Summary and recommendation
UKG Pro (Ultimate Kronos Group) does not offer SCIM provisioning capabilities on any plan. As a Human Resources Information System (HRIS), UKG Pro is designed to be the authoritative source of employee data that provisions outbound to other applications through identity providers like Okta and Azure AD—not the target for inbound provisioning. While UKG Pro supports SAML 2.0 SSO and offers API-based integrations with major IdPs, user accounts must be manually created within UKG Pro first, typically by HR administrators during the employee onboarding process.
This creates a fundamental workflow challenge: UKG Pro serves as your organization's employee data hub, but IT teams cannot automate user lifecycle management into the platform itself. Instead, HR teams must manually provision users in UKG Pro, which then triggers downstream provisioning to other business applications through your IdP. This manual step introduces delays in employee onboarding and potential compliance gaps when employees need immediate access to HR systems for benefits enrollment, time tracking, or performance management.
The strategic alternative
UKG has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.
Quick SCIM facts
| SCIM available? | No |
| SCIM tier required | N/A |
| SSO required first? | No |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Not available |
Supported identity providers
| IdP | SSO | Provisioning | Notes |
|---|---|---|---|
| Okta | ✓ | Via API | API connector |
| Microsoft Entra ID | ✓ | Via API | API connector |
| Google Workspace | ✓ | ❌ | SSO only, no provisioning |
| OneLogin | ✓ | ❌ | SSO only |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages UKG accounts manually. Here's what that costs:
The UKG pricing problem
UKG gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Tier comparison
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Business | $27-$37/employee/month | ||
| Enterprise | Custom pricing |
Pricing structure
| Plan | Pricing | SCIM |
|---|---|---|
| Business | $27-$37/employee/month | ❌ Not available |
| Enterprise | Custom pricing | ❌ Not available |
Market data on UKG Pro costs
What this means in practice
UKG Pro serves as your HR system of record, not a downstream application requiring user provisioning. The typical workflow is:
1. Employee data flows FROM UKG TO other systems (Okta, Entra ID, applications) 2. UKG provisions users TO your IdP, which then provisions to other apps 3. Manual user creation in UKG for new hires through HR workflows
This reverse provisioning model means UKG doesn't need SCIM - it's the source, not the target.
Additional constraints
Summary of challenges
- UKG does not provide native SCIM at any price tier
- Organizations must rely on third-party tools or manual provisioning
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What UKG actually offers for identity
SAML SSO (Enterprise)
UKG Pro provides SAML 2.0 single sign-on capabilities on Enterprise plans:
| Setting | Details |
|---|---|
| Protocol | SAML 2.0 |
| Supported IdPs | Okta, Microsoft Entra ID, generic SAML providers |
| Configuration | Requires UKG support team involvement |
| JIT provisioning | ❌ Not supported |
Key limitation: SSO setup isn't self-service. You must work directly with UKG's support team to configure the SAML integration.
API-Based Integrations (Not SCIM)
UKG Pro offers identity integrations through proprietary APIs rather than SCIM:
Okta Integration:
Microsoft Entra Integration:
The Core Issue
UKG Pro is designed as an HR source system, not a provisioning target. The platform excels at pushing employee data out to other applications but lacks native SCIM capabilities for receiving provisioning requests from identity providers.
This creates a fundamental mismatch: most IT teams want to provision users into UKG from their IdP, but UKG's architecture assumes it's the authoritative source pushing data out to downstream systems.
What IT admins are saying
Community sentiment on UKG's provisioning reflects the complexity of working with HRIS as a source system:
- Manual SSO configuration requires UKG support team involvement, slowing deployment
- No native SCIM endpoint forces reliance on proprietary APIs for any automation
- Complex bi-directional sync requirements when UKG serves as authoritative employee data source
- Integration limitations with non-Okta/Entra identity providers leave some organizations without automated options
SSO setup requires UKG support team involvement
UKG Pro provisions TO Okta as HR source system... Also available via Aquera connector for enhanced bi-directional sync
The recurring theme
UKG's position as an HRIS creates unique provisioning challenges where it needs to push employee data outbound to other systems, but lacks modern SCIM standards for streamlined integration management.
The decision
| Your Situation | Recommendation |
|---|---|
| Small HR team using UKG for basic employee records | Manual management acceptable for core HR functions |
| UKG as your primary HRIS driving identity workflows | Use Stitchflow: you need UKG to provision downstream apps automatically |
| Enterprise with UKG + 10+ SaaS applications | Use Stitchflow: manual provisioning creates security and compliance gaps |
| Multi-location workforce with frequent hiring/terminations | Use Stitchflow: automation essential for timely access management |
| UKG implementation without dedicated IT resources | Use Stitchflow: avoid complex API integrations and ongoing maintenance |
The bottom line
UKG Pro is designed as an HR source system, not a provisioning target—it lacks SCIM and typically feeds identity data to other applications. For organizations using UKG to drive automated user lifecycle management across their SaaS stack, Stitchflow eliminates the complex API work and provides the provisioning automation your HRIS investment demands.
Make UKG workflows AI-native
UKG has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.
Technical specifications
SCIM Version
Not specifiedSupported Operations
Not specifiedSupported Attributes
Plan requirement
Not specifiedPrerequisites
Not specifiedKey limitations
- No native SCIM endpoint - uses proprietary API
- Okta integration uses API-based provisioning, not SCIM
- Typically used as HR source system, not provisioning target
- SSO setup requires UKG support team involvement
Documentation not available.
Configuration for Okta
Integration type
Okta Integration Network (OIN) app
Where to enable
Docs
Enterprise required for SCIM
Use Stitchflow for automated provisioning.
Configuration for Entra ID
Integration type
Microsoft Entra Gallery app
Where to enable
Enterprise required for SCIM
Use Stitchflow for automated provisioning.
Unlock SCIM for
UKG
UKG has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.
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