Stitchflow
Xactly logo

Xactly SCIM guide

Connector Only

How to automate Xactly user provisioning, and what it actually costs

Summary and recommendation

Xactly, the sales performance management platform targeting mid-to-enterprise companies with 300+ sales reps, does not offer native SCIM provisioning on any plan. While Xactly integrates with identity providers like Okta and Entra ID for SAML SSO, these integrations are limited to authentication only. Okta's connector supports schema discovery and attribute writeback, but explicitly excludes user lifecycle management—meaning IT teams cannot provision, deprovision, or manage user accounts through their IdP.

This creates a significant operational burden for organizations managing large sales teams. Without automated provisioning, IT administrators must manually create accounts in Xactly's system before users can authenticate via SSO, then separately manage role assignments and deprovisioning when sales reps leave or change territories. For companies with hundreds of sales representatives and frequent team changes, this manual overhead becomes costly and increases security risk from delayed account deactivation.

The strategic alternative

Xactly has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.

Quick SCIM facts

SCIM available?No
SCIM tier requiredN/A
SSO required first?No
SSO available?Yes
SSO protocolSAML 2.0
DocumentationNot available

Supported identity providers

IdPSSOSCIMNotes
OktaOkta integration supports Group Linking, Schema Discovery, and Attribute Writeback but not full user provisioning
Microsoft Entra IDSAML SSO supported but no dedicated provisioning connector
Google WorkspaceVia third-partyNo native support
OneLoginVia third-partyNo native support

The cost of not automating

Without SCIM (or an alternative like Stitchflow), your IT team manages Xactly accounts manually. Here's what that costs:

Source: Stitchflow research, normalized to 500 employees:
Orphaned accounts (ex-employees with access)5
Unused licenses12
IT hours spent on manual management/year85 hours
Unused license cost/year$3,500
IT labor cost/year$5,100
Cost of compliance misses/year$890
Total annual financial impact$9,490

The Xactly pricing problem

Xactly gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.

Tier comparison

PlanPriceSSOSCIM
ProCustom quote
BusinessCustom quote
EnterpriseCustom (~$60/user/mo starting)

Provisioning options

PlanPriceSSOSCIM
ProCustom quote
BusinessCustom quote
EnterpriseCustom (~$60/user/mo starting)

What this means in practice

Without SCIM support, IT teams must manually provision and deprovision users in Xactly regardless of plan tier. The Okta connector's "provisioning" features are misleading—they only sync attributes for existing users, not create or remove accounts.

Manual workflow required

Create user accounts directly in Xactly admin console
Configure role assignments and territory mappings manually
Handle deprovisioning separately when employees leave
Maintain separate user lists between your IdP and Xactly

Additional constraints

Enterprise-only pricing
Xactly targets mid-to-large sales organizations (300+ reps) with custom enterprise pricing starting around $60/user/month
Complex permission model
Sales compensation platforms require detailed territory and quota assignments that can't be automated through basic attribute sync
No public API documentation
Limited visibility into what automation might be possible through custom development
High switching costs
Sales compensation data is business-critical, making manual user management particularly risky during employee transitions

Summary of challenges

  • Xactly does not provide native SCIM at any price tier
  • Organizations must rely on third-party tools or manual provisioning
  • Our research shows teams manually provisioning this app spend significant hidden costs annually

What Xactly actually offers for identity

SAML SSO (Enterprise only)

Xactly supports SAML 2.0 integration with identity providers on Enterprise plans:

SettingDetails
ProtocolSAML 2.0
Supported IdPsOkta, Microsoft Entra ID, others
Plan requirementEnterprise (custom pricing ~$60/user/month)
User managementManual account creation required

Key limitation: SSO doesn't eliminate manual user management. IT teams still need to create, update, and deactivate user accounts directly in Xactly's admin interface.

Okta Integration (via OIN)

The official Okta Integration Network connector provides limited functionality:

FeatureSupported?
SAML SSO✓ Yes
Create users❌ No
Update users❌ No
Deactivate users❌ No
Group push❌ No
Schema discovery✓ Yes
Attribute writeback✓ Yes

What this means: The Okta connector can discover Xactly's user schema and sync some attributes back to Okta, but it cannot manage user lifecycles. You're still manually provisioning every sales rep, territory manager, and admin.

Microsoft Entra ID Integration

Entra ID supports SAML SSO with Xactly but offers no dedicated provisioning connector. Like the Okta integration, you get authentication without automated user management.

The Enterprise tier reality

Xactly's Enterprise plan starts around $60/user/month with custom pricing for larger deployments. The plan includes advanced compensation modeling, territory management, and analytics features designed for organizations with 300+ sales representatives.

The problem: Most mid-market companies upgrading to Enterprise are paying for sophisticated sales performance management features when they primarily need automated user provisioning for their growing sales teams.

What IT admins are saying

Xactly's lack of automated provisioning creates operational overhead for IT teams managing sales compensation software:

  • Manual user provisioning required despite SSO setup
  • No SCIM support means double the work for employee lifecycle management
  • Limited integration options force workarounds for user management
  • Enterprise-only pricing barrier makes automation expensive to achieve

The Okta integration supports Group Linking, Schema Discovery, and Attribute Writeback but not full user provisioning

Okta Integration Network documentation

User accounts must be manually created and maintained in Xactly even when SSO is configured

IT administrator on Reddit

The recurring theme

Even mid-to-enterprise organizations using Xactly for sales compensation must manually manage user accounts separately from their identity provider, creating ongoing administrative burden for IT teams.

