Summary and recommendation
Metaplane, the data observability platform recently acquired by Datadog, does not support SCIM provisioning on any plan. While SSO is available on custom/enterprise plans, user provisioning must be handled manually through their web interface. This creates a significant operational burden for data teams that need to onboard engineers, analysts, and other stakeholders across multiple data monitoring projects - especially problematic given Metaplane's usage-based pricing model that scales with the number of monitors and data sources being tracked.
The lack of automated provisioning becomes particularly challenging in dynamic data engineering environments where team members frequently join projects, change roles, or need access to specific data pipelines and alerting configurations. Manual user management means IT teams can't enforce consistent access policies across data observability tools, creating compliance gaps in environments where data access must be tightly controlled and audited.
The strategic alternative
Metaplane has no native SCIM. That leaves a workflow gap in offboarding, access reviews, and license cleanup unless your team handles the app another way. Stitchflow builds and maintains the IT workflows your team still runs manually, across every app, including the ones without APIs.
Quick SCIM facts
| SCIM available? | No |
| SCIM tier required | N/A |
| SSO required first? | No |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Not available |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | ✓ | ❌ | SSO available on custom/enterprise plans. No documented SCIM provisioning support found. |
| Microsoft Entra ID | ✓ | ❌ | SSO available on custom/enterprise plans. No documented SCIM provisioning support found. |
| Google Workspace | Via third-party | ❌ | No native support |
| OneLogin | Via third-party | ❌ | No native support |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Metaplane accounts manually. Here's what that costs:
The Metaplane pricing problem
Metaplane gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Tier comparison
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Pro | Usage-based | ||
| Business | Usage-based | ||
| Enterprise | Custom quote |
Pricing structure
| Plan | Pricing | SSO | SCIM |
|---|---|---|---|
| Pro | Usage-based | ❌ | ❌ |
| Business | Usage-based | ❌ | ❌ |
| Enterprise | Custom quote | ✅ | ❌ |
Key constraints
What this means in practice
Without SCIM support, IT administrators face several operational challenges:
Manual user lifecycle management: Every new data engineer or analyst requires manual account creation, role assignment, and workspace configuration. When team members leave, administrators must manually locate and deactivate accounts across potentially dozens of data monitoring workspaces.
Role drift and access creep: Metaplane's workspace-based permissions require ongoing manual review. As data teams reorganize around different datasets or projects, user access levels often become misaligned with actual job responsibilities.
Audit trail gaps: Manual provisioning creates documentation overhead for compliance teams tracking data access permissions, especially critical for organizations with sensitive datasets under regulatory scrutiny.
Additional constraints
Summary of challenges
- Metaplane does not provide native SCIM at any price tier
- Organizations must rely on third-party tools or manual provisioning
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What Metaplane actually offers for identity
SAML SSO (Custom/Enterprise only)
Metaplane supports SAML 2.0 integration on custom and enterprise plans:
| Setting | Details |
|---|---|
| Protocol | SAML 2.0 |
| Supported IdPs | Okta, Entra ID, Google Workspace |
| Plan requirement | Custom/Enterprise pricing |
| User management | Manual account creation required |
Critical gap: Metaplane's SSO implementation provides authentication but no automated provisioning capabilities. Users must be manually created and managed within Metaplane's interface.
What's missing entirely
| Feature | Supported? |
|---|---|
| SCIM provisioning | ❌ No |
| Automated user creation | ❌ No |
| Automated user updates | ❌ No |
| Automated deprovisioning | ❌ No |
| Group synchronization | ❌ No |
| Role mapping | ❌ No |
The reality: Metaplane's identity features stop at basic SAML authentication. There's no documented SCIM support, no automated user lifecycle management, and no group-based access controls.
This leaves IT teams manually managing user accounts in yet another system, defeating the purpose of centralized identity management. With Metaplane's recent acquisition by Datadog, future identity features remain uncertain.
What IT admins are saying
Metaplane's lack of automated provisioning creates operational overhead for IT teams managing data observability access:
- Manual user provisioning required even with SSO configured
- Enterprise-only pricing gates create barriers for mid-market organizations
- Uncertainty around future integration capabilities following Datadog acquisition
- Usage-based pricing complexity makes access planning difficult
SSO is only available on custom/enterprise plans, which means smaller teams are stuck with manual password management.
The Datadog acquisition has everyone wondering what happens to existing integrations and whether they'll maintain the current feature set.
The recurring theme
Even organizations willing to pay for enterprise features face uncertainty about Metaplane's roadmap, while the majority of teams remain locked out of basic SSO functionality due to pricing tier restrictions.
The decision
| Your Situation | Recommendation |
|---|---|
| Small data team (<10 users) with stable membership | Manual management is acceptable |
| Growth-stage company on Pro/Business plans | Use Stitchflow: no enterprise pricing required |
| Large engineering organization (50+ users) | Use Stitchflow: automation essential for scale |
| Enterprise with compliance requirements | Use Stitchflow: automation essential for audit trail |
| Post-Datadog acquisition uncertainty | Use Stitchflow: future-proof against integration changes |
The bottom line
Metaplane has no native SCIM. That means one more workflow gap in offboarding, access reviews, and license cleanup unless your team handles it another way.
Close the Metaplane workflow gap
Metaplane is one gap in a broader workflow. Stitchflow builds and maintains the offboarding, access review, or license workflow across every app in your environment.
Technical specifications
SCIM Version
Not specifiedSupported Operations
Not specifiedSupported Attributes
Plan requirement
Not specifiedPrerequisites
Not specifiedKey limitations
- SSO only available on custom/enterprise plans
- No documented SCIM provisioning support
- Acquired by Datadog - integration features may change
- Usage-based pricing scales with monitors
Documentation not available.
Close the workflow gap in
Metaplane
Metaplane has no native SCIM. That leaves one more workflow gap in offboarding, access reviews, and license cleanup unless your team handles it another way.
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