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IT Audit Readiness Assessment: 15 SaaS Governance Gaps That Cause Compliance Failures

Use this IT audit readiness assessment to identify 15 critical SaaS governance gaps. Evaluate your compliance posture before auditors find the problems.

Published on Jul 31, 2025 | 7 minutes

IT audit professionals and compliance teams are under constant pressure to prove full visibility and control over every app in use, not just the ones integrated with Okta or another identity provider (IdP). But relying on manual audits (spreadsheets, ticket threads, or one-off reviews) is a ticking time bomb.

This IT audit readiness assessment reveals the top 15 reasons why manual app tracking fails compliance requirements and how automated SaaS discovery gives you the airtight control auditors demand. Use this assessment to identify critical gaps in your current governance approach before your next audit cycle.

How to use this it audit readiness assessment

Review each of the 15 sections below and evaluate how well your organization addresses these common audit failure points. Each section includes specific compliance risks, regulatory requirements, and remediation strategies to help you prioritize improvements in your IT audit readiness.

1. Unseen SaaS = invisible risk

Even when your IdP is fully integrated with HR systems and SCIM provisioning workflows, approximately 40% of your SaaS stack often operates outside that automated perimeter. 

These "disconnected apps" become security black holes: harboring orphaned accounts, consuming licenses without oversight, and evading compliance checks. 

Stitchflow closes that gap by automatically discovering and mapping every app and user, even without SSO integration or direct API support.

2. Shadow IT is everywhere

Research from Everest Group reveals that up to 50% of enterprise SaaS spend may be invisible to IT, with Gartner estimating 30–40% as a consistent range across large organizations. 

Employees find tools on social media, swipe a credit card, and start using them before IT even knows the app exists. Stitchflow continuously discovers these unmanaged SaaS applications and maps them back to real users using our proprietary 60-point AI risk framework.

3. Employees don't wait for SSO to work

When onboarding or tool access is delayed due to manual IT approval processes, users circumvent official channels. 

According to Auvik, 41% of employees already use unauthorized apps at work—a figure projected to rise to 75% by 2027. 

Stitchflow addresses this by identifying every SaaS app the moment it enters your environment, whether accessed through corporate domains, email patterns, or browser extensions.

4. Standards require every asset, not just integrated ones

Compliance frameworks like NIST CSF (ID.AM‑2) and ISO/IEC 27001:2022 mandate comprehensive inventory of all software and cloud services, regardless of SSO integration status. Manual asset tracking fails to capture the full scope, creating gaps that auditors flag as non-conformance. Automated discovery ensures you can demonstrate complete visibility across your entire technology stack, not just the apps your IdP manages.

5. SOC 2 treats unknown apps as control failures

Under SOC 2 Trust Services Criteria (Common Criteria 6.8), organizations must actively monitor, prevent, and respond to unauthorized software usage. 

When auditors discover unsanctioned SaaS platforms operating outside your IdP, they document these as control deficiencies that require costly remediation. 

Assessment checkpoint: Can you demonstrate continuous monitoring and control over all SaaS applications in your environment?

6. Offboarding holes = audit red flags

According to Beyond Identity, 83% of former employees still had access to company accounts after leaving; 56% admitted to using them maliciously. 

Legacy SaaS tools without proper lifecycle integration create persistent access risks that compliance auditors specifically target, particularly when Okta deprovisioning has gaps

Automated discovery helps identify which applications lack proper deprovisioning workflows, enabling you to prioritize remediation efforts.

7. Shadow data breaches cost more

The 2024 IBM/Ponemon report found that 35% of breaches involved shadow data, with those incidents costing 16% more on average and taking 25% longer to detect and contain. 

Unmanaged data scattered across unsanctioned applications creates blind spots that attackers exploit, while compliance teams struggle to demonstrate adequate data protection controls. 

Automated discovery enables proactive data governance, helping you secure sensitive information before it becomes a breach headline.

8. Unmonitored apps expand your attack surface

Research shows that 31% of malicious requests target unmanaged cloud APIs—the exact access points that disconnected applications create outside corporate logging and monitoring systems. 

These untracked applications become attractive targets because they lack the security controls and visibility that protected, managed systems enjoy. 

Comprehensive app discovery closes these security gaps by bringing previously invisible applications under your security monitoring umbrella.

9. Compliance requires data accountability

When sensitive user or financial data resides in unsanctioned applications, organizations risk violating data retention requirements under frameworks like ISO 27001 and SOC 2, or privacy regulations like GDPR

Auditors expect comprehensive data management practices, but manual spreadsheet tracking fails when data isn't properly catalogued or backed up. 

Automated discovery provides the foundation for demonstrating proper data governance across your entire application portfolio.

10. Governance gaps undermine control

Unmanaged SaaS applications create critical blind spots in risk assessments, encryption enforcement, and access rights reviews that auditors specifically examine during SOX and ISO evaluations, particularly challenging when managing contractor identity and access

Assessment question: Do you have documented governance processes for every application in your technology stack? 

Each ungoverned application represents a missing link in your audit evidence chain, potentially undermining months of compliance preparation.

