Spring Cleaning for Your SaaS Stack: How to Audit Slack, Zoom, and IDP Assignments at Scale

As organizations grow, their SaaS environments become increasingly complex. Workspaces become cluttered, licenses go underutilized, and access assignments become misaligned.

The challenge for IT teams is not a lack of intent to clean up these gaps but rather the lack of visibility needed to do so effectively.

Most SaaS platforms do not provide a customized view of usage, forcing IT teams to either manually compile data or invest in costly, complex solutions.

Stitchflow addresses this by providing a unified, flexible, and data-driven approach to SaaS audits.

Below, we explore three common areas where organizations struggle with visibility and how Stitchflow enables a more efficient cleanup process.

1. Slack Channel Cleanup: Organize and Streamline Your Workspace

Over time, Slack workspaces accumulate:

• Empty channels that were created but never used.
• External channels with vendors or partners that are no longer active.
• Inactive channels where conversations have stopped for extended periods.

The problem is that Slack does not offer a single, centralized view to audit these channels effectively.

IT teams lack a way to see channel metadata—such as creator, type (public, private, shared), external participants, and last activity—at scale.

How Stitchflow Helps

• Provides a comprehensive dashboard displaying all channels with key metadata, enabling informed decisions.
• Enables IT teams to filter and sort channels based on activity, external participation, and creator details.
• Streamlines the cleanup process, allowing organizations to bulk archive channels that no longer serve a purpose.

2. Zoom License Audits: Optimize Allocations Before Renewal

Zoom licenses represent a significant cost, and they are often allocated on an annual basis during contract renewals. To optimize spending, IT teams need to determine:

• How many paid licenses are actively being used.
• Which users do not require a full license based on their meeting activity.
• Whether employees could be downgraded to a basic license (which caps meetings at 40 minutes).

The Challenge with Zoom's Data

Zoom's reporting does not accurately indicate whether a user is actively participating in meetings, as users can join meetings without logging in.

Instead, IT teams need to rely on alternative activity proxies, such as whether an employee is regularly hosting meetings and the duration of those meetings.

How Stitchflow Helps

• Provides a single-pane view of all users, their hosting activity, and meeting durations.
• Filter employees who can be downgraded to a basic license based on their usage patterns.
• Equips IT teams with accurate data for contract renewal decisions, ensuring the organization only pays for the licenses it truly needs.

3. IDP-Assigned Applications: Achieve a Holistic View of App Access

Identity Providers (IDPs) such as Okta and MSFT Entra facilitate user provisioning at scale.

However, obtaining a comprehensive view of all employees and their assigned applications remains a challenge. IT teams often resort to:

• Manually exporting data from their IDP and consolidating it in spreadsheets.
• Deploying a full SaaS Management Platform, which is often excessive for organizations that primarily need visibility.

How Stitchflow Helps

• Provides a unified dashboard displaying all app assignments across the organization, detailing whether employees were provisioned directly or through a group.
• Highlights misaligned access, such as users who retain unnecessary application assignments based on their department, location, employment type etc.
• Provides an efficient alternative to manual exports and costly SaaS management solutions.

Maintaining an optimized SaaS environment requires more than periodic manual audits. IT teams need continuous visibility to proactively manage their SaaS stack.

Stitchflow enables organizations to streamline Slack workspaces, optimize Zoom license allocations, and gain a comprehensive view of IDP-managed applications—all from a single platform.