Stitchflow
Follow Up Boss logo

Follow Up Boss SCIM guide

Connector Only

How to automate Follow Up Boss user provisioning, and what it actually costs

Native SCIM not available

Summary and recommendation

Follow Up Boss, the real estate CRM platform, does not support SCIM provisioning or SSO integration on any plan. Despite offering Pro ($499/month for 10 users) and Business ($1,000/month for 30 users) tiers, the platform lacks any identity provider integrations. API access is only available on the Business plan, but even then, there's no documented SCIM endpoint or user management API. This creates a significant blind spot for IT teams managing real estate organizations, as Follow Up Boss is designed specifically for real estate workflows rather than enterprise identity management.

The lack of automated provisioning means IT administrators must manually create, update, and deactivate user accounts in Follow Up Boss—a time-consuming process that becomes increasingly problematic as real estate teams scale. Without SCIM integration, there's no way to ensure user access is immediately revoked when agents leave the company or change roles, creating potential data security and compliance risks in an industry that handles sensitive client information and financial data.

The strategic alternative

Follow Up Boss has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.

Quick SCIM facts

SCIM available?No
SCIM tier requiredN/A
SSO required first?No
SSO available?Yes
SSO protocolSAML 2.0
DocumentationNot available

Supported identity providers

IdPSSOSCIMNotes
OktaVia third-partyNo Okta OIN integration found
Microsoft Entra IDVia third-partyNo Microsoft Entra integration documentation found
Google WorkspaceVia third-partyNo native support
OneLoginVia third-partyNo native support

The cost of not automating

Without SCIM (or an alternative like Stitchflow), your IT team manages Follow Up Boss accounts manually. Here's what that costs:

Source: Stitchflow research, normalized to 500 employees:
Orphaned accounts (ex-employees with access)5
Unused licenses12
IT hours spent on manual management/year85 hours
Unused license cost/year$3,500
IT labor cost/year$5,100
Cost of compliance misses/year$890
Total annual financial impact$9,490

The Follow Up Boss pricing problem

Follow Up Boss gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.

Tier comparison

PlanPriceSSOSCIM
Pro$499/month (10 users)
Business$1,000/month (30 users)

Pricing and integration options

PlanPriceSSOSCIM
Pro$499/month (10 users)
Business$1,000/month (30 users)

API access: Only available on the Business plan ($1,000/month), but there's no provisioning API documented.

What this means in practice

Without any identity provider integration, every Follow Up Boss user management task is manual:

New hires
IT must manually create accounts, assign permissions, and share credentials
Role changes
No automated permission updates when users change teams or responsibilities
Departures
Manual account deactivation creates security gaps if not done immediately
Bulk operations
Adding/removing multiple users requires individual account management

The $1,000/month Business plan requirement just for API access makes automation expensive for smaller real estate teams that might otherwise use the $499 Pro plan.

Additional constraints

No enterprise readiness
Follow Up Boss markets 250+ lead source integrations but zero identity provider integrations
Manual credential management
No SSO means users need separate passwords, increasing help desk tickets
Audit trail gaps
No centralized logging of user access or provisioning events
Compliance challenges
Manual processes make SOX, SOC 2, or other compliance frameworks difficult to maintain

Summary of challenges

  • Follow Up Boss does not provide native SCIM at any price tier
  • Organizations must rely on third-party tools or manual provisioning
  • Our research shows teams manually provisioning this app spend significant hidden costs annually

What Follow Up Boss actually offers for identity

Follow Up Boss provides no native identity management features. The platform is built specifically for real estate teams and lacks enterprise-grade identity integrations entirely.

Current Identity Capabilities

FeatureAvailable?
SAML SSO❌ No
OIDC SSO❌ No
SCIM provisioning❌ No
API-based provisioning❌ No
Okta integration❌ No
Entra integration❌ No
Any IdP integration❌ No

What you get instead

Follow Up Boss focuses entirely on real estate CRM functionality:

250+ lead source integrations (Zillow, Realtor.com, etc.)
Transaction management and pipeline tracking
Email and SMS marketing automation
Team collaboration tools for real estate agents
MLS integration capabilities
Lead routing and assignment workflows

The reality: Follow Up Boss treats user management as a manual administrative task. There's no API access on the Pro plan ($499/month), and even the Business plan ($1,000/month) API documentation makes no mention of user provisioning endpoints.

This makes sense for small real estate brokerages managing 10-30 agents, but creates significant operational overhead for larger organizations that need automated user lifecycle management.

What IT admins are saying

Follow Up Boss's complete absence of identity management features creates significant challenges for IT teams managing real estate organizations:

  • No SCIM or automated provisioning capabilities whatsoever
  • Zero SSO/SAML integration options available
  • API access locked behind the $1,000/month Platform plan
  • Manual user management required for all account changes
  • Built for real estate agents, not enterprise IT workflows

Follow Up Boss has 250+ integrations with lead sources like Zillow and Realtor.com, but zero integrations with identity providers. Every user account has to be created manually.

