I talk a lot about the SCIM Tax – the "ransom economics" where vendors like Figma and Slack gate security features behind massive enterprise paywalls.
It is the loudest problem in identity management. But it isn’t the only one.
Even if every SaaS vendor woke up tomorrow and decided to give away SCIM for free, your IT environment would still have gaps.
You would still have the legacy ERP that hasn’t been updated since 2015. You would still have the internal admin dashboard built by a developer who left three years ago. You would still have the niche, vertical-specific tool that has no API documentation and no intention of building it.
These apps aren’t holding you for ransom. They just – simply put – were not built for the modern identity stack.
But the result for you is exactly the same: a manual ticket, a human logging into a browser, and a security gap that spreadsheets can’t close.
At Stitchflow, we don’t just solve for the greedy vendors. We solve for the disconnected ones.
The three types of "impossible" apps
We see three categories of apps where IT teams have resigned themselves to manual provisioning. We built Stitchflow to handle all of them.
1. The "Legacy" Anchors These are the heavy older cloud tools that run your back office. Think older ERPs, specialized HR tools, or industry-specific platforms (healthcare, construction, logistics). They don’t support SCIM because they were built before SCIM was a standard. Building an API integration for them requires a six-month consulting engagement you can't afford.
2. The Internal Tools Every company has them. The "Admin Panel." The "Customer Support Dashboard." These are often homegrown web apps used to grant permissions to employees. Because they are internal, they rarely have SCIM built in. When an employee leaves, IT has to email an engineering manager to remove access manually. That is a massive security hole.
3. The "Too New" Startups Your marketing team just bought a brand new AI writing tool. It’s in beta. It barely has a login page, let alone an Enterprise OIDC/SCIM integration. But you need to secure it now, not in two years when their product roadmap catches up. For a deeper analysis, see SCIM vs SSO Tax and how vendors decide what to build first.
How we automate disconnected apps without APIs
The standard advice for these apps is "build a script" or "use an RPA bot."
We know why that fails. Scripts are brittle. Internal tools change without notice. Legacy apps throw weird errors.
Stitchflow treats these apps exactly the same way we treat the "SCIM Tax" offenders. We use resilient browser automation to turn their user interface into an API.
- We act as the bridge: You connect the app to Stitchflow. We connect Stitchflow to Okta, Entra, or Google.
- We map the actions: We map the "Create User" or "Deactivate User" command in your IdP to the actual clicks and keystrokes in the app’s browser admin panel.
- We guarantee the run: If the internal tool takes 30 seconds to load, or the legacy app throws a pop-up, our automation handles it.
Crucially, we back this with our 24/7 Human-in-the-Loop guarantee.
If your internal team pushes an update that changes the "Delete User" button on your admin dashboard, a brittle script would fail silently. With Stitchflow, the automation halts, alerts our engineering team, and we fix the path in real-time – without you ever knowing it broke.
100% coverage means 100%
We believe that "Identity Governance" shouldn't just apply to the apps listed in the Okta Integration Network.
If a user has access to it, you need to be able to provision and deprovision it automatically.
- Audit Consistency: Get a timestamped log of every user created or removed in your internal dashboard, just like you do for Salesforce.
- Security Hygiene: Ensure that when an employee is terminated in your HRIS, their access to the legacy ERP is cut instantly, not three days later when someone reads a ticket.
- One Workflow: Stop maintaining a "manual offboarding checklist." If it’s a web app, we can automate it.
The SCIM Tax is malicious. Lack of APIs in legacy and internal tools is just unfortunate.
But whether the barrier is a paywall or code-wall, Stitchflow breaks through it.
Stop accepting manual work for the "edge cases." In modern IT, the edge cases are where the breaches happen. Automate them all.
Ready to automate disconnected apps without APIs?
Disconnected apps don’t have to stay manual. Stitchflow automates provisioning and deprovisioning for every app, even the ones without APIs or SCIM.
Book a demo and see how Stitchflow closes every gap your IdP can’t reach.
As Stitchflow's Co-founder and Operations & Customer Success leader, Shankar has spent 3 years as a de facto member of IT teams - learning exactly how they manage the imperfect stack they inherit and what makes automation actually work for them.
