Summary and recommendation
Lifesize, the video conferencing platform now owned by Enghouse, does not offer SCIM provisioning on any plan. While Lifesize supports SAML 2.0 SSO integration with identity providers like Okta, Azure AD, and generic SAML providers, this only handles authentication—not user lifecycle management. IT teams must manually create, update, and deactivate user accounts in the Lifesize admin console, even though SSO can authenticate users once they exist in the system.
This creates a significant operational gap for organizations using Lifesize for company-wide video conferencing. Without automated provisioning, IT teams face the ongoing burden of manually managing user accounts as employees join, change roles, or leave the organization. For video conferencing platforms where user access needs to scale with organizational changes, this manual overhead becomes particularly problematic during onboarding/offboarding cycles and can create security risks when former employees retain access to meeting capabilities.
The strategic alternative
Lifesize has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.
Quick SCIM facts
| SCIM available? | No |
| SCIM tier required | N/A |
| SSO required first? | No |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Not available |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | Via third-party | ❌ | Supports SAML and SWA. User creation on assignment. Configure SSO in Lifesize Cloud Advanced Settings. Attribute mapping: firstname, lastname, email. |
| Microsoft Entra ID | Via third-party | ❌ | SP initiated SSO. Supports automated user provisioning. Available in Microsoft Entra US Government Cloud. Configure in Lifesize Cloud Advanced Settings. |
| Google Workspace | Via third-party | ❌ | No native support |
| OneLogin | Via third-party | ❌ | No native support |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Lifesize accounts manually. Here's what that costs:
The Lifesize pricing problem
Lifesize gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Tier comparison
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Free | $0 (25 participants) | ||
| Standard | $16.95/host/month | ||
| Plus | $14.95/host/month (15+ hosts) | ||
| Enterprise | $12.95/host/month (50+ hosts) |
Pricing structure
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Free | $0 (25 participants) | ||
| Standard | $16.95/host/month | ||
| Plus | $14.95/host/month (15+ hosts) | ||
| Enterprise | $12.95/host/month (50+ hosts) |
What this means in practice
Without SCIM, IT teams must manually:
For a 200-person company on the Enterprise plan ($2,590/month), this manual overhead becomes significant. New hires can't immediately join video calls, and offboarding delays create security risks with former employees potentially retaining meeting host privileges.
Additional constraints
Summary of challenges
- Lifesize does not provide native SCIM at any price tier
- Organizations must rely on third-party tools or manual provisioning
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What Lifesize actually offers for identity
SAML SSO (Enterprise tier)
Lifesize supports SAML 2.0 single sign-on with select identity providers:
| Setting | Details |
|---|---|
| Protocol | SAML 2.0 |
| Supported IdPs | Okta, Azure AD/Entra, generic SAML providers |
| Configuration | Configure in Lifesize Cloud Advanced Settings |
| User provisioning | Manual only - no SCIM support |
The reality: While Lifesize offers SAML SSO, there's no documented SCIM provisioning capability. Users must be manually created in Lifesize before they can authenticate via SSO.
Identity Provider Integrations
| IdP | SSO Support | Provisioning Method |
|---|---|---|
| Okta | ✓ SAML/SWA | User creation on assignment only |
| Azure AD/Entra | ✓ SAML | "Automated provisioning" (unclear method) |
| Google Workspace | ❌ No | Manual only |
| OneLogin | ❌ No | Manual only |
Translation: Despite Microsoft's documentation claiming "automated user provisioning" for Azure AD, Lifesize has no published SCIM endpoints. The Okta integration supports basic user creation on assignment, but lacks true lifecycle management (updates, deprovisioning, group sync).
What's actually missing
For a video conferencing platform where meeting access needs change frequently, the lack of proper provisioning creates ongoing administrative overhead.
What IT admins are saying
Community sentiment on Lifesize's provisioning capabilities reflects the reality of managing video conferencing without SCIM automation:
- Manual user provisioning required despite SSO availability
- No documented SCIM endpoint for automated lifecycle management
- Reliance on individual account creation for each meeting host
- Acquisition by Enghouse has left uncertainty about future automation features
"User creation on assignment" sounds automated, but IT admins quickly discover this only works during the initial SSO handoff - ongoing management still requires manual intervention.
The recurring theme
While Lifesize supports SAML SSO through major identity providers, the absence of SCIM means IT teams must manually provision and deprovision meeting hosts, creating administrative overhead that scales poorly as organizations grow.
The decision
| Your Situation | Recommendation |
|---|---|
| Small video conferencing team (<25 users) | Manual management is acceptable given no SCIM option |
| Medium organization using Free/Standard plans | Manual provisioning with SAML SSO for authentication |
| Enterprise deployment (50+ hosts) | Use Stitchflow: automation essential for scale |
| Multi-location company with frequent joiners/leavers | Use Stitchflow: manual provisioning becomes unmanageable |
| Organizations requiring audit trails for compliance | Use Stitchflow: automated provisioning provides necessary documentation |
The bottom line
Lifesize offers solid video conferencing capabilities with SAML SSO, but provides no SCIM support for automated user provisioning. For organizations managing more than a handful of hosts, manual user creation becomes a bottleneck that Stitchflow eliminates entirely.
Make Lifesize workflows AI-native
Lifesize has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.
Technical specifications
SCIM Version
Not specifiedSupported Operations
Not specifiedSupported Attributes
Plan requirement
Not specifiedPrerequisites
Not specifiedKey limitations
- No documented SCIM support
- SAML 2.0 SSO available
- Azure integration documented
Documentation not available.
Configuration for Okta
Integration type
Okta Integration Network (OIN) app
Where to enable
Docs
Supports SAML and SWA. User creation on assignment. Configure SSO in Lifesize Cloud Advanced Settings. Attribute mapping: firstname, lastname, email.
Use Stitchflow for automated provisioning.
Configuration for Entra ID
Integration type
Microsoft Entra Gallery app
Where to enable
SP initiated SSO. Supports automated user provisioning. Available in Microsoft Entra US Government Cloud. Configure in Lifesize Cloud Advanced Settings.
Use Stitchflow for automated provisioning.
Unlock SCIM for
Lifesize
Lifesize has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.
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