Summary and recommendation
Lusha, the B2B contact data platform used by sales teams and recruiters, does not support SCIM provisioning on any plan. While Lusha offers SAML 2.0 SSO integration with Okta, Azure AD, and custom SAML providers, this only handles authentication. User accounts must be manually created in Lusha before they can be assigned SSO access through your identity provider. This creates a significant operational burden for IT teams managing sales tool access across growing organizations.
The lack of SCIM means IT administrators must maintain a dual workflow: manually provisioning users in Lusha's dashboard, then separately configuring SSO assignments in their IdP. For sales organizations with frequent team changes, new hires, or seasonal SDR programs, this manual process becomes a bottleneck that delays user onboarding and increases the risk of access management errors. SSO alone doesn't solve the core problem of user lifecycle management.
The strategic alternative
Lusha has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.
Quick SCIM facts
| SCIM available? | No |
| SCIM tier required | N/A |
| SSO required first? | Yes |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Not available |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | Via third-party | ❌ | SSO via SAML 2.0. Provisioning supports schema discovery and attribute writeback features. Users must exist in Lusha before IdP assignment. |
| Microsoft Entra ID | Via third-party | ❌ | SSO tutorial available but no SCIM provisioning documented. SAML 2.0 configuration for authentication only. |
| Google Workspace | Via third-party | ❌ | No native support |
| OneLogin | Via third-party | ❌ | No native support |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Lusha accounts manually. Here's what that costs:
The Lusha pricing problem
Lusha gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Tier comparison
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Free | $0/month | ||
| Pro | $22.45-$39/user/month | ||
| Premium | $52.45-$70/user/month | ||
| Scale/Enterprise | Custom pricing |
Provisioning options
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Free | $0/month | ||
| Pro | $22.45-$39/user/month | ||
| Premium | $52.45-$70/user/month | ||
| Scale/Enterprise | Custom pricing |
Note: Okta's Integration Network lists "SCIM provisioning" for Lusha, but this contradicts Lusha's own documentation which only covers SSO setup.
What this means in practice
Without SCIM, IT admins must:
For sales teams using Lusha for prospecting data, this creates a significant administrative burden since sales rep turnover is typically high and onboarding needs to be fast.
Additional constraints
Summary of challenges
- Lusha does not provide native SCIM at any price tier
- Organizations must rely on third-party tools or manual provisioning
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What Lusha actually offers for identity
SAML SSO (Enterprise tier)
Lusha provides SAML 2.0 authentication with major identity providers:
| Setting | Details |
|---|---|
| Protocol | SAML 2.0 |
| Supported IdPs | Okta, Azure AD, custom SAML providers |
| Configuration | Entity ID: https://dashboard-services.lusha.com/v2/sso-saml |
| User requirement | Users must exist in Lusha before IdP assignment |
| Login modes | SP-initiated and IdP-initiated |
Critical limitation: Users must be manually created in Lusha before you can assign SSO access through your identity provider. There's no just-in-time provisioning or automated user creation.
Okta Integration (OIN listing shows SCIM support)
The Okta Integration Network listing indicates provisioning capabilities, but Lusha's documentation tells a different story:
| Feature | OIN Claims | Reality |
|---|---|---|
| SAML SSO | ✓ Yes | ✓ Yes |
| SCIM provisioning | ✓ Yes (Schema Discovery, Attribute Writeback) | ❌ Not documented |
| Create users | ✓ Yes | ❌ Manual creation required |
| Update users | ✓ Yes | ❌ Not documented |
| Deactivate users | ✓ Yes | ❌ Not documented |
The disconnect: While Okta's marketplace suggests full provisioning support with advanced features like schema discovery, Lusha's own documentation makes no mention of SCIM and explicitly requires manual user creation before SSO assignment.
Azure AD Integration
Microsoft's documentation covers SSO configuration but no provisioning:
Bottom line: Despite Okta's OIN listing suggesting otherwise, Lusha appears to offer only basic SAML SSO with manual user management. For sales teams scaling their contact data operations, this means IT still handles user onboarding and offboarding manually.
What IT admins are saying
Lusha's limited provisioning capabilities create ongoing headaches for IT teams managing sales tools:
- Manual user creation required before SSO assignment can work
- No SCIM provisioning documented, forcing admins to manage users in two places
- SSO configuration locks out email/password login, creating dependency issues
- Enterprise pricing required just to get basic SAML SSO functionality
Users must be part of Lusha account before IdP assignment.
Okta/Azure SSO locks out email/password login
The recurring theme
Even after paying for Enterprise pricing and configuring SSO, IT teams still can't automate user lifecycle management. Every new sales hire requires manual account creation in Lusha before SSO will work, and offboarding means remembering to clean up accounts in yet another system.
The decision
| Your Situation | Recommendation |
|---|---|
| Small sales team (<20 users) with low turnover | Manual user creation with SSO is manageable |
| Growing sales organization (20-100 users) | Use Stitchflow: automation prevents manual bottlenecks |
| Enterprise with frequent sales team changes | Use Stitchflow: automation essential for rapid onboarding |
| Multi-team deployment (sales, marketing, recruiting) | Use Stitchflow: automation strongly recommended |
| Compliance-focused organization needing audit trails | Use Stitchflow: automated provisioning with full audit logs |
The bottom line
Lusha provides valuable contact intelligence for sales teams, but user provisioning is entirely manual—even with SAML SSO, you must create accounts before users can authenticate. For sales organizations that need rapid user onboarding without IT bottlenecks, Stitchflow delivers the automation that Lusha doesn't offer.
Make Lusha workflows AI-native
Lusha has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.
Technical specifications
SCIM Version
Not specifiedSupported Operations
Not specifiedSupported Attributes
Plan requirement
Not specifiedPrerequisites
Not specifiedKey limitations
- No SCIM provisioning documented
- Users must exist in Lusha before IdP assignment
- Okta/Azure SSO locks out email/password login
Documentation not available.
Configuration for Okta
Integration type
Okta Integration Network (OIN) app
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Docs
SSO via SAML 2.0. Provisioning supports schema discovery and attribute writeback features. Users must exist in Lusha before IdP assignment.
Use Stitchflow for automated provisioning.
Configuration for Entra ID
Integration type
Microsoft Entra Gallery app
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
SSO tutorial available but no SCIM provisioning documented. SAML 2.0 configuration for authentication only.
Use Stitchflow for automated provisioning.
Unlock SCIM for
Lusha
Lusha has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.
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