Summary and recommendation
Follow Up Boss, the real estate CRM platform, does not support SCIM provisioning or SSO integration on any plan. Despite offering Pro ($499/month for 10 users) and Business ($1,000/month for 30 users) tiers, the platform lacks any identity provider integrations. API access is only available on the Business plan, but even then, there's no documented SCIM endpoint or user management API. This creates a significant blind spot for IT teams managing real estate organizations, as Follow Up Boss is designed specifically for real estate workflows rather than enterprise identity management.
The lack of automated provisioning means IT administrators must manually create, update, and deactivate user accounts in Follow Up Boss—a time-consuming process that becomes increasingly problematic as real estate teams scale. Without SCIM integration, there's no way to ensure user access is immediately revoked when agents leave the company or change roles, creating potential data security and compliance risks in an industry that handles sensitive client information and financial data.
The strategic alternative
Follow Up Boss has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.
Quick SCIM facts
| SCIM available? | No |
| SCIM tier required | N/A |
| SSO required first? | No |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Not available |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | Via third-party | ❌ | No Okta OIN integration found |
| Microsoft Entra ID | Via third-party | ❌ | No Microsoft Entra integration documentation found |
| Google Workspace | Via third-party | ❌ | No native support |
| OneLogin | Via third-party | ❌ | No native support |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Follow Up Boss accounts manually. Here's what that costs:
The Follow Up Boss pricing problem
Follow Up Boss gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Tier comparison
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Pro | $499/month (10 users) | ||
| Business | $1,000/month (30 users) |
Pricing and integration options
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Pro | $499/month (10 users) | ||
| Business | $1,000/month (30 users) |
API access: Only available on the Business plan ($1,000/month), but there's no provisioning API documented.
What this means in practice
Without any identity provider integration, every Follow Up Boss user management task is manual:
The $1,000/month Business plan requirement just for API access makes automation expensive for smaller real estate teams that might otherwise use the $499 Pro plan.
Additional constraints
Summary of challenges
- Follow Up Boss does not provide native SCIM at any price tier
- Organizations must rely on third-party tools or manual provisioning
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What Follow Up Boss actually offers for identity
Follow Up Boss provides no native identity management features. The platform is built specifically for real estate teams and lacks enterprise-grade identity integrations entirely.
Current Identity Capabilities
| Feature | Available? |
|---|---|
| SAML SSO | ❌ No |
| OIDC SSO | ❌ No |
| SCIM provisioning | ❌ No |
| API-based provisioning | ❌ No |
| Okta integration | ❌ No |
| Entra integration | ❌ No |
| Any IdP integration | ❌ No |
What you get instead
Follow Up Boss focuses entirely on real estate CRM functionality:
The reality: Follow Up Boss treats user management as a manual administrative task. There's no API access on the Pro plan ($499/month), and even the Business plan ($1,000/month) API documentation makes no mention of user provisioning endpoints.
This makes sense for small real estate brokerages managing 10-30 agents, but creates significant operational overhead for larger organizations that need automated user lifecycle management.
What IT admins are saying
Follow Up Boss's complete absence of identity management features creates significant challenges for IT teams managing real estate organizations:
- No SCIM or automated provisioning capabilities whatsoever
- Zero SSO/SAML integration options available
- API access locked behind the $1,000/month Platform plan
- Manual user management required for all account changes
- Built for real estate agents, not enterprise IT workflows
Follow Up Boss has 250+ integrations with lead sources like Zillow and Realtor.com, but zero integrations with identity providers. Every user account has to be created manually.
We're paying $1,000/month just to get API access, and even then there's no automated provisioning. It's all manual CSV imports and exports.
The recurring theme
Follow Up Boss treats user management as a real estate agent problem, not an IT problem. There's no recognition that larger real estate organizations need the same identity management capabilities as any other business.
The decision
| Your Situation | Recommendation |
|---|---|
| Small real estate team (<10 agents) | Manual management is acceptable |
| Growing brokerage (15+ agents) with turnover | Use Stitchflow: automation prevents access sprawl |
| Enterprise real estate company (50+ users) | Use Stitchflow: automation essential for scale |
| Multi-office brokerage with compliance needs | Use Stitchflow: automation essential for audit trail |
| Real estate franchise with standardized IT | Use Stitchflow: automation strongly recommended |
The bottom line
Follow Up Boss excels at real estate CRM but offers zero identity management capabilities—no SCIM, no SSO, and API access only starts at $1,000/month. For growing brokerages that need user provisioning automation without the manual overhead, Stitchflow delivers enterprise-grade identity management at real estate industry pricing.
Make Follow Up Boss workflows AI-native
Follow Up Boss has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.
Technical specifications
SCIM Version
Not specifiedSupported Operations
Not specifiedSupported Attributes
Plan requirement
Not specifiedPrerequisites
Not specifiedKey limitations
- No SCIM provisioning available
- No SSO/SAML integration documented
- API access only on Platform plan ($1,000/month)
- Designed for real estate teams, not enterprise IT
- 250+ lead source integrations but no identity provider integrations
Documentation not available.
Unlock SCIM for
Follow Up Boss
Follow Up Boss has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.
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