Summary and recommendation
Modern Health, the B2B employee mental health platform, does not support SCIM provisioning on any plan. While Modern Health offers SSO integration with Okta (allowing users to authenticate through their corporate identity provider), this only handles login authentication, not user lifecycle management. IT teams must manually provision and deprovision employee accounts, which is particularly problematic given Modern Health's enterprise-focused pricing model with contracts typically exceeding $100K annually.
This creates a significant operational gap for HR and IT teams managing large employee populations. When employees join, leave, or change roles, administrators must manually update Modern Health access - a time-consuming process that introduces compliance risks around timely deprovisioning of terminated employees from sensitive mental health benefit platforms. The lack of automated provisioning also makes it difficult to maintain accurate employee directory synchronization across the organization's mental health benefits ecosystem.
The strategic alternative
Modern Health has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.
Quick SCIM facts
| SCIM available? | No |
| SCIM tier required | N/A |
| SSO required first? | No |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Not available |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | ✓ | ❌ | Okta SSO integration available. Users can sign in via SSO and are redirected to Okta/SSO login. No SCIM provisioning listed in OIN. |
| Microsoft Entra ID | Via third-party | ❌ | No Microsoft Entra gallery provisioning tutorial found. |
| Google Workspace | Via third-party | ❌ | No native support |
| OneLogin | Via third-party | ❌ | No native support |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Modern Health accounts manually. Here's what that costs:
The Modern Health pricing problem
Modern Health gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Tier comparison
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Custom Enterprise | ~$100k+ annual threshold |
Pricing and provisioning matrix
| Plan | Pricing | SSO | SCIM Provisioning |
|---|---|---|---|
| Custom Enterprise | ~$100k+ annual threshold | ✓ Via Okta | ❌ Not available |
Modern Health uses custom enterprise pricing with multi-year agreement preferences. The platform is exclusively B2B focused, requiring significant annual commitments that typically start around $100,000.
What this means in practice
No automated user lifecycle management: IT teams must manually create, update, and deactivate user accounts in Modern Health. When employees join, leave, or change roles, each account requires individual attention.
SSO without provisioning creates gaps: While employees can authenticate through Okta SSO, their Modern Health accounts must still be pre-created manually. This creates a two-step process where SSO handles authentication but provisioning remains manual.
High-value platform with manual overhead: Given Modern Health's significant annual cost (~$100k+), the lack of automated provisioning creates an operational burden that doesn't scale with the platform's enterprise positioning.
Additional constraints
Summary of challenges
- Modern Health does not provide native SCIM at any price tier
- Organizations must rely on third-party tools or manual provisioning
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What Modern Health actually offers for identity
SSO Support (All Plans)
Modern Health provides basic SAML SSO integration through select identity providers:
| Feature | Supported? |
|---|---|
| SAML SSO via Okta | ✓ Yes |
| SAML SSO via Entra ID | ❌ No |
| OIDC SSO | ❌ No |
| User provisioning | ❌ No |
| Group synchronization | ❌ No |
| Role mapping | ❌ No |
Critical gap: Modern Health's SSO is authentication-only. There's no automated user lifecycle management, meaning you must manually invite each employee to the platform before they can access it via SSO.
No Native SCIM or Provisioning
Modern Health operates as a B2B mental health benefits platform without any automated provisioning capabilities:
The practical impact: HR teams must maintain dual workflows - one in your IdP for authentication and another in Modern Health for user lifecycle management. When employees join or leave, you're updating systems separately, creating compliance gaps and administrative overhead.
Enterprise Pricing Without Enterprise Features
Modern Health's custom enterprise pricing (typically $100k+ annually) includes the same limited identity features as their standard offering. You're paying enterprise rates for manual user management processes that create security and compliance risks at scale.
What IT admins are saying
Modern Health's lack of automated provisioning creates manual overhead for enterprise IT teams managing large employee wellness programs:
- Manual user account creation required even with SSO configured
- No SCIM support despite being an enterprise-focused B2B platform
- Difficult to maintain accurate user lists across large organizations
- Onboarding/offboarding processes require separate Modern Health admin tasks
Modern Health SSO integration is available through Okta, but provisioning is not supported - accounts still need manual setup.
The recurring theme
Even organizations paying $100k+ annually for Modern Health's enterprise wellness platform must manually manage user accounts. When employees join, leave, or change roles, IT teams can't rely on their identity provider to automatically sync these changes to Modern Health.
The decision
| Your Situation | Recommendation |
|---|---|
| Small team (<25 employees) with stable workforce | Manual management acceptable, use SSO for authentication |
| Growing company (25-100 employees) with regular hiring | Use Stitchflow: manual onboarding becomes time-intensive |
| Enterprise with high employee turnover or seasonal staff | Use Stitchflow: automation essential for HR efficiency |
| Multi-location deployments with distributed IT | Use Stitchflow: centralized provisioning reduces complexity |
| Organizations with compliance or audit requirements | Use Stitchflow: automated audit trail for access management |
The bottom line
Modern Health offers valuable mental health benefits but provides no SCIM provisioning capabilities—even with SSO enabled, user management remains entirely manual. For organizations serious about employee wellbeing automation and identity governance, Stitchflow delivers the provisioning workflow Modern Health should have built natively.
Make Modern Health workflows AI-native
Modern Health has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.
Technical specifications
SCIM Version
Not specifiedSupported Operations
Not specifiedSupported Attributes
Plan requirement
Not specifiedPrerequisites
Not specifiedKey limitations
- B2B employee mental health benefits platform
- No public SCIM API documentation found
- SSO available but not SCIM provisioning
- Pay-as-you-go or unlimited usage pricing models
- Strong preference for multi-year agreements
Documentation not available.
Configuration for Okta
Integration type
Okta Integration Network (OIN) app
Where to enable
Docs
Okta SSO integration available. Users can sign in via SSO and are redirected to Okta/SSO login. No SCIM provisioning listed in OIN.
Use Stitchflow for automated provisioning.
Unlock SCIM for
Modern Health
Modern Health has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.
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