Summary and recommendation
Postmark, ActiveCampaign's transactional email service, does not offer native SCIM provisioning on any plan. While Okta provides a Postmark integration that supports user provisioning through API calls (including create, update, deactivate users, and password sync), this solution only works with Okta and requires manual configuration. Other major identity providers like Microsoft Entra and Google Workspace have no documented integration options. This creates a significant gap for organizations using multi-IdP environments or those standardized on non-Okta platforms.
The lack of standardized SCIM support means IT teams face manual user management overhead for what should be infrastructure-level email services. Since Postmark is typically integrated into application stacks and CI/CD pipelines, having inconsistent or IdP-specific provisioning creates operational complexity and potential security gaps when developers and operations teams need access across different projects and environments.
The strategic alternative
Postmark has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.
Quick SCIM facts
| SCIM available? | No |
| SCIM tier required | N/A |
| SSO required first? | No |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Not available |
Supported identity providers
| IdP | SSO | Provisioning | Notes |
|---|---|---|---|
| Okta | ✓ | Via API | API connector |
| Microsoft Entra ID | Via third-party | ❌ | API connector |
| Google Workspace | ✓ | ❌ | SSO only, no provisioning |
| OneLogin | ✓ | ❌ | SSO only |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Postmark accounts manually. Here's what that costs:
The Postmark pricing problem
Postmark gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Tier comparison
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Basic | $15/mo (10K emails, 1 user) | ||
| Pro | $16.50/mo (10K emails, unlimited users) | ||
| Platform | $18/mo (10K emails, unlimited users) |
Pricing and provisioning availability
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Basic | $15/mo (10K emails, 1 user) | ||
| Pro | $16.50/mo (10K emails, unlimited users) | ||
| Platform | $18/mo (10K emails, unlimited users) |
Volume pricing: Drops to $0.81 per 1K emails at 300K+ volume, with dedicated IPs available for $50/month at enterprise scale.
What this means in practice
Since Postmark has no native identity management capabilities, you're dependent on:
This creates a multi-vendor dependency where Postmark's user management is only as reliable as your IdP's third-party connector maintenance.
Additional constraints
Summary of challenges
- Postmark does not provide native SCIM at any price tier
- Organizations must rely on third-party tools or manual provisioning
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What Postmark actually offers for identity
Third-Party IdP Connectors Only
Postmark doesn't provide native SCIM or SSO capabilities. Instead, they rely on identity provider marketplace integrations:
| Integration | Features | Limitations |
|---|---|---|
| Okta (OIN) | User provisioning via API | Create, update, deactivate users only |
| OneLogin | User provisioning connector | Basic provisioning functionality |
| Others | No documented integrations | Limited ecosystem support |
The reality: These aren't true SCIM implementations. They're custom API integrations built by the IdP vendors, not standardized SCIM endpoints from Postmark.
What's Actually Missing
Postmark's approach leaves significant gaps:
Why This Matters for Email Infrastructure
Postmark positions itself as transactional email infrastructure for developers and operations teams. The lack of enterprise identity features creates friction:
For a service handling critical email delivery, the identity management gap is particularly problematic when you need to quickly revoke access during security incidents.
What IT admins are saying
Postmark's minimal enterprise identity features leave IT teams managing user access manually:
- No native SCIM provisioning documented for automated user lifecycle management
- Limited SSO options require third-party IdP connectors rather than direct integration
- User provisioning depends entirely on external identity provider capabilities
- Manual account management becomes the default for most implementations
User provisioning is available through OneLogin connector, but not documented for other major IdPs like Okta or Entra ID.
No enterprise SSO documented for transactional email API service.
The recurring theme
As a transactional email service owned by ActiveCampaign, Postmark focuses on email delivery rather than enterprise identity management, leaving IT teams to cobble together provisioning through whatever IdP connectors exist or manage accounts manually.
The decision
| Your Situation | Recommendation |
|---|---|
| Developer tool with minimal user management | Manual management is acceptable |
| Small team using Postmark for transactional emails | Use IdP connectors (Okta/OneLogin) for basic SSO |
| Medium business with frequent developer onboarding | Use Stitchflow: automation eliminates manual API calls |
| Enterprise with compliance audit requirements | Use Stitchflow: automation essential for provisioning trail |
| Multi-application environment requiring consistent provisioning | Use Stitchflow: standardized automation across your stack |
The bottom line
Postmark is a solid transactional email service, but it's fundamentally an API-first tool without native identity management features. While IdP connectors provide basic SSO, there's no standardized SCIM provisioning. For organizations that need automated user lifecycle management across their application stack, Stitchflow delivers the provisioning automation that Postmark can't provide natively.
Make Postmark workflows AI-native
Postmark has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.
Technical specifications
SCIM Version
Not specifiedSupported Operations
Not specifiedSupported Attributes
Plan requirement
Not specifiedPrerequisites
Not specifiedKey limitations
- Native SSO/SCIM not documented
- SSO via third-party IdP connectors
- OneLogin provides user provisioning
Documentation not available.
Configuration for Okta
Integration type
Okta Integration Network (OIN) app
Where to enable
Docs
Enterprise required for SCIM
Use Stitchflow for automated provisioning.
Unlock SCIM for
Postmark
Postmark has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.
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