Summary and recommendation
ProductPlan, the product roadmap software, does not offer native SCIM provisioning on any plan despite costing $79/user/month for Professional plans where SSO becomes available. While ProductPlan supports SAML 2.0 SSO with JIT (Just-In-Time) provisioning that can automatically create users and map them to Teams based on group attributes, this creates a significant gap for IT administrators who need proper user lifecycle management. JIT provisioning only handles user creation during first login—it cannot proactively provision users, manage role changes, or properly deprovision users when they leave the organization.
This JIT-only approach creates compliance and security risks, especially problematic for a tool that handles sensitive product strategy and roadmap data. When employees change roles or leave the company, their ProductPlan access persists until manually removed, violating least-privilege principles. Additionally, the requirement that "Teams must exist before group mapping" means IT teams must coordinate manual setup work before automated group assignments can function, defeating much of the automation benefit.
The strategic alternative
ProductPlan has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.
Quick SCIM facts
| SCIM available? | No |
| SCIM tier required | N/A |
| SSO required first? | Yes |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Not available |
Supported identity providers
| IdP | SSO | Provisioning | Notes |
|---|---|---|---|
| Okta | ✓ | Via API | API connector |
| Microsoft Entra ID | ✓ | ❌ | API connector |
| Google Workspace | ✓ | ❌ | SSO only, no provisioning |
| OneLogin | ✓ | ❌ | SSO only |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages ProductPlan accounts manually. Here's what that costs:
The ProductPlan pricing problem
ProductPlan gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Tier comparison
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Starter | $39/user/mo | ||
| Professional | $79/user/mo | ||
| Enterprise | Custom quote |
Pricing structure
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Starter | $39/user/mo | ||
| Professional | $79/user/mo | ||
| Enterprise | Custom quote |
Note: All pricing requires annual billing. July 2024 update shows ProductPlan now requires custom quotes for pricing.
What this means in practice
Manual team management at scale: While JIT provisioning handles user creation, ProductPlan requires teams to be created manually before users can be mapped to them via SSO group attributes. For organizations with dynamic team structures, this creates ongoing administrative overhead.
Limited deprovisioning control: When users leave the organization, there's no automated way to remove them from ProductPlan. Teams must manually deactivate accounts or rely on SSO session timeouts for access control.
Okta integration confusion: Despite Okta's integration directory showing "provisioning supported," this refers to a third-party Aquera connector, not native SCIM. The native Okta connector only supports basic user lifecycle events through API calls.
Additional constraints
Summary of challenges
- ProductPlan does not provide native SCIM at any price tier
- Organizations must rely on third-party tools or manual provisioning
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What ProductPlan actually offers for identity
SAML SSO (Professional/Enterprise plans required)
ProductPlan provides SAML 2.0 integration with just-in-time (JIT) provisioning:
| Setting | Details |
|---|---|
| Protocol | SAML 2.0 |
| Supported IdPs | Okta, Azure AD, OneLogin, Google Workspace, PingIdentity, Centrify |
| JIT provisioning | ✓ Yes - creates users automatically on first login |
| Group mapping | Maps IdP groups to ProductPlan Teams via member-of, groups, or teams attributes |
| Configuration | Standard SAML metadata exchange |
Key limitation: Teams must already exist in ProductPlan before group mapping works. JIT only creates the user accounts, not the team structure.
Third-Party Provisioning Options
#### Okta Integration Network The official Okta connector provides basic provisioning via API:
| Feature | Supported? |
|---|---|
| Create users | ✓ Yes |
| Update users | ✓ Yes |
| Deactivate users | ✓ Yes |
| Group push | ✓ Yes |
| Password sync | ✓ Yes |
Reality check: This connector uses ProductPlan's API, not SCIM. You're dependent on Okta maintaining compatibility with ProductPlan's proprietary endpoints.
#### Third-Party SCIM via Aquera Okta also lists an "Aquera" connector that claims SCIM support, but this routes through a third-party service rather than native ProductPlan SCIM endpoints.
What's Actually Missing
ProductPlan has no native SCIM server. The JIT provisioning handles user creation, but deprovisioning requires either the Okta API connector (vendor lock-in) or manual cleanup. For multi-IdP environments, you're limited to JIT provisioning only.
What IT admins are saying
ProductPlan's JIT-only provisioning approach creates operational headaches for IT teams managing user lifecycles:
- Manual team assignment required after JIT creates accounts
- No automated deprovisioning when users leave the organization
- Teams must be pre-created before group mapping can work
- Limited visibility into who has access without manual auditing
Teams must exist before group mapping
JIT provisioning creates users automatically
The recurring theme
While JIT gets users in the door quickly, IT teams are left manually managing team assignments and have no automated way to remove access when people leave - creating both security risks and administrative overhead.
The decision
| Your Situation | Recommendation |
|---|---|
| Small product team (<10 users) with low turnover | Manual management with JIT provisioning is workable |
| Growing product organization (25+ users) | Use Stitchflow: JIT creates overhead and security gaps |
| Enterprise with compliance requirements | Use Stitchflow: manual deprovisioning creates audit risks |
| Multiple product teams needing different roadmap access | Use Stitchflow: Team mapping requires precise control |
| Frequent contractor/consultant access changes | Use Stitchflow: JIT-only provisioning leaves orphaned accounts |
The bottom line
ProductPlan offers robust roadmapping capabilities but relies entirely on JIT provisioning—there's no SCIM support for automated user lifecycle management. While JIT handles initial user creation, deprovisioning remains manual, creating security and compliance gaps. For organizations that need reliable provisioning automation, Stitchflow provides the missing identity management layer.
Make ProductPlan workflows AI-native
ProductPlan has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.
Technical specifications
SCIM Version
Not specifiedSupported Operations
Not specifiedSupported Attributes
Plan requirement
Not specifiedPrerequisites
Not specifiedKey limitations
- No SCIM provisioning documented
- Teams must exist before group mapping
- JIT provisioning creates users automatically
Documentation not available.
Configuration for Okta
Integration type
Okta Integration Network (OIN) app
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Docs
Pro required for SCIM
Use Stitchflow for automated provisioning.
Configuration for Entra ID
Integration type
Microsoft Entra Gallery app
Prerequisite
SSO must be configured before enabling SCIM.
Where to enable
Pro required for SCIM
Use Stitchflow for automated provisioning.
Unlock SCIM for
ProductPlan
ProductPlan has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.
See how it works


