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Craft SCIM guide

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How to automate Craft user provisioning, and what it actually costs

Summary and recommendation

Craft, the modern document and note-taking platform for Mac and iOS users, does not offer SCIM provisioning on any plan. While Craft provides SAML SSO authentication on their Business plan ($250-300/month), this only handles login verification—not user lifecycle management. IT teams must manually create, update, and remove user accounts in Craft, even when SSO is enabled. For organizations managing collaborative document workflows and team workspaces, this creates a significant operational burden as employees join, change roles, or leave the company.

The lack of automated provisioning becomes particularly problematic for teams using Craft's collaborative features like shared spaces and document permissions. Without SCIM, IT administrators have no automated way to ensure departing employees lose access to potentially sensitive documents, or that new team members get appropriate workspace permissions based on their role. This manual process creates both security risks and compliance gaps for organizations that need to demonstrate proper access controls.

The strategic alternative

Craft has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.

Quick SCIM facts

SCIM available?No
SCIM tier requiredN/A
SSO required first?No
SSO available?Yes
SSO protocolNot documented
DocumentationNot available

Supported identity providers

IdPSSOSCIMNotes
OktaVia third-partyNo OIN listing found. SSO may be available on Business plan but SCIM provisioning not documented.
Microsoft Entra IDVia third-partyNo Entra ID provisioning documentation. Contact vendor for enterprise identity options.
Google WorkspaceVia third-partyNo native support
OneLoginVia third-partyNo native support

The cost of not automating

Without SCIM (or an alternative like Stitchflow), your IT team manages Craft accounts manually. Here's what that costs:

Source: Stitchflow aggregate data across apps with 2+ instances, normalized to 500 employees
Orphaned accounts (ex-employees with access)7
Unused licenses12
IT hours spent on manual management/year101 hours
Unused license cost/year$3,925
IT labor cost/year$6,088
Cost of compliance misses/year$1,741
Total annual financial impact$11,754

The Craft pricing problem

Craft gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.

Tier comparison

PlanPriceSSOSCIM
Plus$8/month per user
Business$250/month flat
EnterpriseContact sales

Pricing structure

PlanPriceSSOSCIM
Plus$8/month per user
Business$250/month flat
EnterpriseContact sales

What this means in practice

Without SCIM provisioning, IT teams must:

Manually invite users
to Craft workspaces after SSO authentication
Rely on just-in-time provisioning
that may not work consistently
Manually manage document sharing permissions
for each team member
Handle offboarding manually
deactivated users in your IdP may retain access to shared documents

For a 50-person team on the Business plan, you're paying $250/month for basic team collaboration but still doing manual user management for every new hire and departure.

Additional constraints

Limited enterprise documentation
SSO and identity management features aren't publicly documented
Workspace permission complexity
Document sharing and team space access requires manual coordination
No group-based provisioning
Can't automatically assign users to specific Craft spaces based on department or role
Vendor contact required
Must engage Craft sales to understand enterprise identity capabilities

Summary of challenges

  • Craft does not provide native SCIM at any price tier
  • Organizations must rely on third-party tools or manual provisioning
  • Our research shows teams manually provisioning this app spend significant hidden costs annually

What Craft actually offers for identity

SAML SSO (Business plan)

Craft includes SAML single sign-on on their Business plan, but the implementation details are not publicly documented:

SettingDetails
ProtocolSAML (assumed based on industry standard)
Supported IdPsNot documented - contact vendor
ConfigurationNot documented
User requirementUnknown - contact vendor for details

Critical gap: Craft provides no public documentation about their SSO implementation, supported identity providers, or configuration requirements. Teams must contact sales to understand basic SSO capabilities.

No SCIM provisioning

Craft does not offer SCIM provisioning at any tier:

FeatureSupported?
SAML SSO✓ Yes (Business plan)
OIDC SSO❌ No
SCIM provisioning❌ No
Create users❌ No
Update users❌ No
Deactivate users❌ No
Group sync❌ No

The Business plan reality: At $250-300/month, you're paying primarily for team collaboration features like dedicated spaces and shared workspaces. The SSO capability is poorly documented and there's no automated user management whatsoever.

Why this matters for IT: Without SCIM, you'll manually manage every user addition, role change, and offboarding in Craft's interface. For a document collaboration tool where access control matters, this creates ongoing administrative overhead and security risks.

What IT admins are saying

Community sentiment on Craft's enterprise identity features reveals frustration with the lack of transparency around provisioning capabilities:

  • No public documentation on SCIM provisioning availability
  • Enterprise identity features require contacting sales with no clear pricing
  • SSO details are vague despite Business plan pricing at $250-300/month
  • Limited information on user lifecycle management for team workspaces

Limited enterprise identity documentation

IT community feedback on Craft's identity management options

The recurring theme

IT teams evaluating Craft for document collaboration hit a wall when trying to understand how user provisioning actually works. With Business plans starting at $250/month but no clear SCIM documentation, administrators must go through lengthy sales processes just to learn if automated provisioning is even possible.

The decision

Your SituationRecommendation
Small creative team (<10 users)Manual management is acceptable
Stable team with infrequent user changesUse Business plan with manual provisioning
Growing team requiring frequent onboardingUse Stitchflow: automation eliminates manual overhead
Enterprise with compliance requirementsUse Stitchflow: essential for audit trail and governance
Multiple workspaces or complex permissionsUse Stitchflow: automation strongly recommended

The bottom line

Craft offers elegant document collaboration, but lacks any documented SCIM provisioning capabilities. Even on the $250/month Business plan, user management appears entirely manual. For teams that need automated provisioning without the guesswork of undocumented enterprise features, Stitchflow provides the clarity and control you need.

Make Craft workflows AI-native

Craft has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.

Covers apps without native SCIM, including the ones without APIs
Less than a week, start to finish (~2 hours of your time)
Built with your team; extend to anything else in the company
Book a Demo

Technical specifications

SCIM Version

Not specified

Supported Operations

Not specified

Supported Attributes

SCIM provisioning not documentedSSO details not publicly availableContact vendor for enterprise features

Plan requirement

Not specified

Prerequisites

Not specified

Key limitations

  • SCIM provisioning not documented
  • SSO details not publicly available
  • Contact vendor for enterprise features

Documentation not available.

Unlock SCIM for
Craft

Craft has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.

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Last updated: 2026-01-11

* Pricing and features sourced from public documentation.

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