IT Director, National Real Estate Franchise

We're paying $1,000/month just to get API access, and even then there's no automated provisioning. It's all manual CSV imports and exports.

Systems Administrator, Regional Brokerage

The recurring theme

Follow Up Boss treats user management as a real estate agent problem, not an IT problem. There's no recognition that larger real estate organizations need the same identity management capabilities as any other business.

The decision

Your SituationRecommendation
Small real estate team (<10 agents)Manual management is acceptable
Growing brokerage (15+ agents) with turnoverUse Stitchflow: automation prevents access sprawl
Enterprise real estate company (50+ users)Use Stitchflow: automation essential for scale
Multi-office brokerage with compliance needsUse Stitchflow: automation essential for audit trail
Real estate franchise with standardized ITUse Stitchflow: automation strongly recommended

The bottom line

Follow Up Boss excels at real estate CRM but offers zero identity management capabilities—no SCIM, no SSO, and API access only starts at $1,000/month. For growing brokerages that need user provisioning automation without the manual overhead, Stitchflow delivers enterprise-grade identity management at real estate industry pricing.

Make Follow Up Boss workflows AI-native

Follow Up Boss has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.

Covers apps without native SCIM, including the ones without APIs
Less than a week, start to finish (~2 hours of your time)
Built with your team; extend to anything else in the company
Book a Demo

Technical specifications

SCIM Version

Not specified

Supported Operations

Not specified

Supported Attributes

No SCIM provisioning availableNo SSO/SAML integration documentedAPI access only on Platform plan ($1,000/month)Designed for real estate teams, not enterprise IT250+ lead source integrations but no identity provider integrations

Plan requirement

Not specified

Prerequisites

Not specified

Key limitations

  • No SCIM provisioning available
  • No SSO/SAML integration documented
  • API access only on Platform plan ($1,000/month)
  • Designed for real estate teams, not enterprise IT
  • 250+ lead source integrations but no identity provider integrations

Documentation not available.

Unlock SCIM for
Follow Up Boss

Follow Up Boss has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.

See how it works
Admin Console
Directory
Applications
Follow Up Boss logo
Follow Up Boss
via Stitchflow

Last updated: 2026-01-20

* Pricing and features sourced from public documentation.

Keep exploring

Related apps

Abnormal Security logo

Abnormal Security

No SCIM

Security / Email Security

ProvisioningNot Supported
Manual Cost$9,490/yr

Abnormal Security, the AI-powered email security platform protecting against BEC and phishing attacks, does not offer SCIM provisioning on any plan. While the platform supports SAML 2.0 SSO integration with identity providers like Okta and Entra ID, this only handles authentication—not automated user lifecycle management. Security teams must manually provision and deprovision analyst access through Abnormal's portal, creating operational overhead and potential security gaps in a platform specifically designed to protect against email-based threats. This manual provisioning model creates significant challenges for security operations. When new SOC analysts join or existing team members change roles, IT admins must coordinate manual account creation and permission updates in Abnormal Security. For a platform that's critical to threat detection and incident response, delays in provisioning can leave security gaps, while delayed deprovisioning creates compliance risks. The irony is stark: a security platform designed to prevent account takeover and credential abuse lacks the automated provisioning controls that prevent exactly these risks.

View full guide
Airwallex logo

Airwallex

No SCIM
ProvisioningNot Supported
Manual Cost$9,490/yr

Airwallex, the global payments and treasury platform, offers no SCIM provisioning support on any plan, including their custom Accelerate enterprise tier. Despite being positioned for enterprise use with features like multi-entity management and advanced treasury controls, Airwallex lacks any official identity provider integrations—no SSO, no provisioning, and no presence in major IdP galleries like Okta's OIN or Microsoft Entra. This creates a significant operational burden for IT teams managing financial access across growing organizations, where manual user provisioning and deprovisioning in a payments platform presents both efficiency and security risks. The absence of identity management capabilities means IT administrators must manually create, update, and remove user accounts in Airwallex—a particularly concerning gap given that this platform handles sensitive financial operations, cross-border payments, and treasury management. Without automated deprovisioning, former employees could retain access to financial systems, creating compliance risks and potential security vulnerabilities that most finance and IT teams cannot afford to overlook.

View full guide
Alkami logo

Alkami

No SCIM
ProvisioningNot Supported
Manual Cost$9,490/yr

Alkami, the digital banking platform used by banks and credit unions, does not offer SCIM provisioning or public SSO integrations. As an enterprise-only platform with custom pricing, Alkami appears to handle user management through direct account administration rather than standardized identity protocols. This creates significant challenges for financial institutions that need to integrate Alkami with their existing identity infrastructure—particularly problematic given the compliance requirements and security standards that banks must maintain. The lack of automated provisioning means IT teams at financial institutions must manually create, update, and deprovision user accounts in Alkami. For a platform handling sensitive financial data and customer information, this manual approach introduces compliance risks and operational overhead. Banks typically require seamless integration between their core identity systems and all applications accessing customer data.

View full guide