11. Regulators expect full asset oversight

US regulators like the SEC and FFIEC demand comprehensive governance over all digital assets, while European directives like DORA and NIS2 require strict operational resilience controls. 

"We didn't know about that application" is no longer a defensible position when regulators assess your compliance posture. 

Automated asset discovery ensures you can confidently answer questions about your complete technology landscape during regulatory examinations.

12. Real-world audit failures happen

A defense contractor discovered during an ITAR audit that an engineer had used an unapproved cloud storage application to share sensitive technical drawings—completely outside IT oversight and logging systems. 

This single ungoverned application led to serious audit findings, forced company-wide remediation, and damaged the organization's compliance reputation. 

Proactive discovery and governance prevent these surprise scenarios by identifying and securing risky applications before auditors find them.

13. SSO integration alone doesn't scale

Traditional one-time audits and connector-based approaches fail in dynamic environments where organizations add 10–12 new SaaS applications monthly. NIST frameworks specifically call for continuous monitoring (DE.CM‑7) rather than periodic snapshots of your technology landscape. 

Without automated discovery that operates continuously, manual methods rapidly become obsolete, leaving you vulnerable to audit surprises.

14. Non-compliance is expensive

Research indicates that non-compliance costs average 2.65 times more than maintaining proactive compliance programs, with expenses including delayed audits, breach penalties, and wasted licensing fees. 

These reactive costs—from emergency remediation to regulatory fines—far exceed the investment in automated governance platforms. 

Organizations that implement comprehensive SaaS discovery and management avoid these expensive compliance failures while demonstrating mature risk management to stakeholders.

Complete Your IT Audit Readiness Assessment with Stitchflow

This assessment reveals the critical gaps that manual SaaS tracking creates in your compliance posture. If you identified multiple areas where your organization lacks visibility or control, you're not alone—most enterprises discover significant blind spots in their IT audit readiness.

Imagine 100% visibility into your SaaS stack (all user-to-app mappings, audit logs, deprovisioning records, and license usage) driven automatically, regardless of whether apps are integrated with Okta. That's true audit readiness.

With Stitchflow you can:

  • Discover every app in use, including hidden GenAI and legacy tools not connected to your IdP
  • Automate offboarding and orphaned account cleanup even for apps without SCIM or APIs
  • Reclaim wasted SaaS licenses, all within one central dashboard
  • Maintain continuous user-to-app visibility, making access reviews and evidence collection effortless

The result: compliance confidence across SOC 2, ISO 27001, HIPAA, SOX, NIST, and more. No more spreadsheet nightmares. No more last-minute audit panic. Just clear, accurate, auditable SaaS governance.

Ready to transform your IT audit readiness from reactive to proactive?

Book a demo today and see how we bring your entire SaaS ecosystem (including disconnected apps) under control. Ensure your next audit is pressure‑free, evidence‑rich, and fully compliant.

Frequently asked questions

An IT audit readiness assessment evaluates your organization's preparedness for compliance audits by identifying gaps in technology governance, access controls, and application oversight. You need one because manual tracking methods miss approximately 40% of your SaaS applications, creating compliance blind spots that auditors flag as control failures. This assessment helps you proactively identify and remediate these gaps before your next SOC 2, ISO 27001, or regulatory audit.

Disconnected apps are SaaS applications that operate outside your identity provider (IdP) ecosystem—they lack SAML/SCIM integration and can't be managed through your Okta or similar systems. They cause audit failures because auditors can't trace user access, lifecycle management, or data governance for these applications. Since compliance frameworks like SOC 2 and NIST require comprehensive asset inventory and access controls, these invisible applications create automatic compliance gaps.

Key warning signs include: inability to quickly produce a complete application inventory, reliance on spreadsheets for access reviews, discovering apps during audits that IT didn't know existed, former employees retaining access to business applications, and spending audit time gathering evidence rather than demonstrating controls. If you can't immediately answer "who has access to what applications and when did they last use them," your manual tracking is likely insufficient for modern audit standards.

Major frameworks requiring complete application visibility include SOC 2 (Trust Services Criteria 6.8), ISO/IEC 27001:2022 (asset management controls), NIST Cybersecurity Framework (ID.AM-2), HIPAA (administrative safeguards), and SOX (IT general controls). Additionally, regulations like GDPR, DORA, and NIS2 mandate strict oversight of all data processing systems. Each framework expects organizations to demonstrate continuous monitoring and governance of their entire technology stack, not just SSO-integrated applications.

Implement automated SaaS discovery and governance platforms that continuously identify all applications in your environment, regardless of SSO integration. Establish real-time user-to-app mapping, automated access reviews, and lifecycle management workflows that work even for disconnected applications. Create centralized dashboards for compliance evidence collection and ensure your governance processes cover shadow IT, contractor access, and AI tools. The goal is shifting from reactive audit preparation to continuous compliance monitoring that makes audits routine rather than stressful events.

Jay has been serving modern IT teams for more than a decade. Prior to Stitchflow, he was the product lead for Okta IGA after Okta acquired his previous ITSM company, atSpoke.