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UKG SCIM guide

Connector Only

How to automate UKG user provisioning, and what it actually costs

Summary and recommendation

UKG Pro (Ultimate Kronos Group) does not offer SCIM provisioning capabilities on any plan. As a Human Resources Information System (HRIS), UKG Pro is designed to be the authoritative source of employee data that provisions outbound to other applications through identity providers like Okta and Azure AD—not the target for inbound provisioning. While UKG Pro supports SAML 2.0 SSO and offers API-based integrations with major IdPs, user accounts must be manually created within UKG Pro first, typically by HR administrators during the employee onboarding process.

This creates a fundamental workflow challenge: UKG Pro serves as your organization's employee data hub, but IT teams cannot automate user lifecycle management into the platform itself. Instead, HR teams must manually provision users in UKG Pro, which then triggers downstream provisioning to other business applications through your IdP. This manual step introduces delays in employee onboarding and potential compliance gaps when employees need immediate access to HR systems for benefits enrollment, time tracking, or performance management.

The strategic alternative

UKG has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.

Quick SCIM facts

SCIM available?No
SCIM tier requiredN/A
SSO required first?No
SSO available?Yes
SSO protocolSAML 2.0
DocumentationNot available

Supported identity providers

IdPSSOProvisioningNotes
OktaVia APIAPI connector
Microsoft Entra IDVia APIAPI connector
Google WorkspaceSSO only, no provisioning
OneLoginSSO only

The cost of not automating

Without SCIM (or an alternative like Stitchflow), your IT team manages UKG accounts manually. Here's what that costs:

Source: Stitchflow aggregate data across apps with 2+ instances, normalized to 500 employees
Orphaned accounts (ex-employees with access)7
Unused licenses12
IT hours spent on manual management/year101 hours
Unused license cost/year$3,925
IT labor cost/year$6,088
Cost of compliance misses/year$1,741
Total annual financial impact$11,754

The UKG pricing problem

UKG gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.

Tier comparison

PlanPriceSSOSCIM
Business$27-$37/employee/month
EnterpriseCustom pricing

Pricing structure

PlanPricingSCIM
Business$27-$37/employee/month❌ Not available
EnterpriseCustom pricing❌ Not available

Market data on UKG Pro costs

Mid-market HRIS for 350-10,000 employees
Implementation fees
40-70% of annual software cost
Total first-year cost for 1,000 employees
~$500K+ including implementation

What this means in practice

UKG Pro serves as your HR system of record, not a downstream application requiring user provisioning. The typical workflow is:

1. Employee data flows FROM UKG TO other systems (Okta, Entra ID, applications) 2. UKG provisions users TO your IdP, which then provisions to other apps 3. Manual user creation in UKG for new hires through HR workflows

This reverse provisioning model means UKG doesn't need SCIM - it's the source, not the target.

Additional constraints

Proprietary API only
No standardized SCIM endpoint for inbound provisioning
HR team dependency
User lifecycle managed through HR processes, not IT
SSO requires UKG support
Cannot self-configure SAML, must involve UKG team
Limited IdP support
Only works with Okta and Entra ID for outbound provisioning
Implementation complexity
Requires professional services for proper integration setup

Summary of challenges

  • UKG does not provide native SCIM at any price tier
  • Organizations must rely on third-party tools or manual provisioning
  • Our research shows teams manually provisioning this app spend significant hidden costs annually

What UKG actually offers for identity

SAML SSO (Enterprise)

UKG Pro provides SAML 2.0 single sign-on capabilities on Enterprise plans:

SettingDetails
ProtocolSAML 2.0
Supported IdPsOkta, Microsoft Entra ID, generic SAML providers
ConfigurationRequires UKG support team involvement
JIT provisioning❌ Not supported

Key limitation: SSO setup isn't self-service. You must work directly with UKG's support team to configure the SAML integration.

API-Based Integrations (Not SCIM)

UKG Pro offers identity integrations through proprietary APIs rather than SCIM:

Okta Integration:

✓ HR-driven provisioning (UKG pushes to Okta)
✓ Profile synchronization
✓ Lifecycle management
❌ No inbound SCIM provisioning to UKG

Microsoft Entra Integration:

✓ Outbound sync via UKG Pro for Microsoft Entra ID app
✓ Aquera Sync Bridge for bi-directional sync
❌ No native SCIM endpoint

The Core Issue

UKG Pro is designed as an HR source system, not a provisioning target. The platform excels at pushing employee data out to other applications but lacks native SCIM capabilities for receiving provisioning requests from identity providers.

This creates a fundamental mismatch: most IT teams want to provision users into UKG from their IdP, but UKG's architecture assumes it's the authoritative source pushing data out to downstream systems.

What IT admins are saying

Community sentiment on UKG's provisioning reflects the complexity of working with HRIS as a source system:

  • Manual SSO configuration requires UKG support team involvement, slowing deployment
  • No native SCIM endpoint forces reliance on proprietary APIs for any automation
  • Complex bi-directional sync requirements when UKG serves as authoritative employee data source
  • Integration limitations with non-Okta/Entra identity providers leave some organizations without automated options

SSO setup requires UKG support team involvement

Microsoft Entra documentation

UKG Pro provisions TO Okta as HR source system... Also available via Aquera connector for enhanced bi-directional sync

Okta integration notes

The recurring theme

UKG's position as an HRIS creates unique provisioning challenges where it needs to push employee data outbound to other systems, but lacks modern SCIM standards for streamlined integration management.

The decision

Your SituationRecommendation
Small HR team using UKG for basic employee recordsManual management acceptable for core HR functions
UKG as your primary HRIS driving identity workflowsUse Stitchflow: you need UKG to provision downstream apps automatically
Enterprise with UKG + 10+ SaaS applicationsUse Stitchflow: manual provisioning creates security and compliance gaps
Multi-location workforce with frequent hiring/terminationsUse Stitchflow: automation essential for timely access management
UKG implementation without dedicated IT resourcesUse Stitchflow: avoid complex API integrations and ongoing maintenance

The bottom line

UKG Pro is designed as an HR source system, not a provisioning target—it lacks SCIM and typically feeds identity data to other applications. For organizations using UKG to drive automated user lifecycle management across their SaaS stack, Stitchflow eliminates the complex API work and provides the provisioning automation your HRIS investment demands.

Make UKG workflows AI-native

UKG has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.

Covers apps without native SCIM, including the ones without APIs
Less than a week, start to finish (~2 hours of your time)
Built with your team; extend to anything else in the company
Book a Demo

Technical specifications

SCIM Version

Not specified

Supported Operations

Not specified

Supported Attributes

No native SCIM endpoint - uses proprietary APIOkta integration uses API-based provisioning, not SCIMTypically used as HR source system, not provisioning targetSSO setup requires UKG support team involvement

Plan requirement

Not specified

Prerequisites

Not specified

Key limitations

  • No native SCIM endpoint - uses proprietary API
  • Okta integration uses API-based provisioning, not SCIM
  • Typically used as HR source system, not provisioning target
  • SSO setup requires UKG support team involvement

Documentation not available.

Configuration for Okta

Integration type

Okta Integration Network (OIN) app

Where to enable

Okta Admin Console → Applications → UKG → Sign On

Enterprise required for SCIM

Use Stitchflow for automated provisioning.

Configuration for Entra ID

Integration type

Microsoft Entra Gallery app

Where to enable

Entra admin center → Enterprise applications → UKG → Single sign-on

Enterprise required for SCIM

Use Stitchflow for automated provisioning.

Unlock SCIM for
UKG

UKG has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.

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Last updated: 2026-01-11

* Pricing and features sourced from public documentation.

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