craft provides SAML SSO authentication on their Business plan ($250-300/month), this only handles login verification—not user lifecycle management. IT teams must manually create, update, and remove user accounts in Craft, even when SSO is enabled. For organizations managing collaborative document workflows and team workspaces, this creates a significant operational burden as employees join, change roles, or leave the company.
The lack of automated provisioning becomes particularly problematic for teams using Craft's collaborative features like shared spaces and document permissions. Without SCIM, IT administrators have no automated way to ensure departing employees lose access to potentially sensitive documents, or that new team members get appropriate workspace permissions based on their role. This manual process creates both security risks and compliance gaps for organizations that need to demonstrate proper access controls.
The strategic alternative
Craft has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.
Quick SCIM facts
| SCIM available? | No |
| SCIM tier required | N/A |
| SSO required first? | No |
| SSO available? | Yes |
| SSO protocol | Not documented |
| Documentation | Not available |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | Via third-party | ❌ | No OIN listing found. SSO may be available on Business plan but SCIM provisioning not documented. |
| Microsoft Entra ID | Via third-party | ❌ | No Entra ID provisioning documentation. Contact vendor for enterprise identity options. |
| Google Workspace | Via third-party | ❌ | No native support |
| OneLogin | Via third-party | ❌ | No native support |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Craft accounts manually. Here's what that costs:
The Craft pricing problem
Craft gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Tier comparison
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Plus | $8/month per user | ||
| Business | $250/month flat | ||
| Enterprise | Contact sales |
Pricing structure
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Plus | $8/month per user | ||
| Business | $250/month flat | ||
| Enterprise | Contact sales |
What this means in practice
Without SCIM provisioning, IT teams must:
For a 50-person team on the Business plan, you're paying $250/month for basic team collaboration but still doing manual user management for every new hire and departure.
Additional constraints
Summary of challenges
- Craft does not provide native SCIM at any price tier
- Organizations must rely on third-party tools or manual provisioning
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What Craft actually offers for identity
SAML SSO (Business plan)
Craft includes SAML single sign-on on their Business plan, but the implementation details are not publicly documented:
| Setting | Details |
|---|---|
| Protocol | SAML (assumed based on industry standard) |
| Supported IdPs | Not documented - contact vendor |
| Configuration | Not documented |
| User requirement | Unknown - contact vendor for details |
Critical gap: Craft provides no public documentation about their SSO implementation, supported identity providers, or configuration requirements. Teams must contact sales to understand basic SSO capabilities.
No SCIM provisioning
Craft does not offer SCIM provisioning at any tier:
| Feature | Supported? |
|---|---|
| SAML SSO | ✓ Yes (Business plan) |
| OIDC SSO | ❌ No |
| SCIM provisioning | ❌ No |
| Create users | ❌ No |
| Update users | ❌ No |
| Deactivate users | ❌ No |
| Group sync | ❌ No |
The Business plan reality: At $250-300/month, you're paying primarily for team collaboration features like dedicated spaces and shared workspaces. The SSO capability is poorly documented and there's no automated user management whatsoever.
Why this matters for IT: Without SCIM, you'll manually manage every user addition, role change, and offboarding in Craft's interface. For a document collaboration tool where access control matters, this creates ongoing administrative overhead and security risks.
What IT admins are saying
Community sentiment on Craft's enterprise identity features reveals frustration with the lack of transparency around provisioning capabilities:
- No public documentation on SCIM provisioning availability
- Enterprise identity features require contacting sales with no clear pricing
- SSO details are vague despite Business plan pricing at $250-300/month
- Limited information on user lifecycle management for team workspaces
Limited enterprise identity documentation
The recurring theme
IT teams evaluating Craft for document collaboration hit a wall when trying to understand how user provisioning actually works. With Business plans starting at $250/month but no clear SCIM documentation, administrators must go through lengthy sales processes just to learn if automated provisioning is even possible.
The decision
| Your Situation | Recommendation |
|---|---|
| Small creative team (<10 users) | Manual management is acceptable |
| Stable team with infrequent user changes | Use Business plan with manual provisioning |
| Growing team requiring frequent onboarding | Use Stitchflow: automation eliminates manual overhead |
| Enterprise with compliance requirements | Use Stitchflow: essential for audit trail and governance |
| Multiple workspaces or complex permissions | Use Stitchflow: automation strongly recommended |
The bottom line
Craft offers elegant document collaboration, but lacks any documented SCIM provisioning capabilities. Even on the $250/month Business plan, user management appears entirely manual. For teams that need automated provisioning without the guesswork of undocumented enterprise features, Stitchflow provides the clarity and control you need.
Make Craft workflows AI-native
Craft has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.
Technical specifications
SCIM Version
Not specifiedSupported Operations
Not specifiedSupported Attributes
Plan requirement
Not specifiedPrerequisites
Not specifiedKey limitations
- SCIM provisioning not documented
- SSO details not publicly available
- Contact vendor for enterprise features
Documentation not available.
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Craft
Craft has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.
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