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Postmark SCIM guide

Connector Only

How to automate Postmark user provisioning, and what it actually costs

Summary and recommendation

Postmark, ActiveCampaign's transactional email service, does not offer native SCIM provisioning on any plan. While Okta provides a Postmark integration that supports user provisioning through API calls (including create, update, deactivate users, and password sync), this solution only works with Okta and requires manual configuration. Other major identity providers like Microsoft Entra and Google Workspace have no documented integration options. This creates a significant gap for organizations using multi-IdP environments or those standardized on non-Okta platforms.

The lack of standardized SCIM support means IT teams face manual user management overhead for what should be infrastructure-level email services. Since Postmark is typically integrated into application stacks and CI/CD pipelines, having inconsistent or IdP-specific provisioning creates operational complexity and potential security gaps when developers and operations teams need access across different projects and environments.

The strategic alternative

Postmark has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.

Quick SCIM facts

SCIM available?No
SCIM tier requiredN/A
SSO required first?No
SSO available?Yes
SSO protocolSAML 2.0
DocumentationNot available

Supported identity providers

IdPSSOProvisioningNotes
OktaVia APIAPI connector
Microsoft Entra IDVia third-partyAPI connector
Google WorkspaceSSO only, no provisioning
OneLoginSSO only

The cost of not automating

Without SCIM (or an alternative like Stitchflow), your IT team manages Postmark accounts manually. Here's what that costs:

Source: Stitchflow aggregate data across apps with 2+ instances, normalized to 500 employees
Orphaned accounts (ex-employees with access)7
Unused licenses12
IT hours spent on manual management/year101 hours
Unused license cost/year$3,925
IT labor cost/year$6,088
Cost of compliance misses/year$1,741
Total annual financial impact$11,754

The Postmark pricing problem

Postmark gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.

Tier comparison

PlanPriceSSOSCIM
Basic$15/mo (10K emails, 1 user)
Pro$16.50/mo (10K emails, unlimited users)
Platform$18/mo (10K emails, unlimited users)

Pricing and provisioning availability

PlanPriceSSOSCIM
Basic$15/mo (10K emails, 1 user)
Pro$16.50/mo (10K emails, unlimited users)
Platform$18/mo (10K emails, unlimited users)

Volume pricing: Drops to $0.81 per 1K emails at 300K+ volume, with dedicated IPs available for $50/month at enterprise scale.

What this means in practice

Since Postmark has no native identity management capabilities, you're dependent on:

Okta's connector
Supports basic CRUD operations and password sync through API calls
OneLogin's connector
Provides user provisioning with schema discovery
No Microsoft Entra support
Zero integration available for Azure AD environments

This creates a multi-vendor dependency where Postmark's user management is only as reliable as your IdP's third-party connector maintenance.

Additional constraints

API service limitations
Postmark is primarily an email delivery API, not a full SaaS platform with robust user management
Connector reliability
User provisioning depends entirely on third-party marketplace integrations that may lag behind Postmark API changes
Limited SSO options
No native SAML 2.0 or OIDC support - everything routes through IdP connectors
Developer-focused tool
Built for API integration rather than enterprise identity management workflows

Summary of challenges

  • Postmark does not provide native SCIM at any price tier
  • Organizations must rely on third-party tools or manual provisioning
  • Our research shows teams manually provisioning this app spend significant hidden costs annually

What Postmark actually offers for identity

Third-Party IdP Connectors Only

Postmark doesn't provide native SCIM or SSO capabilities. Instead, they rely on identity provider marketplace integrations:

IntegrationFeaturesLimitations
Okta (OIN)User provisioning via APICreate, update, deactivate users only
OneLoginUser provisioning connectorBasic provisioning functionality
OthersNo documented integrationsLimited ecosystem support

The reality: These aren't true SCIM implementations. They're custom API integrations built by the IdP vendors, not standardized SCIM endpoints from Postmark.

What's Actually Missing

Postmark's approach leaves significant gaps:

No native SCIM protocol
Dependent on third-party connector development
No SAML SSO
Users still authenticate with Postmark credentials
Limited IdP coverage
Only Okta and OneLogin have built connectors
API-only provisioning
No group management or advanced attribute mapping
No JIT provisioning
All users must be pre-provisioned

Why This Matters for Email Infrastructure

Postmark positions itself as transactional email infrastructure for developers and operations teams. The lack of enterprise identity features creates friction:

Developer access control becomes manual when team members join/leave
API key management can't be centralized through your IdP
Audit trails are fragmented between your IdP and Postmark's logs

For a service handling critical email delivery, the identity management gap is particularly problematic when you need to quickly revoke access during security incidents.

What IT admins are saying

Postmark's minimal enterprise identity features leave IT teams managing user access manually:

  • No native SCIM provisioning documented for automated user lifecycle management
  • Limited SSO options require third-party IdP connectors rather than direct integration
  • User provisioning depends entirely on external identity provider capabilities
  • Manual account management becomes the default for most implementations

User provisioning is available through OneLogin connector, but not documented for other major IdPs like Okta or Entra ID.

Based on available integration documentation

No enterprise SSO documented for transactional email API service.

Postmark platform analysis

The recurring theme

As a transactional email service owned by ActiveCampaign, Postmark focuses on email delivery rather than enterprise identity management, leaving IT teams to cobble together provisioning through whatever IdP connectors exist or manage accounts manually.

The decision

Your SituationRecommendation
Developer tool with minimal user managementManual management is acceptable
Small team using Postmark for transactional emailsUse IdP connectors (Okta/OneLogin) for basic SSO
Medium business with frequent developer onboardingUse Stitchflow: automation eliminates manual API calls
Enterprise with compliance audit requirementsUse Stitchflow: automation essential for provisioning trail
Multi-application environment requiring consistent provisioningUse Stitchflow: standardized automation across your stack

The bottom line

Postmark is a solid transactional email service, but it's fundamentally an API-first tool without native identity management features. While IdP connectors provide basic SSO, there's no standardized SCIM provisioning. For organizations that need automated user lifecycle management across their application stack, Stitchflow delivers the provisioning automation that Postmark can't provide natively.

Make Postmark workflows AI-native

Postmark has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.

Covers apps without native SCIM, including the ones without APIs
Less than a week, start to finish (~2 hours of your time)
Built with your team; extend to anything else in the company
Book a Demo

Technical specifications

SCIM Version

Not specified

Supported Operations

Not specified

Supported Attributes

Native SSO/SCIM not documentedSSO via third-party IdP connectorsOneLogin provides user provisioning

Plan requirement

Not specified

Prerequisites

Not specified

Key limitations

  • Native SSO/SCIM not documented
  • SSO via third-party IdP connectors
  • OneLogin provides user provisioning

Documentation not available.

Configuration for Okta

Integration type

Okta Integration Network (OIN) app

Where to enable

Okta Admin Console → Applications → Postmark → Sign On

Enterprise required for SCIM

Use Stitchflow for automated provisioning.

Unlock SCIM for
Postmark

Postmark has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.

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Last updated: 2026-01-11

* Pricing and features sourced from public documentation.

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