Summary and recommendation
Userflow, the user onboarding and product adoption platform, does not offer SCIM provisioning on any of its plans—from the $240/month Startup tier to the $680/month Pro plan. While Userflow supports SAML-based SSO through custom integrations with identity providers like Okta and Entra ID, this only handles authentication, leaving user provisioning entirely manual. IT teams must individually create, update, and deactivate user accounts within Userflow's interface, creating a significant administrative burden as teams scale.
This manual provisioning model creates real operational challenges for IT departments. When new team members join or change roles, admins must remember to manually provision access to Userflow alongside dozens of other applications. More critically, when employees leave, failing to promptly deactivate their Userflow access leaves sensitive product analytics and user behavior data exposed—a compliance risk that grows more serious as your user base expands.
The strategic alternative
Userflow has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.
Quick SCIM facts
| SCIM available? | No |
| SCIM tier required | N/A |
| SSO required first? | No |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Not available |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | ✓ | ❌ | Custom SAML integration |
| Microsoft Entra ID | ✓ | ❌ | Custom SAML integration |
| Google Workspace | Via third-party | ❌ | No native support |
| OneLogin | Via third-party | ❌ | No native support |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Userflow accounts manually. Here's what that costs:
The Userflow pricing problem
Userflow gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Tier comparison
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Startup | $240/mo | ||
| Pro | $680/mo | ||
| Enterprise | Custom |
Pricing structure
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Startup | $240/mo | ||
| Pro | $680/mo | ||
| Enterprise | Custom |
What this means in practice
Without SCIM support, IT teams face manual user lifecycle management:
Even Enterprise customers paying custom pricing get no relief from manual provisioning overhead.
Additional constraints
Summary of challenges
- Userflow does not provide native SCIM at any price tier
- Organizations must rely on third-party tools or manual provisioning
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What Userflow actually offers for identity
SAML SSO (Custom integration)
Userflow supports SAML 2.0 integration with identity providers through custom configuration:
| Setting | Details |
|---|---|
| Protocol | SAML 2.0 |
| Supported IdPs | Okta, Entra ID, Google Workspace, custom SAML providers |
| Configuration | Manual setup required with IdP metadata |
| User requirement | Manual user creation still required |
Critical limitation: Even with SSO configured, Userflow has no automated provisioning capabilities. Each user must be manually created in the platform before they can authenticate via SAML.
No Okta Integration Network listing
Userflow does not maintain an official integration in the Okta Integration Network, meaning:
| Feature | Supported? |
|---|---|
| SAML SSO | ✓ Yes (custom setup) |
| OIDC SSO | ❌ No |
| SWA (password vaulting) | ❌ No |
| Create users | ❌ No |
| Update users | ❌ No |
| Deactivate users | ❌ No |
| Group push | ❌ No |
No Microsoft Entra ID gallery app
Similarly, Userflow lacks a pre-configured application in the Microsoft Entra ID gallery, requiring manual SAML configuration for all Azure-based organizations.
Bottom line: Userflow offers basic SAML SSO but zero provisioning automation. IT teams managing user lifecycles across multiple customer success tools will face the same manual overhead regardless of which Userflow plan they choose.
What IT admins are saying
Userflow's lack of automated provisioning creates ongoing headaches for IT teams managing user access:
- Manual user creation required for every new employee
- No automated deprovisioning when team members leave
- Time-consuming user management across growing teams
- SSO available but still requires manual account setup
We have to manually create accounts in Userflow even though we have SSO set up. It's another system to remember when onboarding new hires.
The lack of SCIM means we're constantly playing catch-up with user management. When someone leaves, we have to remember to remove them from Userflow manually.
The recurring theme
Even with SSO configured through custom SAML, IT teams must manually provision and deprovision every user account in Userflow. This creates security risks and administrative overhead as teams scale.
The decision
| Your Situation | Recommendation |
|---|---|
| Small product team (<10 users) | Manual management is workable |
| Growing SaaS with frequent user changes | Use Stitchflow: automation essential for scaling |
| Enterprise with compliance requirements | Use Stitchflow: automation required for audit trails |
| Multiple product teams needing Userflow access | Use Stitchflow: manual provisioning doesn't scale |
| High-security environment requiring SOC 2 compliance | Use Stitchflow: meets enterprise security standards |
The bottom line
Userflow offers powerful user onboarding capabilities but completely lacks SCIM provisioning—even at the Enterprise tier. With only manual user management available, growing teams face significant administrative overhead and compliance gaps. For organizations that need automated provisioning without the manual burden, Stitchflow delivers SCIM-level automation that scales with your team.
Make Userflow workflows AI-native
Userflow has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.
Technical specifications
SCIM Version
Not specifiedSupported Operations
Not specifiedSupported Attributes
Plan requirement
Not specifiedPrerequisites
Not specifiedKey limitations
- No SCIM support available
- Manual user provisioning required
- SSO available via custom SAML
Documentation not available.
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Userflow
Userflow has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.
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