The decision

Your SituationRecommendation
Small sales team (<50 reps)Manual management may be acceptable given high user value
Enterprise with 100+ sales repsUse Stitchflow: manual provisioning becomes unmanageable
High sales team turnoverUse Stitchflow: automation essential for rapid onboarding/offboarding
Compliance requirements (SOX, audit trails)Use Stitchflow: automated provisioning provides complete audit trail
Multi-region sales organizationUse Stitchflow: centralized provisioning critical for consistency

The bottom line

Xactly is an enterprise sales performance platform with no native SCIM support and only basic Okta integration for schema discovery. With custom pricing starting around $60/user/month and sales teams that can scale to hundreds of users, manual provisioning becomes both expensive and risky. Stitchflow delivers the automated user lifecycle management that Xactly's enterprise customers need.

Make Xactly workflows AI-native

Xactly has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.

Covers apps without native SCIM, including the ones without APIs
Less than a week, start to finish (~2 hours of your time)
Built with your team; extend to anything else in the company
Book a Demo

Technical specifications

SCIM Version

Not specified

Supported Operations

Not specified

Supported Attributes

No native SCIM endpointOkta integration only supports schema discovery and attribute sync, not user lifecycleDesigned for mid-to-enterprise companies (300+ sales reps)Custom pricing - no public pricing available

Plan requirement

Not specified

Prerequisites

Not specified

Key limitations

  • No native SCIM endpoint
  • Okta integration only supports schema discovery and attribute sync, not user lifecycle
  • Designed for mid-to-enterprise companies (300+ sales reps)
  • Custom pricing - no public pricing available

Documentation not available.

Configuration for Okta

Integration type

Okta Integration Network (OIN) app

Where to enable

Okta Admin Console → Applications → Xactly → Sign On

Okta integration supports Group Linking, Schema Discovery, and Attribute Writeback but not full user provisioning

Use Stitchflow for automated provisioning.

Unlock SCIM for
Xactly

Xactly has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.

See how it works
Admin Console
Directory
Applications
Xactly logo
Xactly
via Stitchflow

Last updated: 2026-01-20

* Pricing and features sourced from public documentation.

Keep exploring

Related apps

Abnormal Security logo

Abnormal Security

No SCIM

Security / Email Security

ProvisioningNot Supported
Manual Cost$9,490/yr

Abnormal Security, the AI-powered email security platform protecting against BEC and phishing attacks, does not offer SCIM provisioning on any plan. While the platform supports SAML 2.0 SSO integration with identity providers like Okta and Entra ID, this only handles authentication—not automated user lifecycle management. Security teams must manually provision and deprovision analyst access through Abnormal's portal, creating operational overhead and potential security gaps in a platform specifically designed to protect against email-based threats. This manual provisioning model creates significant challenges for security operations. When new SOC analysts join or existing team members change roles, IT admins must coordinate manual account creation and permission updates in Abnormal Security. For a platform that's critical to threat detection and incident response, delays in provisioning can leave security gaps, while delayed deprovisioning creates compliance risks. The irony is stark: a security platform designed to prevent account takeover and credential abuse lacks the automated provisioning controls that prevent exactly these risks.

View full guide
Airwallex logo

Airwallex

No SCIM
ProvisioningNot Supported
Manual Cost$9,490/yr

Airwallex, the global payments and treasury platform, offers no SCIM provisioning support on any plan, including their custom Accelerate enterprise tier. Despite being positioned for enterprise use with features like multi-entity management and advanced treasury controls, Airwallex lacks any official identity provider integrations—no SSO, no provisioning, and no presence in major IdP galleries like Okta's OIN or Microsoft Entra. This creates a significant operational burden for IT teams managing financial access across growing organizations, where manual user provisioning and deprovisioning in a payments platform presents both efficiency and security risks. The absence of identity management capabilities means IT administrators must manually create, update, and remove user accounts in Airwallex—a particularly concerning gap given that this platform handles sensitive financial operations, cross-border payments, and treasury management. Without automated deprovisioning, former employees could retain access to financial systems, creating compliance risks and potential security vulnerabilities that most finance and IT teams cannot afford to overlook.

View full guide
Alkami logo

Alkami

No SCIM
ProvisioningNot Supported
Manual Cost$9,490/yr

Alkami, the digital banking platform used by banks and credit unions, does not offer SCIM provisioning or public SSO integrations. As an enterprise-only platform with custom pricing, Alkami appears to handle user management through direct account administration rather than standardized identity protocols. This creates significant challenges for financial institutions that need to integrate Alkami with their existing identity infrastructure—particularly problematic given the compliance requirements and security standards that banks must maintain. The lack of automated provisioning means IT teams at financial institutions must manually create, update, and deprovision user accounts in Alkami. For a platform handling sensitive financial data and customer information, this manual approach introduces compliance risks and operational overhead. Banks typically require seamless integration between their core identity systems and all applications accessing customer data.

View full guide