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Whereby SCIM guide

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How to automate Whereby user provisioning, and what it actually costs

Summary and recommendation

Whereby, the browser-based video meeting platform, does not offer SCIM provisioning on any plan. While Whereby provides SAML SSO integration on Enterprise plans with identity providers like Okta and Azure AD, this only handles authentication—not automated user lifecycle management. IT teams must manually create, update, and deactivate user accounts in Whereby, even when SSO is configured.

This manual approach creates significant operational overhead for organizations scaling their video conferencing capabilities. Without automated provisioning, IT teams face the time-consuming task of managing user accounts across both their identity provider and Whereby separately. This disconnect increases the risk of orphaned accounts when employees leave, creates delays in onboarding new users, and makes it difficult to maintain consistent access controls across systems.

The strategic alternative

Whereby has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.

Quick SCIM facts

SCIM available?No
SCIM tier requiredN/A
SSO required first?Yes
SSO available?Yes
SSO protocolSAML 2.0
DocumentationNot available

Supported identity providers

IdPSSOSCIMNotes
OktaNo SCIM available
Microsoft Entra IDNo SCIM available
Google WorkspaceVia third-partyNo native support
OneLoginVia third-partyNo native support

The cost of not automating

Without SCIM (or an alternative like Stitchflow), your IT team manages Whereby accounts manually. Here's what that costs:

Source: Stitchflow aggregate data across apps with 2+ instances, normalized to 500 employees
Orphaned accounts (ex-employees with access)7
Unused licenses12
IT hours spent on manual management/year101 hours
Unused license cost/year$3,925
IT labor cost/year$6,088
Cost of compliance misses/year$1,741
Total annual financial impact$11,754

The Whereby pricing problem

Whereby gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.

Tier comparison

PlanPriceSSOSCIM
Pro$8.99/host/month
Business$14.99/month (unlimited users)
EnterpriseCustom quote

Pricing structure

PlanPriceSSOSCIM
Pro$8.99/host/month
Business$14.99/month (unlimited users)
EnterpriseCustom quote

What this means in practice

No automated user lifecycle: Even with Enterprise SSO, Whereby requires manual user creation, role assignment, and deprovisioning. When employees join, leave, or change roles, IT must manually update Whereby accounts separately from your IdP changes.

Limited visibility: Without SCIM, you can't see which employees actually have Whereby accounts, what permissions they have, or ensure consistent access policies across your organization.

Scaling challenges: The Business plan offers unlimited users for $14.99/month total, making it attractive for growing teams. However, without provisioning automation, managing user access becomes increasingly manual as you scale.

Additional constraints

No public provisioning documentation
Whereby doesn't publish SCIM or API documentation for user management
Enterprise-only SSO
Lower tiers require separate login credentials, creating password management overhead
Meeting participant limits
Pro plan caps meetings at 12 participants, potentially forcing upgrades for larger organizations
Manual onboarding friction
New hires must be manually added to meetings and rooms, slowing collaboration setup

Summary of challenges

  • Whereby does not provide native SCIM at any price tier
  • Organizations must rely on third-party tools or manual provisioning
  • Our research shows teams manually provisioning this app spend significant hidden costs annually

What Whereby actually offers for identity

Enterprise SSO (Custom pricing required)

Whereby supports SAML-based single sign-on for enterprise customers:

SettingDetails
ProtocolSAML 2.0
Supported IdPsOkta, Azure AD/Entra, custom SAML providers
ConfigurationContact sales for setup
PricingCustom enterprise pricing

What's missing: Any automated provisioning

FeatureSupported?
SAML SSO✓ Enterprise only
Create users❌ No
Update users❌ No
Deactivate users❌ No
Group sync❌ No
SCIM provisioning❌ No

The reality: Whereby positions itself as a simple, browser-based video meeting solution. While they offer enterprise SSO for authentication, there's no automated user provisioning or deprovisioning. IT teams must manually manage user accounts even after implementing SSO.

Enterprise pricing barrier: To access even basic SSO functionality, you need to move from their transparent $14.99/month flat rate (unlimited users) to custom enterprise pricing. For many organizations, this represents a significant cost increase just to get federated authentication.

What IT admins are saying

Whereby's minimal enterprise features leave IT teams without basic provisioning controls:

  • Manual user management required even with SSO enabled
  • No automated onboarding or offboarding workflows
  • Limited visibility into user access and activity
  • Enterprise features require custom pricing negotiations

Simple video tool - may not need enterprise features

Common assessment from IT teams evaluating video conferencing solutions

Contact for enterprise features

Whereby's standard response for SSO and advanced functionality

The recurring theme

Whereby positions itself as a simple browser-based video tool, but this simplicity becomes a liability for IT teams who need proper user lifecycle management. Without SCIM provisioning, every user change requires manual intervention across multiple systems.

The decision

Your SituationRecommendation
Small team (<10 users) with simple video needsManual management is acceptable
Stable remote team with minimal turnoverManual management with SSO for authentication
Growing organization (20+ users) needing video provisioningUse Stitchflow: automation essential
Enterprise with compliance and audit requirementsUse Stitchflow: automation essential for governance
Multi-department deployment with role-based accessUse Stitchflow: automation strongly recommended

The bottom line

Whereby offers simple browser-based video meetings, but provides no SCIM provisioning capabilities even at the Enterprise level. For organizations that need automated user lifecycle management beyond basic SSO authentication, Stitchflow delivers the provisioning automation that Whereby simply doesn't offer.

Make Whereby workflows AI-native

Whereby has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.

Covers apps without native SCIM, including the ones without APIs
Less than a week, start to finish (~2 hours of your time)
Built with your team; extend to anything else in the company
Book a Demo

Technical specifications

SCIM Version

Not specified

Supported Operations

Not specified

Supported Attributes

No public SCIM documentation foundNo public SSO documentation foundPro plan limited to 12 participants (insufficient for some businesses)

Plan requirement

Not specified

Prerequisites

Not specified

Key limitations

  • No public SCIM documentation found
  • No public SSO documentation found
  • Pro plan limited to 12 participants (insufficient for some businesses)

Documentation not available.

Unlock SCIM for
Whereby

Whereby has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.

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Admin Console
Directory
Applications
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via Stitchflow

Last updated: 2026-01-11

* Pricing and features sourced from public documentation.

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