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Darktrace SCIM guide

Connector Only

How to automate Darktrace user provisioning, and what it actually costs

Native SCIM not available

Summary and recommendation

Darktrace, the AI-powered cybersecurity platform, does not support SCIM provisioning on any plan, including their Enterprise tier. While Darktrace offers custom SAML SSO integration with identity providers like Okta and Entra ID, this only handles authentication—not user lifecycle management. IT teams must manually create, modify, and deprovision user accounts within Darktrace's interface, even when users are added or removed from the organization.

This manual approach creates significant operational overhead for security teams managing access to critical cybersecurity infrastructure. Without automated provisioning, departed employees may retain access to sensitive threat detection data and security controls. The gap becomes particularly problematic for organizations with frequent personnel changes or compliance requirements that mandate timely access revocation.

The strategic alternative

Darktrace has no native SCIM. That leaves a workflow gap in offboarding, access reviews, and license cleanup unless your team handles the app another way. Stitchflow builds and maintains the IT workflows your team still runs manually, across every app, including the ones without APIs.

Quick SCIM facts

SCIM available?No
SCIM tier requiredN/A
SSO required first?No
SSO available?Yes
SSO protocolSAML 2.0
DocumentationNot available

Supported identity providers

IdPSSOSCIMNotes
OktaCustom SAML integration, not in OIN
Microsoft Entra IDCustom SAML integration
Google WorkspaceVia third-partyNo native support
OneLoginVia third-partyNo native support

The cost of not automating

Without SCIM (or an alternative like Stitchflow), your IT team manages Darktrace accounts manually. Here's what that costs:

Source: Stitchflow research, normalized to 500 employees:
Orphaned accounts (ex-employees with access)5
Unused licenses12
IT hours spent on manual management/year85 hours
Unused license cost/year$3,500
IT labor cost/year$5,100
Cost of compliance misses/year$890
Total annual financial impact$9,490

The Darktrace pricing problem

Darktrace gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.

Tier comparison

PlanPriceSSOSCIM
StandardCustom quote
EnterpriseCustom quote

Pricing and provisioning options

PlanPricingSCIMSSO
StandardCustom quote❌ Not available✓ Custom SAML
EnterpriseCustom quote❌ Not available✓ Custom SAML

Note: Darktrace pricing is entirely quote-based with no publicly available pricing tiers. SSO requires custom SAML configuration and is not available through standard IdP app galleries.

What this means in practice

Without SCIM support, every Darktrace user lifecycle event requires manual intervention:

New hires
IT must manually create accounts after onboarding
Role changes
Permission updates require manual configuration in Darktrace
Departures
No automated deprovisioning - accounts must be manually disabled
Bulk changes
No way to efficiently manage large user groups or organizational restructures

This creates significant security exposure, as departed employees may retain Darktrace access until IT manually removes them.

Additional constraints

Custom SAML only
SSO integration requires manual configuration outside standard IdP app catalogs
No API automation
While Darktrace has APIs for threat data, user management APIs are limited
Enterprise security tool
High-stakes environment where provisioning mistakes have serious security implications
Complex role structures
Darktrace's sophisticated permission model makes manual management even more error-prone

Summary of challenges

  • Darktrace does not provide native SCIM at any price tier
  • Organizations must rely on third-party tools or manual provisioning
  • Our research shows teams manually provisioning this app spend significant hidden costs annually

What Darktrace actually offers for identity

SAML SSO (Custom Integration)

Darktrace supports SAML 2.0 federation through custom configuration:

SettingDetails
ProtocolSAML 2.0
Supported IdPsOkta, Entra ID, Google Workspace, OneLogin
ConfigurationManual SAML setup via Darktrace admin portal
User requirementManual user creation required

Critical limitation: Darktrace's SAML implementation provides authentication only. All user lifecycle management—creating accounts, updating roles, removing access—must be handled manually through the Darktrace interface.

No Okta Integration Network Listing

Darktrace is not available in Okta's Integration Network, meaning:

FeatureSupported?
SAML SSO✓ Yes (custom config)
OIDC SSO❌ No
SWA (password vaulting)❌ No
Create users❌ No
Update users❌ No
Deactivate users❌ No
Group push❌ No

No SCIM API Available

Darktrace provides no SCIM endpoint or API for user provisioning. This forces IT teams to:

Manually create each user account in Darktrace
Manually assign roles and permissions
Manually remove access when employees leave
Maintain separate user databases across Darktrace and your IdP

For enterprise security platforms handling sensitive threat detection, this manual approach creates significant operational overhead and potential security gaps when user access isn't properly deprovisioned.

What IT admins are saying

Darktrace's complete absence of automated provisioning creates ongoing operational headaches for IT teams managing enterprise security platforms:

  • Manual user creation and removal for every team member
  • No synchronization with identity providers despite enterprise pricing
  • Time-intensive onboarding process for security analysts
  • Risk of orphaned accounts when employees leave

Darktrace requires manual user management which is a pain point for our IT operations. For an enterprise security solution, the lack of SCIM provisioning is surprising.

IT Director, r/sysadmin

We have to manually create accounts in Darktrace for every new security team member. It's 2024 and we're still doing this manually for a platform that costs six figures.

Security Operations Manager, Spiceworks Community

The recurring theme

Organizations paying premium prices for enterprise cybersecurity find themselves stuck with manual user management processes that don't scale with their security operations teams.

The decision

Your SituationRecommendation
Small security team (<10 users) with low turnoverManual management is workable with SSO
Medium organization (25+ users) needing security tool accessUse Stitchflow: manual provisioning creates security gaps
Enterprise with SOC compliance requirementsUse Stitchflow: automated audit trail essential
Rapid scaling organizationUse Stitchflow: manual onboarding delays compromise security posture
Multi-department security operationsUse Stitchflow: consistent access management across teams

The bottom line

Darktrace has no native SCIM. That means one more workflow gap in offboarding, access reviews, and license cleanup unless your team handles it another way.

Close the Darktrace workflow gap

Darktrace is one gap in a broader workflow. Stitchflow builds and maintains the offboarding, access review, or license workflow across every app in your environment.

Across every app in the workflow, including the ones without APIs
Built in less than a week, with roughly 2 hours from your team
You review the exceptions. Stitchflow maintains the workflow underneath
Start with the free gap diagnostic

Technical specifications

SCIM Version

Not specified

Supported Operations

Not specified

Supported Attributes

No SCIM support availableManual user management onlySSO via custom SAML configuration

Plan requirement

Not specified

Prerequisites

Not specified

Key limitations

  • No SCIM support available
  • Manual user management only
  • SSO via custom SAML configuration

Documentation not available.

Close the workflow gap in
Darktrace

Darktrace has no native SCIM. That leaves one more workflow gap in offboarding, access reviews, and license cleanup unless your team handles it another way.

Start with the free gap diagnostic
Admin Console
Directory
Applications
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Darktrace
via Stitchflow

Last updated: 2026-01-20

* Pricing and features sourced from public documentation.

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