Summary and recommendation
Whereby, the browser-based video meeting platform, does not offer SCIM provisioning on any plan. While Whereby provides SAML SSO integration on Enterprise plans with identity providers like Okta and Azure AD, this only handles authentication—not automated user lifecycle management. IT teams must manually create, update, and deactivate user accounts in Whereby, even when SSO is configured.
This manual approach creates significant operational overhead for organizations scaling their video conferencing capabilities. Without automated provisioning, IT teams face the time-consuming task of managing user accounts across both their identity provider and Whereby separately. This disconnect increases the risk of orphaned accounts when employees leave, creates delays in onboarding new users, and makes it difficult to maintain consistent access controls across systems.
The strategic alternative
Whereby has no native SCIM. That leaves a workflow gap in offboarding, access reviews, and license cleanup unless your team handles the app another way. Stitchflow builds and maintains the IT workflows your team still runs manually, across every app, including the ones without APIs.
Quick SCIM facts
| SCIM available? | No |
| SCIM tier required | N/A |
| SSO required first? | Yes |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Not available |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | ✓ | ❌ | No SCIM available |
| Microsoft Entra ID | ✓ | ❌ | No SCIM available |
| Google Workspace | Via third-party | ❌ | No native support |
| OneLogin | Via third-party | ❌ | No native support |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Whereby accounts manually. Here's what that costs:
The Whereby pricing problem
Whereby gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Tier comparison
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Pro | $8.99/host/month | ||
| Business | $14.99/month (unlimited users) | ||
| Enterprise | Custom quote |
Pricing structure
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Pro | $8.99/host/month | ||
| Business | $14.99/month (unlimited users) | ||
| Enterprise | Custom quote |
What this means in practice
No automated user lifecycle: Even with Enterprise SSO, Whereby requires manual user creation, role assignment, and deprovisioning. When employees join, leave, or change roles, IT must manually update Whereby accounts separately from your IdP changes.
Limited visibility: Without SCIM, you can't see which employees actually have Whereby accounts, what permissions they have, or ensure consistent access policies across your organization.
Scaling challenges: The Business plan offers unlimited users for $14.99/month total, making it attractive for growing teams. However, without provisioning automation, managing user access becomes increasingly manual as you scale.
Additional constraints
Summary of challenges
- Whereby does not provide native SCIM at any price tier
- Organizations must rely on third-party tools or manual provisioning
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What Whereby actually offers for identity
Enterprise SSO (Custom pricing required)
Whereby supports SAML-based single sign-on for enterprise customers:
| Setting | Details |
|---|---|
| Protocol | SAML 2.0 |
| Supported IdPs | Okta, Azure AD/Entra, custom SAML providers |
| Configuration | Contact sales for setup |
| Pricing | Custom enterprise pricing |
What's missing: Any automated provisioning
| Feature | Supported? |
|---|---|
| SAML SSO | ✓ Enterprise only |
| Create users | ❌ No |
| Update users | ❌ No |
| Deactivate users | ❌ No |
| Group sync | ❌ No |
| SCIM provisioning | ❌ No |
The reality: Whereby positions itself as a simple, browser-based video meeting solution. While they offer enterprise SSO for authentication, there's no automated user provisioning or deprovisioning. IT teams must manually manage user accounts even after implementing SSO.
Enterprise pricing barrier: To access even basic SSO functionality, you need to move from their transparent $14.99/month flat rate (unlimited users) to custom enterprise pricing. For many organizations, this represents a significant cost increase just to get federated authentication.
What IT admins are saying
Whereby's minimal enterprise features leave IT teams without basic provisioning controls:
- Manual user management required even with SSO enabled
- No automated onboarding or offboarding workflows
- Limited visibility into user access and activity
- Enterprise features require custom pricing negotiations
Simple video tool - may not need enterprise features
Contact for enterprise features
The recurring theme
Whereby positions itself as a simple browser-based video tool, but this simplicity becomes a liability for IT teams who need proper user lifecycle management. Without SCIM provisioning, every user change requires manual intervention across multiple systems.
The decision
| Your Situation | Recommendation |
|---|---|
| Small team (<10 users) with simple video needs | Manual management is acceptable |
| Stable remote team with minimal turnover | Manual management with SSO for authentication |
| Growing organization (20+ users) needing video provisioning | Use Stitchflow: automation essential |
| Enterprise with compliance and audit requirements | Use Stitchflow: automation essential for governance |
| Multi-department deployment with role-based access | Use Stitchflow: automation strongly recommended |
The bottom line
Whereby has no native SCIM. That means one more workflow gap in offboarding, access reviews, and license cleanup unless your team handles it another way.
Close the Whereby workflow gap
Whereby is one gap in a broader workflow. Stitchflow builds and maintains the offboarding, access review, or license workflow across every app in your environment.
Technical specifications
SCIM Version
Not specifiedSupported Operations
Not specifiedSupported Attributes
Plan requirement
Not specifiedPrerequisites
Not specifiedKey limitations
- No public SCIM documentation found
- No public SSO documentation found
- Pro plan limited to 12 participants (insufficient for some businesses)
Documentation not available.
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Whereby
Whereby has no native SCIM. That leaves one more workflow gap in offboarding, access reviews, and license cleanup unless your team handles it another way.
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