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Healthie SCIM guide

Connector Only

How to automate Healthie user provisioning, and what it actually costs

Summary and recommendation

Healthie, the telehealth EHR platform for healthcare practices, does not support SCIM provisioning on any plan. While SSO is available via OAuth on the Enterprise (white-label) tier, this only handles authentication through email matching - not user lifecycle management. The SSO implementation has significant operational constraints: a 14 business day setup turnaround, limitation to one SSO configuration for providers and one for clients per sub-organization, and requires the expensive white-label Enterprise tier with custom pricing.

This creates a substantial gap for healthcare organizations managing practitioner access at scale. Without automated provisioning, IT teams must manually create, update, and deactivate Healthie accounts for healthcare providers, nurses, and administrative staff - a time-consuming process that introduces compliance risks in HIPAA-regulated environments. The lengthy SSO setup timeframe compounds these challenges, making rapid onboarding or offboarding nearly impossible.

The strategic alternative

Healthie has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.

Quick SCIM facts

SCIM available?No
SCIM tier requiredN/A
SSO required first?No
SSO available?Yes
SSO protocolSAML 2.0
DocumentationNot available

Supported identity providers

IdPSSOSCIMNotes
OktaVia third-partyNo Okta OIN integration found for Healthie.
Microsoft Entra IDVia third-partyNo Microsoft Entra gallery integration found for Healthie.
Google WorkspaceVia third-partyNo native support
OneLoginVia third-partyNo native support

The cost of not automating

Without SCIM (or an alternative like Stitchflow), your IT team manages Healthie accounts manually. Here's what that costs:

Source: Stitchflow research, normalized to 500 employees:
Orphaned accounts (ex-employees with access)5
Unused licenses12
IT hours spent on manual management/year85 hours
Unused license cost/year$3,500
IT labor cost/year$5,100
Cost of compliance misses/year$890
Total annual financial impact$9,490

The Healthie pricing problem

Healthie gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.

Tier comparison

PlanPriceSSOSCIM
StarterFree (up to 3 clients)
Core$19.99/mo (up to 10 clients)
Essentials/Group$49-149/mo
EnterpriseCustom pricing

Pricing and provisioning structure

PlanPricingSSOSCIM
StarterFree (up to 3 clients)
Core$19.99/mo (up to 10 clients)
Essentials/Group$49-149/mo
EnterpriseCustom pricing⚠️ OAuth only

What this means in practice

For basic provisioning needs

Manual account creation and management across all plans
No automated user lifecycle management
Email-based account matching only on Enterprise tier
Zero integration with identity providers like Okta or Entra

Enterprise upgrade requirements

Custom pricing negotiations (typically significant cost increases from $149/mo)
14 business day implementation timeline for SSO setup
Limited to one SSO configuration for providers and one for clients per sub-organization
White-label implementation requirement

Additional constraints

No IdP integration
Healthie isn't available in Okta OIN, Microsoft Entra gallery, or Google Workspace marketplace
SSO architectural limitations
OAuth-only approach means no SAML support and limited enterprise directory integration
Manual provisioning overhead
All user onboarding, role changes, and offboarding requires manual intervention
Healthcare compliance gaps
Manual provisioning creates audit trail and access control risks in regulated healthcare environments
Extended implementation cycles
14 business day turnaround for SSO setup blocks rapid deployment

Summary of challenges

  • Healthie does not provide native SCIM at any price tier
  • Organizations must rely on third-party tools or manual provisioning
  • Our research shows teams manually provisioning this app spend significant hidden costs annually

What Healthie actually offers for identity

OAuth SSO (Enterprise white-label only)

Healthie provides basic SSO capabilities, but only for Enterprise customers with full white-label deployments:

SettingDetails
ProtocolOAuth
Plan requirementEnterprise (custom pricing)
Setup time14 business day turnaround
Account matchingBy email address only
LimitationsOne SSO for providers, one for clients per sub-organization

Critical limitation: SSO setup requires a 14 business day implementation window and is limited to white-label Enterprise accounts. No self-service configuration available.

No Provisioning Capabilities

Healthie offers zero automated user management:

No SCIM support
No user creation through SSO
No deprovisioning when users are removed from IdP
Manual account creation required for all users
No group or role synchronization

Okta and Microsoft Entra Integration

PlatformIntegration Status
Okta OIN❌ Not available
Microsoft Entra Gallery❌ Not available
Third-party SCIM connectors❌ Not supported

The reality: Healthie's identity management is entirely manual. Even with Enterprise SSO, you're still creating accounts by hand and managing user lifecycle through their web interface.

For healthcare practices managing multiple providers and administrative staff, this creates significant operational overhead - especially when onboarding new team members or handling staff transitions.

What IT admins are saying

Healthie's limited identity integration creates significant administrative overhead for healthcare IT teams:

  • Manual user provisioning required - no automated account creation or deprovisioning
  • SSO restricted to Enterprise white-label plans with 14-day setup turnaround
  • Email-based account matching creates potential security gaps
  • Single SSO limitation per sub-organization restricts deployment flexibility

SSO setup has 14 business day turnaround

Healthie Enterprise documentation

Limited to one SSO for providers and one for clients per sub-org

Healthie technical specifications

The recurring theme

Healthcare practices using Healthie face a choice between expensive Enterprise plans for basic SSO or accepting completely manual user management - neither option scales well for growing organizations with compliance requirements.

The decision

Your SituationRecommendation
Small healthcare practice (<10 providers)Manual management is acceptable given limited user base
Growing practice with frequent staff changesUse Stitchflow: automate onboarding/offboarding for compliance
Multi-location healthcare organizationUse Stitchflow: automation essential for scale
Enterprise health system with compliance requirementsUse Stitchflow: automation critical for audit trail and security
Need immediate SSO deploymentUse Stitchflow: avoid Healthie's 14-day SSO setup turnaround

The bottom line

Healthie offers robust telehealth and EHR capabilities but provides no SCIM provisioning and requires Enterprise pricing plus a 14-day turnaround just for basic SSO. For healthcare organizations that need automated user management without the enterprise premium and lengthy deployment timelines, Stitchflow delivers SCIM-level provisioning on any Healthie plan.

Make Healthie workflows AI-native

Healthie has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.

Covers apps without native SCIM, including the ones without APIs
Less than a week, start to finish (~2 hours of your time)
Built with your team; extend to anything else in the company
Book a Demo

Technical specifications

SCIM Version

Not specified

Supported Operations

Not specified

Supported Attributes

SSO available via OAuth on full web white-label (Enterprise)No SCIM provisioning - SSO matches accounts by emailSSO setup has 14 business day turnaroundLimited to one SSO for providers and one for clients per sub-orgTelehealth EHR platform for healthcare practices

Plan requirement

Not specified

Prerequisites

Not specified

Key limitations

  • SSO available via OAuth on full web white-label (Enterprise)
  • No SCIM provisioning - SSO matches accounts by email
  • SSO setup has 14 business day turnaround
  • Limited to one SSO for providers and one for clients per sub-org
  • Telehealth EHR platform for healthcare practices

Documentation not available.

Unlock SCIM for
Healthie

Healthie has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.

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Last updated: 2026-01-20

* Pricing and features sourced from public documentation.

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