Summary and recommendation
Xactly, the sales performance management platform targeting mid-to-enterprise companies with 300+ sales reps, does not offer native SCIM provisioning on any plan. While Xactly integrates with identity providers like Okta and Entra ID for SAML SSO, these integrations are limited to authentication only. Okta's connector supports schema discovery and attribute writeback, but explicitly excludes user lifecycle management—meaning IT teams cannot provision, deprovision, or manage user accounts through their IdP.
This creates a significant operational burden for organizations managing large sales teams. Without automated provisioning, IT administrators must manually create accounts in Xactly's system before users can authenticate via SSO, then separately manage role assignments and deprovisioning when sales reps leave or change territories. For companies with hundreds of sales representatives and frequent team changes, this manual overhead becomes costly and increases security risk from delayed account deactivation.
The strategic alternative
Xactly has no native SCIM. Automate offboarding, user access reviews, and license workflows across every app, including the ones without APIs. We maintain the integration layer underneath. You focus on judgment, not plumbing.
Quick SCIM facts
| SCIM available? | No |
| SCIM tier required | N/A |
| SSO required first? | No |
| SSO available? | Yes |
| SSO protocol | SAML 2.0 |
| Documentation | Not available |
Supported identity providers
| IdP | SSO | SCIM | Notes |
|---|---|---|---|
| Okta | ✓ | ❌ | Okta integration supports Group Linking, Schema Discovery, and Attribute Writeback but not full user provisioning |
| Microsoft Entra ID | ✓ | ❌ | SAML SSO supported but no dedicated provisioning connector |
| Google Workspace | Via third-party | ❌ | No native support |
| OneLogin | Via third-party | ❌ | No native support |
The cost of not automating
Without SCIM (or an alternative like Stitchflow), your IT team manages Xactly accounts manually. Here's what that costs:
The Xactly pricing problem
Xactly gates SCIM provisioning behind premium plans, forcing significant cost increases for basic user management.
Tier comparison
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Pro | Custom quote | ||
| Business | Custom quote | ||
| Enterprise | Custom (~$60/user/mo starting) |
Provisioning options
| Plan | Price | SSO | SCIM |
|---|---|---|---|
| Pro | Custom quote | ||
| Business | Custom quote | ||
| Enterprise | Custom (~$60/user/mo starting) |
What this means in practice
Without SCIM support, IT teams must manually provision and deprovision users in Xactly regardless of plan tier. The Okta connector's "provisioning" features are misleading—they only sync attributes for existing users, not create or remove accounts.
Manual workflow required
Additional constraints
Summary of challenges
- Xactly does not provide native SCIM at any price tier
- Organizations must rely on third-party tools or manual provisioning
- Our research shows teams manually provisioning this app spend significant hidden costs annually
What Xactly actually offers for identity
SAML SSO (Enterprise only)
Xactly supports SAML 2.0 integration with identity providers on Enterprise plans:
| Setting | Details |
|---|---|
| Protocol | SAML 2.0 |
| Supported IdPs | Okta, Microsoft Entra ID, others |
| Plan requirement | Enterprise (custom pricing ~$60/user/month) |
| User management | Manual account creation required |
Key limitation: SSO doesn't eliminate manual user management. IT teams still need to create, update, and deactivate user accounts directly in Xactly's admin interface.
Okta Integration (via OIN)
The official Okta Integration Network connector provides limited functionality:
| Feature | Supported? |
|---|---|
| SAML SSO | ✓ Yes |
| Create users | ❌ No |
| Update users | ❌ No |
| Deactivate users | ❌ No |
| Group push | ❌ No |
| Schema discovery | ✓ Yes |
| Attribute writeback | ✓ Yes |
What this means: The Okta connector can discover Xactly's user schema and sync some attributes back to Okta, but it cannot manage user lifecycles. You're still manually provisioning every sales rep, territory manager, and admin.
Microsoft Entra ID Integration
Entra ID supports SAML SSO with Xactly but offers no dedicated provisioning connector. Like the Okta integration, you get authentication without automated user management.
The Enterprise tier reality
Xactly's Enterprise plan starts around $60/user/month with custom pricing for larger deployments. The plan includes advanced compensation modeling, territory management, and analytics features designed for organizations with 300+ sales representatives.
The problem: Most mid-market companies upgrading to Enterprise are paying for sophisticated sales performance management features when they primarily need automated user provisioning for their growing sales teams.
What IT admins are saying
Xactly's lack of automated provisioning creates operational overhead for IT teams managing sales compensation software:
- Manual user provisioning required despite SSO setup
- No SCIM support means double the work for employee lifecycle management
- Limited integration options force workarounds for user management
- Enterprise-only pricing barrier makes automation expensive to achieve
The Okta integration supports Group Linking, Schema Discovery, and Attribute Writeback but not full user provisioning
User accounts must be manually created and maintained in Xactly even when SSO is configured
The recurring theme
Even mid-to-enterprise organizations using Xactly for sales compensation must manually manage user accounts separately from their identity provider, creating ongoing administrative burden for IT teams.
The decision
| Your Situation | Recommendation |
|---|---|
| Small sales team (<50 reps) | Manual management may be acceptable given high user value |
| Enterprise with 100+ sales reps | Use Stitchflow: manual provisioning becomes unmanageable |
| High sales team turnover | Use Stitchflow: automation essential for rapid onboarding/offboarding |
| Compliance requirements (SOX, audit trails) | Use Stitchflow: automated provisioning provides complete audit trail |
| Multi-region sales organization | Use Stitchflow: centralized provisioning critical for consistency |
The bottom line
Xactly is an enterprise sales performance platform with no native SCIM support and only basic Okta integration for schema discovery. With custom pricing starting around $60/user/month and sales teams that can scale to hundreds of users, manual provisioning becomes both expensive and risky. Stitchflow delivers the automated user lifecycle management that Xactly's enterprise customers need.
Make Xactly workflows AI-native
Xactly has no native SCIM. We build complete offboarding, user access reviews, and license workflows across every app, including the ones without APIs.
Technical specifications
SCIM Version
Not specifiedSupported Operations
Not specifiedSupported Attributes
Plan requirement
Not specifiedPrerequisites
Not specifiedKey limitations
- No native SCIM endpoint
- Okta integration only supports schema discovery and attribute sync, not user lifecycle
- Designed for mid-to-enterprise companies (300+ sales reps)
- Custom pricing - no public pricing available
Documentation not available.
Configuration for Okta
Integration type
Okta Integration Network (OIN) app
Where to enable
Docs
Okta integration supports Group Linking, Schema Discovery, and Attribute Writeback but not full user provisioning
Use Stitchflow for automated provisioning.
Unlock SCIM for
Xactly
Xactly has no native SCIM. We still automate end-to-end workflows across every app, including the ones without APIs.
See how it works


